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CollaborateMD Logo

Cloud-based medical billing and practice management software

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CollaborateMD - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

CollaborateMD overview

What is CollaborateMD?

Looking to simplify billing, increase efficiency, and maximize revenue?

CollaborateMD by EverHealth is cloud-based practice management and medical billing software that streamlines workflows, simplifies billing, and helps increase reimbursements. From appointment scheduling to payment posting, it helps practices, labs, and billing services operate efficiently, with unlimited users at no extra cost.

Key features include AI-Powered Universal Data Import, intelligent claim validation, real-time claim submission and tracking, eligibility checks, task management, ERA automation, and automated denial workflows. A built-in clearinghouse helps accelerate claim resolution.

CollaborateMD also offers patient intake forms, responsibility estimates, prompt-pay discounts, payment plans, integrated patient payments, and an online portal. EHR and LIS connectivity supports streamlined data exchange.

Customizable dashboards, real-time A/R visibility, and 125+ reports help teams monitor financial performance. Secure cloud access keeps users connected from anywhere.

CollaborateMD is part of EverHealth, a healthcare technology company committed to simplifying the business of healthcare.

Starting price

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Pros & Cons

Ease of Use

Implementation Support

Training and Learning Curve

Claims

Pricing

Do you work for CollaborateMD? Manage this product listing

CollaborateMD’s user interface

Ease of use rating:

CollaborateMD review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(20)
3-4(26)
5(67)

What do users say about CollaborateMD?

Reviewers indicate CollaborateMD is user-friendly, with many finding it easy to navigate and efficient for billing, claims, and reporting tasks. They appreciate its customizable reports, straightforward billing setup, and integration with other systems. Some say the training and onboarding are helpful, and that the software is affordable compared to competitors. They find the customer support knowledgeable and responsive during implementation and setup.

However, they feel the user interface can be unintuitive at times, with occasional system slowness and a steep learning curve for new users. Some mention inconsistent customer support, limited automation, and dissatisfaction with certain pricing practices.

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Who uses CollaborateMD?

Based on 113 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Hospital & Health Care
Mental Health Care
Health, Wellness and Fitness
Others

Use cases

Medical Billing
Medical Practice Management

CollaborateMD's key features

Most critical features, based on insights from CollaborateMD users:

Claims management
Billing & invoicing
Practice management
Code & charge entry
Remittance advice
Compliance tracking
Insurance eligibility verification
Dunning management

All CollaborateMD features

Features rating:

Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Billing & invoicing
Calendar management
Claims management
Claims scrubbing
Client portal
Code & charge entry
Compliance tracking
Confirmations/Reminders
Credit card processing
Customizable dashboard
Customizable fields
Customizable reports
Customizable templates
Data import/export
Data integration
Document management
Document storage
Dunning management
Electronic payments
EMR/EHR
Financial management
Financial reporting
For chiropractors
For medical purposes
Forms management
For substance abuse therapy
Healthcare compliance
HIPAA compliant
Insurance eligibility verification
Invoice history
Live chat
Medical billing
Medication management
Mobile access
Multi-Location
Multi-Physician
Online intake forms
Patient engagement
Patient intake
Patient management
Patient portal
Patient records management
Patient scheduling
Payment collection
Physician scheduling
Practice management
Real-Time data
Real-Time reporting
Reminders
Remittance advice
Reporting/Analytics
Reporting & statistics
Revenue management
Role-Based permissions
Scheduling
Secure data storage
Self service portal
SMS messaging
Task management
Task scheduling
Third-Party integrations
Workflow management

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CollaborateMD pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

Custom Quote Available

Features included:

  • 150 MB Document Cloud Storage
  • Appointment Scheduler
  • Built-in Clearinghouse Edits
  • Robust Analytics/ Dashboard
  • Customizable Reports (125+ Standard Reports)
  • Custom Report Builder
  • Free Preferred EHR Interface
  • In-App Credit Card Processing
  • Patient Payment Plans
  • Real-Time Claim Submission
  • Secure Payment Portal for Patients
  • Unlimited Eclaims
  • Unlimited ERA W/ Auto Posting
  • Unlimited Real-Time Eligibility
  • Broadcast Messaging (50 Messages)

Optimize

Custom Quote Available

Features included:

  • In-App Credit Card Processing
  • Built-in Clearinghouse Edits
  • Report Snap & Share
  • Robust Analytics/ Dashboard
  • Customizable Reports (125+ Standard Reports)
  • Unlimited Phone Appt Reminders
  • Unlimited SMS Appt Reminders
  • Broadcast Messaging (100 Messages)
  • Unlimited ERA W/ Auto Posting
  • Unlimited Real-Time Eligibility
  • Unlimited USPS Address Scrubbing
  • 200 MB Document Cloud Storage
  • Appointment Scheduler
  • Claim Follow-up & Task Management
  • Claim Scrubbing
  • Custom Report Builder
  • Free Preferred EHR Interface
  • Patient Payment Plans
  • Real-Time Claim Submission
  • Secure Payment Portal for Patients
  • Unlimited Eclaims

Pro

Custom Quote Available

Features included:

  • Appointment Scheduler
  • Built-in Clearinghouse Edits
  • Claim Follow-up & Task Management
  • Claim Scrubbing
  • Custom Report Builder
  • Real-Time Claim Submission
  • Unlimited Eclaims
  • Secure Payment Portal for Patients
  • Report Snap & Share
  • Broadcast Messaging (250 Messages)
  • Intelligent Intake Forms
  • Patient Responsibility Estimator
  • Unlimited e-Claim Attachments
  • Enhanced User Print Statements
  • Automated Patient e-Statements
  • 1 GB Document Cloud Storage
  • Customizable Reports (125+ Standard Reports)
  • Robust Analytics/ Dashboard
  • Unlimited USPS Address Scrubbing
  • Unlimited SMS Appt Reminders
  • Unlimited Real-Time Eligibility
  • Unlimited Phone Appt Reminders
  • Unlimited Paper Claims
  • Unlimited ERA W/ Auto Posting
  • Free Preferred EHR Interface
  • In-App Credit Card Processing
  • Patient Payment Plans

Medical Billing and Labs

Custom Quote Available

Features included:

  • Real-Time Claim Submission
  • Built-in Clearinghouse Edits
  • Customizable Reports (125+ Standard Reports)
  • Robust Analytics/ Dashboard
  • Free Preferred EHR Interface
  • First Tax-ID Set-Up
  • In-App Credit Card Processing
  • Secure Payment Portal for Patients
  • Patient Payment Plans
  • Unlimited User License
  • Appointment Scheduler

User opinions about CollaborateMD price and value

Value for money rating:

To see what individual users think of CollaborateMD's price and value, check out the review snippets below.

“daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations”
LD

LeZell D.

Billing Manager

“The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations.”
JV

JUDITH V.

OWNER

CollaborateMD integrations (11)

Integrations rated by users

We looked at 113 user reviews to identify which products are mentioned as CollaborateMD integrations and how users feel about them.

Integration rating: 3.8 (14)

“Cause patient data from Practice Fusion like patient medical history, charts and lab result synchronise directly with NueMD, reducing duplicated errors and entries.”

FG

Freya G.

Administrative staff

Elation logo
Elation

Integration rating: 4.4 (5)

“The interface is very lacking, it that’s as much on elation as it is on flexscan.”

KF

Kayla F.

Office Manger

Integration rating: 5.0 (1)

“Several issues since going live. All have tickets that were filed”

RS

Rachael S.

Controller

CollaborateMD customer support

What do users say about CollaborateMD customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of CollaborateMD customer support.

A fair number of users find customer support knowledgeable, responsive, and quick to resolve issues when needed.

A subset of reviewers report slow, unhelpful, or absent customer support, with some citing poor coordination and lack of attentiveness.

Support options

Knowledge base
Faqs/forum
Chat
Email/help desk

Training options

Webinars
Live online
Videos
Documentation

To see what individual users say about CollaborateMD's customer support, check out the review snippets below.

“Customer support is very good. ”

PY

Paul Y.

Administrator

“I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly.”

JV

JUDITH V.

OWNER

“The worst customer service i have ever had.”

MF

Michael F.

COO

CollaborateMD FAQs

Q. Who are the typical users of CollaborateMD?

CollaborateMD has the following typical customers:
Small Business, Mid-size Business, Freelancers

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Q. What level of support does CollaborateMD offer?

CollaborateMD offers the following support options:
Knowledge Base, FAQs/Forum, Chat, Email/Help Desk

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