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CollaborateMD Logo

Cloud-based medical billing and practice management software

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CollaborateMD - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

CollaborateMD overview

What is CollaborateMD?

Looking to simplify billing, increase efficiency, and maximize revenue?

CollaborateMD by EverHealth is cloud-based practice management and medical billing software that streamlines workflows, simplifies billing, and helps increase reimbursements. From appointment scheduling to payment posting, it helps practices, labs, and billing services operate efficiently, with unlimited users at no extra cost.

Key features include AI-Powered Universal Data Import, intelligent claim validation, real-time claim submission and tracking, eligibility checks, task management, ERA automation, and automated denial workflows. A built-in clearinghouse helps accelerate claim resolution.

CollaborateMD also offers patient intake forms, responsibility estimates, prompt-pay discounts, payment plans, integrated patient payments, and an online portal. EHR and LIS connectivity supports streamlined data exchange.

Customizable dashboards, real-time A/R visibility, and 125+ reports help teams monitor financial performance. Secure cloud access keeps users connected from anywhere.

CollaborateMD is part of EverHealth, a healthcare technology company committed to simplifying the business of healthcare.

Starting price

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Pros & Cons

Ease of Use

Implementation Support

Training and Learning Curve

Claims

Pricing

Do you work for CollaborateMD? Manage this product listing

CollaborateMD’s user interface

Ease of use rating:

CollaborateMD reviews

Overall rating

4.1

/5

113

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

67

21

5

7

13

Pros
“daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations”
LD

LeZell D.

Billing Manager

“The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations.”
JV

JUDITH V.

OWNER

“it's is an older system and has less automation, it could use more hyperlinks inside the menu's to help jump from one menu to another within seconds”
LD

LeZell D.

Billing Manager

Cons
“If you discover a bug, they don't have developer or refuse to fix it. If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you. ”
JL

Julian L.

Administrator

“I really dislike the credit card processor that CMD has chosen to use in their payment portal. ”
TB

Traci B.

Owner Billing Manager Administrator

“Things fell apart soon after, they assigned me tasks to get credentialed with payors and billing never returned a single dollar.”
KB

Kern B.

Owner

Who uses CollaborateMD?

Based on 113 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Hospital & Health Care
Mental Health Care
Health, Wellness and Fitness
Others

Use cases

Medical Practice Management
Medical Billing

CollaborateMD's key features

Most critical features, based on insights from CollaborateMD users:

Claims management
Billing & invoicing
Practice management
Code & charge entry
Remittance advice
Compliance tracking
Insurance eligibility verification
Dunning management

All CollaborateMD features

Features rating:

Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Billing & invoicing
Calendar management
Claims management
Claims scrubbing
Client portal
Code & charge entry
Compliance tracking
Confirmations/Reminders
Credit card processing
Customizable dashboard
Customizable fields
Customizable reports
Customizable templates
Data import/export
Data integration
Document management
Document storage
Dunning management
Electronic payments
EMR/EHR
Financial management
Financial reporting
For chiropractors
For medical purposes
Forms management
For substance abuse therapy
Healthcare compliance
HIPAA compliant
Insurance eligibility verification
Invoice history
Live chat
Medical billing
Medication management
Mobile access
Multi-Location
Multi-Physician
Online intake forms
Patient engagement
Patient intake
Patient management
Patient portal
Patient records management
Patient scheduling
Payment collection
Physician scheduling
Practice management
Real-Time data
Real-Time reporting
Reminders
Remittance advice
Reporting/Analytics
Reporting & statistics
Revenue management
Role-Based permissions
Scheduling
Secure data storage
Self service portal
SMS messaging
Task management
Task scheduling
Third-Party integrations
Workflow management

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CollaborateMD pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Eclaims
  • Appointment Scheduler
  • Real-Time Claim Submission
  • Built-in Clearinghouse Edits
  • Free Preferred EHR Interface
  • Robust Analytics/ Dashboard
  • Customizable Reports (125+ Standard Reports)
  • Patient Payment Plans
  • 150 MB Document Cloud Storage
  • In-App Credit Card Processing
  • Secure Payment Portal for Patients
  • Custom Report Builder
  • Unlimited ERA W/ Auto Posting
  • Unlimited Real-Time Eligibility
  • Broadcast Messaging (50 Messages)

Optimize

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Eclaims
  • Appointment Scheduler
  • Real-Time Claim Submission
  • Built-in Clearinghouse Edits
  • Free Preferred EHR Interface
  • Robust Analytics/ Dashboard
  • Customizable Reports (125+ Standard Reports)
  • Patient Payment Plans
  • 200 MB Document Cloud Storage
  • In-App Credit Card Processing
  • Secure Payment Portal for Patients
  • Custom Report Builder
  • Unlimited ERA W/ Auto Posting
  • Unlimited Real-Time Eligibility
  • Report Snap & Share
  • Claim Scrubbing
  • Claim Follow-up & Task Management
  • Unlimited USPS Address Scrubbing
  • Unlimited Phone Appt Reminders
  • Unlimited SMS Appt Reminders
  • Broadcast Messaging (100 Messages)

Pro

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Eclaims
  • Appointment Scheduler
  • Real-Time Claim Submission
  • Built-in Clearinghouse Edits
  • Free Preferred EHR Interface
  • Robust Analytics/ Dashboard
  • Customizable Reports (125+ Standard Reports)
  • Patient Payment Plans
  • 1 GB Document Cloud Storage
  • In-App Credit Card Processing
  • Secure Payment Portal for Patients
  • Custom Report Builder
  • Unlimited ERA W/ Auto Posting
  • Unlimited Real-Time Eligibility
  • Report Snap & Share
  • Claim Scrubbing
  • Claim Follow-up & Task Management
  • Unlimited USPS Address Scrubbing
  • Unlimited Phone Appt Reminders
  • Unlimited SMS Appt Reminders
  • Automated Patient e-Statements
  • Enhanced User Print Statements
  • Unlimited e-Claim Attachments
  • Unlimited Paper Claims
  • Patient Responsibility Estimator
  • Intelligent Intake Forms
  • Broadcast Messaging (250 Messages)

Medical Billing and Labs

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Real-Time Claim Submission
  • Built-in Clearinghouse Edits
  • Customizable Reports (125+ Standard Reports)
  • Robust Analytics/ Dashboard
  • Free Preferred EHR Interface
  • First Tax-ID Set-Up
  • In-App Credit Card Processing
  • Secure Payment Portal for Patients
  • Patient Payment Plans
  • Unlimited User License
  • Appointment Scheduler

User opinions about CollaborateMD price and value

Value for money rating:

To see what individual users think of CollaborateMD's price and value, check out the review snippets below.

“daily use of the revenue cycle, enroll a patient, charge entry, billing account notation, posting payments, adjustments, account notations”
LD

LeZell D.

Billing Manager

“The real-time eligibility checks, integrated clearinghouse, and detailed reporting features help streamline revenue cycle operations.”
JV

JUDITH V.

OWNER

CollaborateMD integrations (11)

Integrations rated by users

We looked at 113 user reviews to identify which products are mentioned as CollaborateMD integrations and how users feel about them.

Integration rating: 3.8 (14)

Cause patient data from Practice Fusion like patient medical history, charts and lab result synchronise directly with NueMD, reducing duplicated errors and entries.

FG

Freya G.

Administrative staff

Elation logo
Elation

Integration rating: 4.4 (5)

The interface is very lacking, it that’s as much on elation as it is on flexscan.

KF

Kayla F.

Office Manger

Integration rating: 5.0 (1)

for all payments, with Otto and acc receivable

TB

Tobi B.

Director of People and Operations

CollaborateMD customer support

What do users say about CollaborateMD customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of CollaborateMD customer support.

A fair number of users find customer support knowledgeable, responsive, and quick to resolve issues when needed.

A subset of reviewers report slow, unhelpful, or absent customer support, with some citing poor coordination and lack of attentiveness.

Support options

Knowledge base
Faqs/forum
Chat
Email/help desk

Training options

Webinars
Live online
Videos
Documentation

To see what individual users say about CollaborateMD's customer support, check out the review snippets below.

“Customer support is very good. ”

PY

Paul Y.

Administrator

“I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly.”

JV

JUDITH V.

OWNER

“The worst customer service i have ever had.”

MF

Michael F.

COO

CollaborateMD FAQs

Q. Who are the typical users of CollaborateMD?

CollaborateMD has the following typical customers:
Small Business, Mid-size Business, Freelancers

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Q. What level of support does CollaborateMD offer?

CollaborateMD offers the following support options:
Knowledge Base, FAQs/Forum, Chat, Email/Help Desk

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