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CentralReach vs Zoobook EHR Comparison (2026)

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CentralReach

Zoobook EHR

Overview

CentralReach simplifies practice management with tools for billing, scheduling, clinical documentation, and advanced reporting. Its customizable workflows and API ensure smooth integration into your existing tech environment.

Zoobook offers cloud EHR and practice management AI powered software for mental health facilities, addiction, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

159

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.7

157

117

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“CentralReach keeps scheduling, session notes, data collection, billing, and client information all in one place, making it convenient and organized.”

Viergela C.

Easy access

“As an RBT having a server accurately save the data tracked is highly important however CentralReach would randomly (likely due to using the website only) log me out and erase the data I had collected up until that point because if I did not press the save button after every data point collected.”

Kimberly B.

RBT

“CentralReach is great to have everything in one place, such as data collection, onboarding paperwork, timesheets, billing, claims, invoicing, trainings, etc. Haven't been able to find another platform that has all of this.”

Maria C.

Owner

Pros

“The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality.”

Deborah W.

Clinical Director

“Zoobook support is always prompt and effective. Whenever we have issues they respond extremely fast and solve the problem quickly.”

Bobby A.

IT Manager

“The system is reliable, efficient, and tailored to the real-world needs of behavioral health providers.”

Deborah W.

Clinical Director

Cons

“The system can sometimes be slow, glitchy, or log users out unexpectedly.”

Viergela C.

Easy access

“Reporting and tracking in the Learning platform is weak, Making it hard to follow progress on the learning side.”

Carole M.

Operation Manager

“After many years of making it work, with tons of service disruptions because the software was down for sometimes days at a time, and not trusting that the high additional monthly costs would make it that much better for us, we decided to switch to a different platform, only to be told that they had automatically renewed our annual policy a full month before it was due for renewal, insisting that our contract had been on auto-renewal for years even though they manually renewed with us every year prior.”

Shannon P.

Practice Manager

Cons

“Initially Zoobook couldn’t accommodate for an unusual authorization requirement we have with our primary funder.”

Bobby A.

IT Manager

“Sometimes it seems like the customer support lacks training.”

Andres A.

Owner Office Manager

“Because I haven't worked in the system in great amount of time I can't state any negative issues at this time.”

Laverne S.

Billing Supervisor