Care Vault - 2026 Pricing, Features, Reviews & Alternatives

Care Vault is a comprehensive NDIS solution designed specifically for providers in the social, community, home care, and disability services industry. The platform addresses the complex challenges of NDIS compliance, data management, reporting, and claiming processes through an all-in-one digital system that eliminates the need for multiple information management tools. The system features a complete suite of management capabilities including client management, document handling with configurable alerts, incident and feedback tracking, and comprehensive HR functionality for employee recruitment and management.

The platform enables operators to streamline operational efficiency through integrated invoicing and payment processing with bulk invoicing capabilities, roster management with flexible shift options, and payroll administration with industry award interpretation. Care Vault maintains secure HIPAA-compliant data storage while offering streamlined integrations with accounting platforms such as MYOB and Xero. The platform includes specialized NDIS audit and compliance tools that help providers track participant funds, verify staff qualifications, and ensure regulatory adherence through comprehensive reporting features.

Care Vault delivers an intuitive all-in-one dashboard that lets stakeholders centralize invoicing, payment processing, staff and client onboarding, and participant budget monitoring for enhanced decision making and planning. The cloud-based architecture ensures users have continuous access to the data with round-the-clock technical support and data migration assistance from industry experts. The platform emphasizes operational readiness through end-to-end services including scope analysis, business plan formulation, and application process guidance to help organizations manage NDIS services.