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athenaOne vs CharmHealth Comparison (2026)

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athenaOne logo

athenaOne

CharmHealth logo

CharmHealth

Overview

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

916

5

4

3

2

1

389

250

114

68

95

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.2

153

5

4

3

2

1

85

40

12

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

“The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

Pros

“Over the years, I have worked with numerous EHRs, practice-management systems, and clearinghouses—from large enterprise platforms to systems commonly used by behavioral health and psychiatric practices.”
NA

Nauman A.

Credentialing and Billing Specialist

“An EHR and clearinghouse relationship should make revenue-cycle operations easier—not create another administrative burden requiring hours of repeated follow-up.”
NA

Nauman A.

Credentialing and Billing Specialist

“Able to customize the appointment note, store documents to send to patients.”
Verified reviewer profile picture

Tracy S.

Family Nurse Practitioner

Cons

“The system can sometimes be slow or glitchy, and certain features may take time to learn.”
KL

Kat L.

Nurse

“Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected.”
LW

Landon W.

administrator

“Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.”
DT

Diana T.

Clinical Office Manager

Cons

“After nearly two years of dealing with these issues, I am beyond frustrated with the amount of professional time and resources that have been consumed. If a **negative five-star rating** existed, that would more accurately reflect my experience with CharmHealth's clearinghouse enrollment support.”
NA

Nauman A.

Credentialing and Billing Specialist

“Unfortunately, after nearly **two years of working with CharmHealth**, their billing enrollment and support process has been one of the most frustrating experiences I have encountered professionally.”
NA

Nauman A.

Credentialing and Billing Specialist

“They took my money and for 3 months for a migration, then proceeded to ignore me and then eventually told me it’s not their problem that the work hasn’t gotten done.”
Verified reviewer profile picture

Dr. R.

DR

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features89
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Consent Forms
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Imaging
  • Diagnostic Reports
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Facility Scheduling
  • Family History Tracking
  • File Sharing
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Hardware Integration
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Order Entry
  • Out-Patient Management
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Queue Management
  • Quotes/Estimates
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integration
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • kiosk
  • Total features180
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Consent Forms
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Imaging
  • Diagnostic Reports
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Facility Scheduling
  • Family History Tracking
  • File Sharing
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Hardware Integration
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Order Entry
  • Out-Patient Management
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Queue Management
  • Quotes/Estimates
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integration
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • kiosk

Integrations

  • Total integrations17
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • MatrixCare Skilled Nursing Facility
  • Peeklogic Salesforce – Jira Connector
  • Phreesia
  • QuickBooks Online Advanced
  • Rectangle Health
  • Rivet
  • Salesforce Health Cloud
  • Scribe
  • Sfax
  • SocialClimb
  • Spark
  • Suki
  • Twilio
  • VaxCare
  • Yosi
  • Zoho CRM
  • Zoom Workplace
  • rater8
  • Total integrations9
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • MatrixCare Skilled Nursing Facility
  • Peeklogic Salesforce – Jira Connector
  • Phreesia
  • QuickBooks Online Advanced
  • Rectangle Health
  • Rivet
  • Salesforce Health Cloud
  • Scribe
  • Sfax
  • SocialClimb
  • Spark
  • Suki
  • Twilio
  • VaxCare
  • Yosi
  • Zoho CRM
  • Zoom Workplace
  • rater8

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