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CareSmartz360 vs Therap Comparison (2026)

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CareSmartz360 logo

CareSmartz360

Therap logo

Therap

Overview

CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.

Therap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, reporting, EVV and billing.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

191

5

4

3

2

1

155

30

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

107

5

4

3

2

1

76

27

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“What I liked most about CareSmartz360 is that it brings scheduling, EVV, billing, payroll, caregiver management, and reporting into a single platform.”
LH

L'Shanna H.

Owner

“It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week.”
MS

Marcus S.

CEO

“The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together.”
MS

Mariah S.

Caregiver

Pros

“Support style - Therap contacts sometimes respond to request for assistance and direct questions by referring user back to finding guides and while it is important for us to utilize all the guides available it is not always the most efficient way to assist us to move forward when quick system functionality help is needed (especially for new system users).”
AC

Anne C.

Director of Information Systems

“I wish there was a push notification for when documentation was not started for a shift.”
LM

Lindsey M.

Residential Program Manager

“Would like it to not take you out of the search of data when you need to send an scomm.”
CS

Chris S.

Day program supervisor

Cons

“Some features do not integrate well with other systems.”
KM

Kim M.

Owner

“Only had basic features and as we grew it became more complicated for scheduling clients and staff”
BE

Baker E.

Operations Director

“I get too many calls from caregivers about not being able to clock in and out as the result of these updates.”
mr

mahin r.

Office Manager

Cons

“Sometimes it can be very laggy. When it is laggy it can take forever”
CC

Cody C.

Targeted case manager

“Learning how to use it was tedious and there has to be a curriculum which I am learning about during this conference”
LA

Lisa A.

House coordinator

“It was a struggle adjusting to a new way of documenting.”
WP

Wendy P.

Assistant program manager

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features65
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • For Long Term Care
  • Forms Management
  • GPS
  • Generative AI
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice Management
  • Lab Integration
  • Meal/Nutrition Management
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Visit Verification
  • Workflow Management
  • Total features27
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • For Long Term Care
  • Forms Management
  • GPS
  • Generative AI
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice Management
  • Lab Integration
  • Meal/Nutrition Management
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Visit Verification
  • Workflow Management

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Availity
  • Checkr
  • GrexproERP
  • HHAeXchange
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Paychex
  • QuickBooks Online Advanced
  • Viventium Software
  • Waystar
  • dotnet Report
  • Total integrationsN/A
  • ADP Workforce Now
  • Availity
  • Checkr
  • GrexproERP
  • HHAeXchange
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Paychex
  • QuickBooks Online Advanced
  • Viventium Software
  • Waystar
  • dotnet Report

Alternatives

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