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WellSky Personal Care Logo

WellSky Personal Care

4.4
(260)

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All-in-one home health care platform with modular features

(8)

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WellSky Personal Care Pricing, Features, Reviews and Alternatives

WellSky Personal Care FAQs

Q. What type of pricing plans does WellSky Personal Care offer?

WellSky Personal Care has the following pricing plans:
Starting from: $12.00

These products have better value for money


Q. Who are the typical users of WellSky Personal Care?

WellSky Personal Care has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does WellSky Personal Care support?

WellSky Personal Care supports the following languages:
English


Q. Does WellSky Personal Care offer an API?

No, WellSky Personal Care does not have an API available.


Q. What other apps does WellSky Personal Care integrate with?

WellSky Personal Care integrates with the following applications:
QuickBooks Online Advanced


Q. What level of support does WellSky Personal Care offer?

WellSky Personal Care offers the following support options:
Email/Help Desk, Chat, Phone Support

WellSky Personal Care product overview

Price starts from

12

What is WellSky Personal Care?

WellSky Personal Care (formerly known as ClearCare) is an all-in-one online software solution for supporting the operations of healthcare agencies providing private home-based care. The system spans every area of service demand across business growth, caregiver management, care delivery and operational optimization with a number of integrated features. These include intuitive shift scheduling capabilities, built-in telephony and two-way caregiver communications, marketing tools and more. Reach more referral sources with Customer Relationship Management (CRM) for tracking community contacts and activities, along with hospital re-admission rates and conditions. A caregiver marketplace aids the hiring process with a database of local community care staff, while HR support includes applicant tracking for capturing keen candidates via website signup and integrated employment screening for running the necessary background checks.

Key benefits of using WellSky Personal Care

  • WellSky Personal Care promises a complete, modular solution providing web-based features for managing business and caregiving service deployment for home healthcare agencies of all sizes.


  • Grow agency business with CRM support for centralizing community contacts and tracking referral sources or hospital readmissions, while accessing rich marketing tools for converting online leads.


  • Manage staffing more efficiently with the caregiver marketplace for sourcing suitable local candidates, leveraging applicant tracking tools to streamline the hiring process and conduct background screening.


  • Care delivery is assisted with an online caregiver portal for remote access to core shift support tools, while safety management tracks injury claims and integrated smart telephony logs visits or voice notes.


  • Operational modules include billing, invoicing and payroll compatible with Quickbooks, plus overtime tracking, ACA compliance tools and over 30 report types with dashboard-based visualizations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    Webinars
    In Person
    Documentation

    Not sure about WellSky Personal Care? Compare it with a popular alternative

    Starting from

    12

    Free plan
    Free trial
    Pricing range

    Starting from

    200

    Per month

    Other

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
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    WellSky Personal Care pricing information

    Value for money

    4.0

    /5

    260

    Starting from

    12

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    WellSky Personal Care features

    Functionality

    4.3

    /5

    260

    Total features

    14

    2 categories

    Most valued features by users

    Patient Records Management
    Scheduling
    Billing & Invoicing
    Charting
    Care Plan Management
    Caregiver Scheduling
    Client Management
    Electronic Signature

    WellSky Personal Care users reviews

    Overall Rating

    4.4

    /5

    260

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.65/10
    Rating distribution

    5

    4

    3

    2

    1

    185

    45

    12

    9

    9

    Pros
    Navigation is super easy as you move around the site. The ability to integrate home care and care management in one system is so valuable.
    We have been using Clear Care On line for about 4 years now. We love the ease of use and benefits.
    Great customer service that is there all the time and helps quickly resolve issues. Top of the line technology.
    Cons
    Reporting for marekting is terrible - this is NO CRM, it is a glorified scheduling program.
    Costumer service is very bad , you have to send emails in order to communicate with them.
    Very little in the vein of negativity to say about this software.

    Overall rating contenders

    SV
    AvatarImg

    Susan V.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Excellent experience great value for the money, innovative service

    Reviewed 8 years ago

    My experiences using Clear Care have been fantastic. The reasons that we chose ClearCare above the other competitors was that ClearCare gave us a better value for our money. Rather than paying for services we wont be using we are just charged per the clients that we have. That way we can add and delete clients when needed. We also liked the initial presentation and how easy and informative the onboard...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    LS
    AvatarImg

    Linda S.

    Public Safety,

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We have been using ClearCare for about 2.5 years

    Reviewed 8 years ago
    Pros

    The best part of using ClearCare is how user-friendly and intuitive it is. Also, I love that you set up the schedule once for a client and don't have to keep "building" schedules each week. I love the messaging feature where you can send a message to a caregiver via either text or email or both and that message and their reply gets automatically stored in their electronic file in ClearCare. It's...

    Cons

    There are a few excellent reports that I would prefer you could change the date range for. For example, instead of just the the lifetime revenue of referral partners, it would be nice to look at the last month, or the last year. Also for the KPI board, it would be nice to see the numbers for a set period of time instead of weekly numbers. And it would be nice to have the option to count unconfirmed shifts as scheduled hours so I can see the total number of scheduled hours per week without having to manually add the unconfirmed shifts.

    MM
    AvatarImg

    Mary M.

    Public Safety, 10,001+ employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Large California Agency - WE DO NOT recommend ClearCare - Terrible Reporting/No Valuable Revenue Tracking for Multiple Reps

    Reviewed 7 years ago

    We left Generations to Clearcare, because the staffing and payroll side of Clearcare was appealing. In retrospect, we regret the move. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. If you care about tracking your Sales Reps and their sales successfully and getting real numbers, DON'T USE CLEARCARE! Reasons:...

    Pros

    The staffing/scheduling module is awesome, but most are.

    Cons

    TERRIBLE reporting (especially marketing), restrictive customization (practically none), and just terrible customer service (outside of one gentleman and a lady, who was our onboarder).

    JC
    AvatarImg

    Jeanette C.

    Public Safety,

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love my ClearCare online management system!

    Reviewed 9 years ago
    Pros

    As a start-up, small business, the low cost per client allowed me the ability to utilize a "state-of-the-art", very well-designed software solution to manage my home care agency and compete with top franchised competitors. I knew what I was looking for to work "smarter, not harder" when I began my own home care agency, and ClearCare had everything I was looking for and more! I was looking for a management...

    Cons

    1) As of now, there is no way to decipher between a husband and wife for assessments and care plans when they are being billed as one client in one household. 2) There is no way to schedule an "every other week" shift for co-caregivers. This must be entered manually.

    PN
    AvatarImg

    Phil N.

    Hospital & Health Care, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One of the Best things that has happened to my agency!

    Reviewed 7 years ago

    After using two different systems we switched to ClearCare in the Spring of 2014. The difference in ease of use, total functionality, and intuitiveness was what sold us and what has continued to "sell" us on why we use ClearCare. The Wow moment came when we lost two internal staff members within the first year if using ClearCare and ultimately could sustain the loss without replacing those positions...

    Pros

    Ease of use and functionality

    Cons

    n/a

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