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All-in-one home health care platform with modular features
WellSky Personal Care Pricing, Features, Reviews and Alternatives
WellSky Personal Care product overview
What is WellSky Personal Care?
WellSky Personal Care (formerly known as ClearCare) is an all-in-one online software solution for supporting the operations of healthcare agencies providing private home-based care. The system spans every area of service demand across business growth, caregiver management, care delivery and operational optimization with a number of integrated features. These include intuitive shift scheduling capabilities, built-in telephony and two-way caregiver communications, marketing tools and more. Reach more referral sources with Customer Relationship Management (CRM) for tracking community contacts and activities, along with hospital re-admission rates and conditions. A caregiver marketplace aids the hiring process with a database of local community care staff, while HR support includes applicant tracking for capturing keen candidates via website signup and integrated employment screening for running the necessary background checks.
Key benefits of using WellSky Personal Care
Typical customers
Platforms supported
Support options
Training options
WellSky Personal Care features
Functionality
4.3
/5
248
Total features
14
2 categories
Most valued features by users
Functionality contenders
WellSky Personal Care users reviews
Overall Rating
4.5
/5
248
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.67/10
178
46
9
9
6
david e.
Overall rating contenders
Melanie U.
Verified reviewer
Individual & Family Services, 201-500 employees
Used daily for 2+ years
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There are too many features that I like about it. It's easy to use, easy to navigate through, easy to correct your mistakes. Positive changes are always being presented. I love the way it can keep track of time accruals to prevent overtime and the feature that helps find the perfect CAREGiver for open shifts.
If you have a new user or someone does not pay close attention when changing a shift, they may change every shift that was scheduled at the same time instead of just that specific shift.
Kelli T.
Health, Wellness and Fitness, 201-500 employees
Used daily for 2+ years
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I enjoy being able to have full access to my clients, caregivers, admin staff profiles in one place. Along with the billing and payroll. We are able to use multiple reports for any project and we can even generate our own personal reports and save them to use the next time.
I have not had any issues with this program.
andrea s.
Health, Wellness and Fitness, 51-200 employees
Used daily for 1-2 years
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Overall experience has been wonderful!
The best feature of this software is how easy it is to see what hours need to be filled. This allows us to be more proactive and rearrange schedules in a more timely manner. It is also important to see that employees have clocked in and out and are able to electronically check tasks. This helps with accountability and keeps us in compliance with state regulations.
The format for reporting could be better (when transferred to excel)
Mary M.
Public Safety, 10,001+ employees
Used daily for less than 6 months
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We left Generations to Clearcare, because the staffing and payroll side of Clearcare was appealing. In retrospect, we regret the move. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. If you care about tracking your Sales Reps and their sales successfully and getting real numbers, DON'T USE CLEARCARE! Reasons:...
The staffing/scheduling module is awesome, but most are.
TERRIBLE reporting (especially marketing), restrictive customization (practically none), and just terrible customer service (outside of one gentleman and a lady, who was our onboarder).
Brandon B.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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The ease of which changes and scheduling can be done within the software. New admin staff can easily learn it.
New feature requests often take years or go unanswered. I'd love to see a more functional ATS built into it.
WellSky Personal Care FAQs and common questions
Q. Who are the typical users of WellSky Personal Care?
WellSky Personal Care has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does WellSky Personal Care support?
WellSky Personal Care supports the following languages:
English
Q. Does WellSky Personal Care offer an API?
No, WellSky Personal Care does not have an API available.
Q. What other apps does WellSky Personal Care integrate with?
WellSky Personal Care integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does WellSky Personal Care offer?
WellSky Personal Care offers the following support options:
Email/Help Desk, Chat, Phone Support
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