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MatrixCare Home Health & Hospice vs Carepatron Comparison (2026)

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4.3

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4.5

Good recommendations?

MatrixCare Home Health & Hospice

Carepatron

Overview

MatrixCare helps you balance efficiency and compassion for the best care. And today, our comprehensive point-of-care app is the software of choice for professional hospice and palliative care organizations. We provide an diversified suite of solutions that can grow with you.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

2000

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

258

118

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

4.4

860

487

280

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.”

Samantha L.

“The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming.”

Samantha L.

“You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away.”

Lauren R.

Marketing & Sales Support Assistant

Pros

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”

leopold t.

therapist

“Show us an audit of when you send reminders to our clients, allow them to control their reminders, and let them see their open invoices on a tab.”

Alison E.

Executive Director

Cons

“There are too many toggle options to get from one screen to another”

Jim M.

Administrator

“I've gotten tired of one program doing one type of task very well but being limited when it comes to other functions.”

LISA C.

Assistant

“this system is very not user friendly makes extra work time to complete tasks.”

Mark G.

RNAC

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”

Ruby C.

Occupational Therapist Owner

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”

Jo C.

Practice Manager

“I wish it had more customization in the workflows (reminder if client hasn't had a session in a certain amount of time) and it's missing some things I see as essential, like proper waiting rooms.”

Rae F.

Founder and Practitioner