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AlayaCare vs ShiftCare Comparison (2026)

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AlayaCare

ShiftCare

Overview

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

One platform for home care agencies and disability providers. Scheduling, GPS clock in and out, AI progress notes, invoicing and payroll in one system, with a caregiver app that works offline. Used by 8,000+ care providers.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

1000

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

188

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

4.6

185

127

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“The platform seems to reduce manual paperwork, duplication of effort, and helps streamline back‑office tasks like billing, payroll, documentation.”

Simranjit K.

Program Administrator

“I like the efficiency and the organization of Alayacare and now it is broken down into sections, that it is User-friendly, and compiles all patient information in one place.”

Bianca M.

PAYROLL MANAGER, ACCOUNTS PAYABLE SPECIALIST

“Reduce redundant language in DE 2.0 that would pull multiple results if you are looking to make a report with (for example) client contact information.”

Griffin S.

Quality Assurance Specialist

Pros

“Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.”

Gerry G.

Client Intake and Scheduling Coordinator

“We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.”

Julie R.

Scheduling

“ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time.”

Scott H.

Disability Support Worker

Cons

“Can't include images in notes only attachments.instability, app crashes, or problems when using the app offline”

rachelle w.

Integrated Service Coordinator

“This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows.”

Kelli B.

Manager of Community Support Services

“There are a few things like the client search that sometimes doesn't search properly. Like it won't find a client with just the last name but sometimes it does.”

Sara R.

Home Support Manager

Cons

“I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.”

Julia M.

Service Delivery Manager

“I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.”

Julia M.

Service Delivery Manager

“They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished.”

Jason S.

Owner