ClientTrack - 2026 Pricing, Features, Reviews & Alternatives

ClientTrack maximizes your efficiency, improves client experience, reduces costs, and improves outcomes. With time and money freed, you can reinvest your time and resources more effectively.

Our case management approach combines practitioner expertise, experience, and technological innovation. ClientTrack case management includes a client intake and assessment stage that includes data deduplication measures, logic-driven workflows for capturing needed metrics for reporting, and supports a no-wrong-door coordinated entry approach. Our eligibility engine and comprehensive care plan make it easier to navigate the steps of determining every client’s eligibility for needed services and following up on whether they received them with our closed-loop referral process.

ClientTrack helps you save time, unburdens you from tedious and repetitive tasks so you can focus on outcomes for the people you serve, and allows you to add value to your case management platform over time.

Some of ClientTrack’s key features include:

- Compliance Simplified. Our team includes recognized leaders and experts, and our ClientTrack platform is purpose-built for compliance.

- Powerful Ad Hoc Reporting. Our reporting tools include common prebuilt reports as well as in-app tools to generate custom reports on the fly.

- Integration and Migration. ClientTrack REST API brings real-time data integration, with data deduplication, quality checking, and HUD CSV file import/export.

- Logic Driven Workflow. Let our responsive workflows do the heavy lifting for you, capturing the data you need and populating the forms with the correct fields based on the data you input.

- Single Sign-On (SSO). SSO lets you reduce the number of passwords and sign-ins necessary for agencies that use multiple applications.

- 508 Compliance. Eccovia is committed to providing an accessible platform; ClientTrack is fully 508 compliant.

- Security. Hosted in Microsoft Azure, ClientTrack is protected with state-of-the-art security. ClientTrack’s application data is also protected with 256-bit SSL and TSL 1.2 encryption in transit and at rest.

- Designer Toolset. ClientTrack puts you in the driver’s seat with the in-app Designer Toolset, which gives you the power to add functionality and features without costly custom code or change orders. Advanced users can add new forms, fields, workflows, reports, and even dive down to the level of domains and tables. ClientTrack allows you to add new value to your organization without adding new cost.

- Reporting and Analytics. Save time and stress with compliant push-button reporting and ad hoc query tools that let you build custom reports on the fly—no special technical knowledge required.