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athenaOne vs CollaborateMD Comparison (2026)

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Overview

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

CollaborateMD by EverHealth is cloud-based practice management and medical billing software that streamlines workflows, simplifies billing, and helps increase reimbursements and improve operational efficiency. CollaborateMD is part of EverHealth, a healthcare technology company committed to simplify

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

916

5

4

3

2

1

389

250

114

68

95

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.1

113

5

4

3

2

1

67

21

5

7

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

“The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

Pros

“daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations”
LD

LeZell D.

Billing Manager

“The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations.”
JV

JUDITH V.

OWNER

“We operate on Hawaii Standard Time and the support chat is only available until 6PM Eastern Standard Time, there is only a limited window for us to be able to chat. If there were 24/7 support that would be great.”
SG

Sherlynn G.

Clinic Manager

Cons

“The system can sometimes be slow or glitchy, and certain features may take time to learn.”
KL

Kat L.

Nurse

“Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected.”
LW

Landon W.

administrator

“Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.”
DT

Diana T.

Clinical Office Manager

Cons

“If you discover a bug, they don't have developer or refuse to fix it. If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you. ”
JL

Julian L.

Administrator

“Things fell apart soon after, they assigned me tasks to get credentialed with payors and billing never returned a single dollar.”
KB

Kern B.

Owner

“Trying to get any support is impossible and their response times are extremely slow.”
MK

Mikey K.

Billing Manager

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features89
  • API
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Integration
  • Decision Support
  • Document Management
  • Document Storage
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Financial Management
  • Financial Reporting
  • For Cardiologists
  • For Chiropractors
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Online Intake Forms
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management
  • Total features68
  • API
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Integration
  • Decision Support
  • Document Management
  • Document Storage
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Financial Management
  • Financial Reporting
  • For Cardiologists
  • For Chiropractors
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Online Intake Forms
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations16
  • Abridge
  • Alleva
  • Amazing Charts
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • Elation
  • Kipu
  • Medical Mime
  • Phreesia
  • Practice Fusion
  • Praxis EMR
  • PrognoCIS
  • Rectangle Health
  • Ritten
  • Rivet
  • Scribe
  • Sevocity
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • WebPT
  • Yosi
  • rater8
  • Total integrations11
  • Abridge
  • Alleva
  • Amazing Charts
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • Elation
  • Kipu
  • Medical Mime
  • Phreesia
  • Practice Fusion
  • Praxis EMR
  • PrognoCIS
  • Rectangle Health
  • Ritten
  • Rivet
  • Scribe
  • Sevocity
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • WebPT
  • Yosi
  • rater8

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