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Careficient Logo

Home health, agency & hospice management system

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Careficient - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Careficient overview

What is Careficient?

Careficient is an end to end healthcare agency management system that provides home health, hospice, and home care agencies with a tool to manage compliance, reduce the complexity of documentation, and simplify billing and collections. The platform helps streamline a variety of business processes for owners and managers such as scheduling, point of care, referral management, intake, quality assurance, EDI, HR, payroll, and reporting.

The automated work basket helps users manage employees, patients, doctor's orders, eligibility, OASIS forms, and HIS, as well as automates invoicing, accounts receivable, collections, and payers all from one interface. Integrated patient and staff scheduling helps quickly identify available staff members based on disciplines, territories and compliance requirements to meet a specific patient plan of care. The alert system helps make sure that no important task is overlooked. The solution allows users to store all data on employees such as payroll information, compliance requirements, territory assignments, license expiration dates, and more.

Careficient automatically sends physician orders, plan of care, face to face, and interim orders, supporting both standard and customized electronic clinical forms. Benefit eligibility verification is automated to help keep track of authorizations received from Medicare and other payers, while customized payer settings ensure all requirements are met. Accounts receivable management tools help with billed/unbilled and paid invoices, and the business intelligence dashboard provides graphical displays of revenue performance. Careficient also includes an integrated drug database for information on medication profiles and drug interactions.

Key benefits of using Careficient

  • Careficient is a full Medicare, Medicaid, commerical and private pay enterprise management system with automated verification of scheduled services for payroll/billing.

  • Careficient is designed to improve the agency’s productivity and efficiency by automating a variety of day to day tasks and eliminating data entry redundancies.

  • The solution supports all levels of medical and non-medical patient care, with security and rules-based processing to help keep agencies compliant with CMS regulatory rules.

  • Careficient's patient encounter module includes all clinical records and point of care, and enables automated transmission and validation report retrieval.

  • Users can stay on top of tasks with Careficient's workflow management and alert system, and get graphical displays of revenue and performance through the BI dashboard.
  • Starting price

    995

    Alternatives

    with better value for money


    Pros & Cons

    Responsiveness

    Navigation

    Documentation

    Careficient’s user interface

    Ease of use rating:

    Careficient pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(2)
    3-4(17)
    5(40)

    What do users say about Careficient?

    Reviewers indicate Careficient is user friendly, easy to navigate, and makes onboarding straightforward for staff. They appreciate that the support team is responsive, knowledgeable, and willing to customize features based on agency needs, which helps with implementation and ongoing use. Some say training resources could be improved and note occasional challenges with system transitions.

    Users report that patient records are accessible in one place, reducing paperwork and improving workflow. They find it simple to document care, track visits, and manage medication lists, though some mention difficulties with importing information and differentiating patient types within the system.

    Select to learn more


    Who uses Careficient?

    Based on 59 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Hospital & Health Care
    Health, Wellness and Fitness
    Medical Practice
    Nonprofit Organization Management

    Use cases

    Hospice
    Home Health Care

    Careficient's key features

    Most critical features, based on insights from Careficient users:

    Compliance management
    Electronic signature
    Scheduling
    HIPAA compliant
    Charting
    Document storage

    All Careficient features

    Features rating:

    Document management
    Credential management
    Real-Time data
    Employee management
    Client management
    Claims management
    Calendar management
    Invoice management
    File sharing
    Care plan management
    Billing & invoicing
    Home health care management
    Time tracking by client
    Patient database
    Patient intake
    Patient records management
    Multi-Location
    Payment processing
    Monitoring
    Mobile alerts
    Payroll management
    Accounts receivable
    Physician portal
    Quality assurance
    Real-Time notifications
    Real-Time reporting
    Records management
    Referral management
    Reminders
    Reporting & statistics
    Self service portal
    Task management
    Task scheduling
    Third-Party integrations
    Volunteer management
    Workflow management
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    API
    Appointment management
    Assessment management
    Audit management
    Automated scheduling
    Bereavement management
    Chat/Messaging
    Client portal
    Collaboration tools
    Communication management
    Customizable forms
    Customizable reports
    E-Prescribing
    Employee portal
    EMR/EHR
    Financial reporting
    Forms management
    Meal/Nutrition management
    Medication history
    Medication management
    Mobile access

    Careficient alternatives

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    Careficient pricing

    Value for money rating:

    Starting from

    995

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Careficient price and value

    Value for money rating:

    To see what individual users think of Careficient's price and value, check out the review snippets below.

    “With Careficient it allows us to provide a higher quality of care and easy to use point of care. Our field clinicians' are happy that they have less paperwork and more time with the patients.”
    CH

    Christine H.

    Clinical Manager

    “Overall our agencies are beyond pleased with this software. It is comprehensive, is up to date with the COPs and care planning requirements.”
    MP

    Melissa P.

    Administrator

    Careficient integrations (1)

    Top integrations

    Careficient customer support

    What do users say about Careficient customer support?

    Customer support rating:

    We analyzed 24 verified user reviews to identify positive and negative aspects of Careficient customer support.

    Widespread user sentiment highlights prompt, knowledgeable, and friendly support that resolves issues quickly and efficiently.

    A significant portion of users appreciate the team's hands-on assistance during implementation and ongoing willingness to address concerns.

    Support options

    Phone support
    Email/help desk
    Faqs/forum
    Knowledge base

    Training options

    Videos
    In person
    Documentation
    Live online
    Webinars

    To see what individual users say about Careficient's customer support, check out the review snippets below.

    “It is comprehensive, is up to date with the COPs and care planning requirements. when calling customer service, our calls are answered promptly and if the tech doesn't know how to help, he/she will put us in touch with someone who can help.”

    MP

    Melissa P.

    Administrator

    “The entire company functions with the attitude that their customer base is first and foremost and IMMEDIATE attention to any concern or modification is handled in a timely and professional manner.”

    RD

    Ronnie D.

    Executive Director

    “From the start, we have been very impressed with the Careficient staff who guided us through implementation, go-live, and continue to provide ongoing support. ”

    MC

    Molly C.

    VP/Chief Administrative Officer

    Careficient FAQs

    Q. What type of pricing plans does Careficient offer?

    Careficient has the following pricing plans:
    Starting from: $995.00

    These products have better value for money


    Q. Who are the typical users of Careficient?

    Careficient has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Careficient support?

    Careficient supports the following languages:
    English


    Q. Does Careficient support mobile devices?

    Careficient supports the following devices:
    Android, iPad, iPhone


    Q. Does Careficient offer an API?

    No, Careficient does not have an API available.


    Q. What other apps does Careficient integrate with?

    Careficient integrates with the following applications:
    FrameworkLTC


    Q. What level of support does Careficient offer?

    Careficient offers the following support options:
    Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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