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AlayaCare vs CareSmartz360 Comparison (2026)

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AlayaCare logo

AlayaCare

CareSmartz360 logo

CareSmartz360

Overview

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

188

5

4

3

2

1

69

82

27

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.8

191

5

4

3

2

1

155

30

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“The platform seems to reduce manual paperwork, duplication of effort, and helps streamline back‑office tasks like billing, payroll, documentation.”
SK

Simranjit K.

Program Administrator

“I like the efficiency and the organization of Alayacare and now it is broken down into sections, that it is User-friendly, and compiles all patient information in one place.”
BM

Bianca M.

PAYROLL MANAGER, ACCOUNTS PAYABLE SPECIALIST

“Reduce redundant language in DE 2.0 that would pull multiple results if you are looking to make a report with (for example) client contact information.”
GS

Griffin S.

Quality Assurance Specialist

Pros

“What I liked most about CareSmartz360 is that it brings scheduling, EVV, billing, payroll, caregiver management, and reporting into a single platform.”
LH

L'Shanna H.

Owner

“It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week.”
MS

Marcus S.

CEO

“The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together.”
MS

Mariah S.

Caregiver

Cons

“Can't include images in notes only attachments.instability, app crashes, or problems when using the app offline”
rw

rachelle w.

Integrated Service Coordinator

“This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows.”
KB

Kelli B.

Manager of Community Support Services

“There are a few things like the client search that sometimes doesn't search properly. Like it won't find a client with just the last name but sometimes it does.”
SR

Sara R.

Home Support Manager

Cons

“Some features do not integrate well with other systems.”
KM

Kim M.

Owner

“Only had basic features and as we grew it became more complicated for scheduling clients and staff”
BE

Baker E.

Operations Director

“I get too many calls from caregivers about not being able to clock in and out as the result of these updates.”
mr

mahin r.

Office Manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features68
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Care Summaries
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • For Long Term Care
  • For Medical Purposes
  • Forms Management
  • GPS
  • Generative AI
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Insurance Management
  • Intake Management
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • One-to-One Messaging
  • Patient Database
  • Patient Intake
  • Patient Monitoring
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Third-Party Integrations
  • Time Tracking by Client
  • Two-Way Audio & Video
  • Video Consultations
  • Visit Verification
  • Workflow Management
  • Total features65
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Care Summaries
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • For Long Term Care
  • For Medical Purposes
  • Forms Management
  • GPS
  • Generative AI
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Insurance Management
  • Intake Management
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • One-to-One Messaging
  • Patient Database
  • Patient Intake
  • Patient Monitoring
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Third-Party Integrations
  • Time Tracking by Client
  • Two-Way Audio & Video
  • Video Consultations
  • Visit Verification
  • Workflow Management

Integrations

  • Total integrations9
  • ADP Workforce Now
  • Availity
  • CareAcademy
  • Checkr
  • Docmosis
  • Google Maps
  • GrexproERP
  • HHAeXchange
  • Hireology
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Paychex
  • Pentaho
  • QuickBooks Online Advanced
  • Viventium Software
  • WalkMe
  • Waystar
  • dotnet Report
  • eFax
  • Total integrations12
  • ADP Workforce Now
  • Availity
  • CareAcademy
  • Checkr
  • Docmosis
  • Google Maps
  • GrexproERP
  • HHAeXchange
  • Hireology
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Paychex
  • Pentaho
  • QuickBooks Online Advanced
  • Viventium Software
  • WalkMe
  • Waystar
  • dotnet Report
  • eFax

Alternatives

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