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CollaborateMD
5
67
4
21
3
5
2
7
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based medical billing and practice management software
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CollaborateMD - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
CollaborateMD overview
What is CollaborateMD?
Looking to simplify billing, increase efficiency, and maximize revenue?
CollaborateMD by EverHealth is cloud-based practice management and medical billing software that streamlines workflows, simplifies billing, and helps increase reimbursements. From appointment scheduling to payment posting, it helps practices, labs, and billing services operate efficiently, with unlimited users at no extra cost.
Key features include AI-Powered Universal Data Import, intelligent claim validation, real-time claim submission and tracking, eligibility checks, task management, ERA automation, and automated denial workflows. A built-in clearinghouse helps accelerate claim resolution.
CollaborateMD also offers patient intake forms, responsibility estimates, prompt-pay discounts, payment plans, integrated patient payments, and an online portal. EHR and LIS connectivity supports streamlined data exchange.
Customizable dashboards, real-time A/R visibility, and 125+ reports help teams monitor financial performance. Secure cloud access keeps users connected from anywhere.
CollaborateMD is part of EverHealth, a healthcare technology company committed to simplifying the business of healthcare.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Implementation Support
Training and Learning Curve
Claims
Pricing
Do you work for CollaborateMD? Manage this product listing
CollaborateMD’s user interface
CollaborateMD review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.1
Customer support
3.8
Reviews sentiment
What do users say about CollaborateMD?
Reviewers indicate CollaborateMD is user-friendly, with many finding it easy to navigate and efficient for billing, claims, and reporting tasks. They appreciate its customizable reports, straightforward billing setup, and integration with other systems. Some say the training and onboarding are helpful, and that the software is affordable compared to competitors. They find the customer support knowledgeable and responsive during implementation and setup.
However, they feel the user interface can be unintuitive at times, with occasional system slowness and a steep learning curve for new users. Some mention inconsistent customer support, limited automation, and dissatisfaction with certain pricing practices.
Select to learn more
Who uses CollaborateMD?
Based on 113 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CollaborateMD's key features
Most critical features, based on insights from CollaborateMD users:
All CollaborateMD features
Features rating:
CollaborateMD alternatives
CollaborateMD pricing
Pricing plans
Pricing details:
User opinions about CollaborateMD price and value
Value for money rating:
To see what individual users think of CollaborateMD's price and value, check out the review snippets below.
LeZell D.
Billing Manager
JUDITH V.
OWNER
CollaborateMD integrations (11)
Integrations rated by users
We looked at 113 user reviews to identify which products are mentioned as CollaborateMD integrations and how users feel about them.
Integration rating: 3.8 (14)
“Cause patient data from Practice Fusion like patient medical history, charts and lab result synchronise directly with NueMD, reducing duplicated errors and entries.”
Freya G.
Administrative staff
Integration rating: 4.4 (5)
“The interface is very lacking, it that’s as much on elation as it is on flexscan.”
Kayla F.
Office Manger
Integration rating: 5.0 (1)
“Several issues since going live. All have tickets that were filed”
Rachael S.
Controller
Other top integrations
CollaborateMD customer support
What do users say about CollaborateMD customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CollaborateMD customer support.
A fair number of users find customer support knowledgeable, responsive, and quick to resolve issues when needed.
A subset of reviewers report slow, unhelpful, or absent customer support, with some citing poor coordination and lack of attentiveness.
Support options
Training options
To see what individual users say about CollaborateMD's customer support, check out the review snippets below.
“Customer support is very good. ”
Paul Y.
Administrator
“I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly.”
JUDITH V.
OWNER
“The worst customer service i have ever had.”
Michael F.
COO
CollaborateMD FAQs
CollaborateMD has the following typical customers:
Small Business, Mid-size Business, Freelancers
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Q. What level of support does CollaborateMD offer?
CollaborateMD offers the following support options:
Knowledge Base, FAQs/Forum, Chat, Email/Help Desk


















