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CharmHealth vs Jane Comparison (2026)
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Good recommendations?
CharmHealth
4.2
(153)5
85
4
40
3
12
2
6
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Jane
4.8
(537)5
455
4
64
3
11
2
4
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.
Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
153
5
4
3
2
1
85
40
12
6
10
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app4.8
537
5
4
3
2
1
455
64
11
4
3
- Value for money
- Ease of use
- Features
- Customer support
90%
would recommend this appPros
“Able to customize the appointment note, store documents to send to patients.”
Tracy S.
Family Nurse Practitioner
“The invoices tab in the billing page should allow more space for billing-related notes for each patient.”
AS
Addie S.
Office Manager
“It has many different features that help to automate many tedious tasks and help take the burden off of smaller clinics/teams.”
MF
Matilda F.
Office Manager
Pros
“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”
DK
Danyelle K.
CEO
“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”
MO
Mary O.
Chiropractor
“The interface is simple, clean, and well organized, so I was able to start booking patients, managing appointments, and checking schedules without much training.”
Manpreet K.
Physiotherapist
Cons
“They took my money and for 3 months for a migration, then proceeded to ignore me and then eventually told me it’s not their problem that the work hasn’t gotten done.”
Dr. R.
DR
“Ignoring requests, not emailing or calling back when I was told they would and still no appropriate response to the 3 months of disrupted service.”
Tracy S.
Family Nurse Practitioner
“This problem can cause problem in big clinics when there is a rush time.”
YP
Yatra P.
Student Nurse RPN
Cons
“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”
NT
Neil T.
Co owner massage therapist
“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”
RH
Ramona H.
Clinic coordinator
“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”
Madison B.
Founder, LMT, CPT
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review2 days ago
Key features
- Total features180
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Admissions Management
- Alerts/Notifications
- Analytics
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Cancellation Tracking
- Care Plan Management
- Care Summaries
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Class Scheduling
- Client Management
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Consent Forms
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Decision Support
- Diagnostic Imaging
- Diagnostic Reports
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Faxes
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- For Cardiologists
- For Chiropractors
- For Dermatologists
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Obstetrics & Gynecology
- For Occupational Therapists
- For Orthopedics
- For Pain Management
- For Physical Therapy
- For Plastic Surgery Practices
- For Podiatrists
- For Primary Care
- For Speech Therapists
- For Urgent Care
- For Urologists
- Forms Management
- Formulary Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- Growth Charts
- HIPAA Compliant
- Hardware Integration
- Healthcare Compliance
- Historical Reporting
- ICD-10 Compliance
- Image Management
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Person Payments
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Lab Results
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Monitoring Device Integration
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Refills
- Online Scheduling
- Onsite Registration
- Order Entry
- Outcome Assessment Tools
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Reports
- Progress Tracking
- Queue Management
- Ratings/Reviews
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Management
- Revenue Management
- Role-Based Permissions
- Room Scheduling
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Templates
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Meetings
- Virtual Waiting Room
- Wait List Management
- Website Integration
- Workflow Management
- kiosk
- Total features151
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Admissions Management
- Alerts/Notifications
- Analytics
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Cancellation Tracking
- Care Plan Management
- Care Summaries
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Class Scheduling
- Client Management
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Consent Forms
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Decision Support
- Diagnostic Imaging
- Diagnostic Reports
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Faxes
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- For Cardiologists
- For Chiropractors
- For Dermatologists
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Obstetrics & Gynecology
- For Occupational Therapists
- For Orthopedics
- For Pain Management
- For Physical Therapy
- For Plastic Surgery Practices
- For Podiatrists
- For Primary Care
- For Speech Therapists
- For Urgent Care
- For Urologists
- Forms Management
- Formulary Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- Growth Charts
- HIPAA Compliant
- Hardware Integration
- Healthcare Compliance
- Historical Reporting
- ICD-10 Compliance
- Image Management
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Person Payments
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Lab Results
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Monitoring Device Integration
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Refills
- Online Scheduling
- Onsite Registration
- Order Entry
- Outcome Assessment Tools
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Reports
- Progress Tracking
- Queue Management
- Ratings/Reviews
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Management
- Revenue Management
- Role-Based Permissions
- Room Scheduling
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Templates
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Meetings
- Virtual Waiting Room
- Wait List Management
- Website Integration
- Workflow Management
- kiosk
Integrations
- Total integrations8
- Bench
- DeepScribe
- Documo
- Google Analytics 360
- Google Calendar
- Health Cloud
- MatrixCare Skilled Nursing Facility
- Microsoft Outlook
- Peeklogic Salesforce – Jira Connector
- QuickBooks Online Advanced
- Twilio
- Zoho CRM
- Zoom Workplace
- Total integrations5
- Bench
- DeepScribe
- Documo
- Google Analytics 360
- Google Calendar
- Health Cloud
- MatrixCare Skilled Nursing Facility
- Microsoft Outlook
- Peeklogic Salesforce – Jira Connector
- QuickBooks Online Advanced
- Twilio
- Zoho CRM
- Zoom Workplace
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