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Careficient Pricing, Features, Reviews and Alternatives
Careficient product overview
What is Careficient?
Careficient is an end to end healthcare agency management system that provides home health, hospice, and home care agencies with a tool to manage compliance, reduce the complexity of documentation, and simplify billing and collections. The platform helps streamline a variety of business processes for owners and managers such as scheduling, point of care, referral management, intake, quality assurance, EDI, HR, payroll, and reporting.
Key benefits of using Careficient
Typical customers
Platforms supported
Support options
Careficient features
Functionality
4.3
/5
40
Total features
23
2 categories
Most valued features by users
Functionality contenders
Careficient users reviews
Overall Rating
4.3
/5
40
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.62/10
21
13
4
2
0
Tami G.
Overall rating contenders
Heather C.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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The set up was very easy and the customer support was awesome. The implementation team really had everything put together to make the transition as painless as possible.
The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.
We've only been using the software for four months so there are little tweaks here and there that I would like. We did issue a technical change request and they have already responded by updating the software using that change. The company is very responsive to user input.
Nicky Y.
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 6 months
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Careficient was easy system to navigate and really love the billing and invoices feature. The tracking of hours per week scheduled and verified for pedi will require more manual intervention by staff to ensure not over utilizing authorized hours. The scheduling using 485 is also not very conventient, because adding or fixing schedules requires removing some many layers of information to get back to the basic schedule or adding interim order can also be more work than just being able to go to the schedule and add a schedule or change one.
Billing, Setup of payer information. Invoice corrections and automated notes and workbasket items to alert staff of follow-up on important tasks.
Authorization setup not linked to actuation service code being billing until it scheduled, risk utilizing more of one service code than authorized if scheduled wrong. No way to track hours scheduled/verified, rish of utilized more than auth hours and not knowing until end of ISP. Ability to filter by Teams when trying to verify, but this will be resolve once we switch agency location. Scheduling using 485 can be problematic for pedi services, because they have multiple schedules per day and per week.
Renee D.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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At first I did like the customer service. Brendon is great. I could call him directly and he always had an answer and quickly, but lately they want us to put in a ticket, which they are not quick to return with an answer, and quite often have a wrong answer or none at all. I have put in tickets to ask if things could be adjusted to help in all of the areas mentioned above. They said they will try to accommodate, which looks and sounds good, but I put in tickets almost 2 years ago asking to consolidate things to have less paperwork and less work overall and still have no response after almost 2 years.
We are able to send software oasis and they transmit to state for us.
Too many pathways to get where you want to get to. i.e. to look up the medical record # or insurance # you have to click on too many tabs to get there. I feel it should all be on main page in one area. ALL visit note, including oasis are WAY too long, wastes too much time. You can not just un-approve something, you have to back track in the order to approved them, which also is a BIG waste of time. Do not like that the 485 and care needs are separated. We have had many complaints from physicians saying POC is way too long. Too many things in columns, which takes up space and makes things longer. med list is too long. Bottom line, we originally wanted this software to save time, but all it has done is waste A LOT of time and time is money.
Mary N.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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In our less than 6 months usage, all tiers of employees made sure that we were/are comfortable in using this software. The tech support is very responsive which has been appreciated in this early phase that we are in.
We couldn't have asked for a better experience in the transition phase to using Careficieint. From project management, to training, to implementation, the Careficient staff guided us through expertly.
Please, please, please enlarge the font and change the orange color.
Cynthia M.
Hospital & Health Care, 1-10 employees
Used daily for less than 6 months
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Careficient meets all of my business needs. Their support staff is wonderful and will answer all your questions. It made my survey so much easier because it is survey friendly. My team likes that they can get to anything by the tabs on the top of the patient profile and that everything is in one place and easy to locate.
It is extremely user friendly. The careficient team provide you with great training. The software has so many reports and it makes submission of HIS measures, Billing, Etc. so easy! I went through my Accreditation survey and even the surveyor stated "This is so survey friendly. It makes my job easier." I personally have recommended this EMR to some of my colleagues already. I have used multiple other EMR's and I vote Careficient to be the best.
No issues at this time at all. I have had no problems with the EMR system and once you learn it is so user friendly.
Careficient FAQs and common questions
Q. Who are the typical users of Careficient?
Careficient has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Careficient support?
Careficient supports the following languages:
English
Q. Does Careficient support mobile devices?
Careficient supports the following devices:
Android, iPad, iPhone
Q. Does Careficient offer an API?
No, Careficient does not have an API available.
Q. What level of support does Careficient offer?
Careficient offers the following support options:
Phone Support, Email/Help Desk
Common Careficient comparisons
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