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MatrixCare Home Health & Hospice vs Alleva Comparison (2026)

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MatrixCare Home Health & Hospice logo

MatrixCare Home Health & Hospice

Alleva logo

Alleva

Overview

MatrixCare helps you balance efficiency and compassion for the best care. And today, our comprehensive point-of-care app is the software of choice for professional hospice and palliative care organizations. We provide an diversified suite of solutions that can grow with you.

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

258

5

4

3

2

1

118

93

36

8

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.5

283

5

4

3

2

1

190

56

26

2

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.”
SL

Samantha L.

RN

“The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming.”
SL

Samantha L.

RN

“You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away.”
Verified reviewer profile picture

Lauren R.

Marketing & Sales Support Assistant

Pros

“the forms pages are highly customizable and allow you to integrate your own html coding in to forms to have them meet your needs.”
CH

Casey H.

Program Manager

“It is super simple for my users interact with and it gives me great custom reporting on the back end.”
CB

Chris B.

Operations Director

“The customizable templates have streamlined our workflow, and the robust reporting features have improved our ability to track patient outcomes.”
ML

Marie L.

CEO

Cons

“There are too many toggle options to get from one screen to another”
JM

Jim M.

Administrator

“I've gotten tired of one program doing one type of task very well but being limited when it comes to other functions.”
LC

LISA C.

Assistant

“this system is very not user friendly makes extra work time to complete tasks.”
MG

Mark G.

RNAC

Cons

“Ineffective and Dismissive Support Despite raising dozens of support tickets and spending hours on the phone (often with the same issues recurring), resolution was rarely achieved.”
JB

Jacob B.

Clinical Director

“sometimes it glitches and it can be frustrating getting back to your spot, but that like literally only happened to me 1 time in 2 years of using it”
TW

Troy W.

Admissions Director

“Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck.”
EM

Emily M.

Administrative assistant

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features31
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Candidate Profiles
  • Care Plan Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Assessment Tool
  • Clinical Notes
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deadline Management
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Management
  • File Sharing
  • Financial Analysis
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Substance Abuse Therapy
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Notes Management
  • One-to-One Messaging
  • Online Forms
  • Online Refills
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Portal
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Predictive Analytics
  • Prescription Management
  • Prescription Renewal
  • Prioritization
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Tracking
  • Quality Assurance
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Tasks
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Session Notes
  • Sub-Task Management
  • Surveys & Feedback
  • Task Board View
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Notes
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Time Tracking
  • Time Tracking by Client
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Virtual Waiting Room
  • Volunteer Management
  • Workflow Management
  • Total features150
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Candidate Profiles
  • Care Plan Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Assessment Tool
  • Clinical Notes
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deadline Management
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Management
  • File Sharing
  • Financial Analysis
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Substance Abuse Therapy
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Notes Management
  • One-to-One Messaging
  • Online Forms
  • Online Refills
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Portal
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Predictive Analytics
  • Prescription Management
  • Prescription Renewal
  • Prioritization
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Tracking
  • Quality Assurance
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Tasks
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Session Notes
  • Sub-Task Management
  • Surveys & Feedback
  • Task Board View
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Notes
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Time Tracking
  • Time Tracking by Client
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Virtual Waiting Room
  • Volunteer Management
  • Workflow Management

Integrations

  • Total integrations4
  • Brightree
  • CollaborateMD
  • Dazos CRM
  • Health Recovery Solutions
  • Inovalon Provider Cloud
  • Trella
  • Waystar
  • Total integrations3
  • Brightree
  • CollaborateMD
  • Dazos CRM
  • Health Recovery Solutions
  • Inovalon Provider Cloud
  • Trella
  • Waystar

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