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Dentrix vs Practice-Web Comparison (2026)

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Dentrix

Practice-Web

Overview

Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care and grow any practice.

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. It's a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

378

202

126

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.9

115

108

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Dentrix is user-friendly, keeps patient information organized, and makes scheduling, billing, insurance, and treatment planning more efficient.”

Kayla H.

Dental Assistant and Front Office

“As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.”

Robin W.

Executive Marketing Assistant

“I appreciated that when adding family members, the last name auto-populated, and I loved that multiple windows could remain open at the same time without constantly redirecting me.”

Gwen O.

Specialty Team Manager

Pros

“Clinical features: user friendly, has all the components needed to document clinical settings, easy to navigate between modules”

Tony C.

Dentist Prosthodontist

“Great improvements and it makes you want to work when logging in and seeing all the program has to offer.”

Leslie L.

office manager

“need treatment plan to be easier instead of going from chart to tx plan tab and Pr-authorization need to have option to attached approved or denied EOB.”

Rudolph G.

Billing Manager

Cons

“Transferring X-rays was hard and time-consuming, which could slow down the workflow.”

Gwen O.

Specialty Team Manager

“So many things that I can say that I like lease about Dentrix the ledger and reporting we’re not my favorite in particular with the reporting it’s just not user-friendly they take forever to load, and the ledger itself is just not user-friendly because you do not allocate payments to any procedures, so you really don’t know what the money was for unless you make a note within the payment, which is kind of cumbersome”

Angelika O.

Assistant office manager

“Though I love that I can create note templates, it can be frustrating that you cannot go back when filling out a note template (when using the pop-up questions); sometimes as a busy provider, we forget to check a box or fill out something and having to manually enter it after the fact is annoying.”

Alcy S.

Dental Hygienist

Cons

“SOME EXTRA FEATURES ARE LACKING COMPARED TO THE OTHER SOFTWARES”

YoungSeong K.

DENTIST

“As with any other program, sometimes it crashes, and opening a second app like DENTIMAX or OWANDY takes more than 3 clicks.”

Ella A.

Billing Department

“I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.”

David C.

Dentist