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ECP vs MatrixCare Skilled Nursing Facility Comparison (2026)

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Good recommendations?

ECP logo

ECP

MatrixCare Skilled Nursing Facility logo

MatrixCare Skilled Nursing Facility

Overview

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

MatrixCare’s Skilled Nursing EHR software gives providers vital information to proactively deliver the care residents need and help improve outcomes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

179

5

4

3

2

1

125

47

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.3

47

5

4

3

2

1

24

18

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

“The platform makes it easy for staff to document resident care, complete charting, and add progress notes efficiently, which helps support both compliance and continuity of care for our residents.”
KC

Kara C.

Divisional Director of Care

“Through aligned goals and integrated workflows, ECP enables enhanced care coordination, and real-time visibility into clinical performance—supporting both operational excellence and improved resident outcomes.”
Verified reviewer profile picture

Charlene P.

Vice Presidnet of Resident Care

“Customer support, ability to customize service plans to RAT, ability to enter in late entries, dashboard information with ability to drill down, easy to use”
HZ

Heather Z.

Owner

Pros

“Easy to use and navigate; quickly allows me to navigate from building to building.”
MS

Michelle S.

Director of Quality Assurance

“Can customize many of the forms if you choose without difficulty.”
TT

Teri T.

Exec. Dir. Quality & Compliance

“We deal with if through an interface with our LTC Pharmacy software.”
CW

Craig W.

Pharmacist

Cons

“Rigid programming that prevents what feels like simple adjustments - attaching a note to the email when sending the service plan out, being able to bold items in the tasks for staff to see important things”
HZ

Heather Z.

Owner

“There are too many fields that need to be completed but don't tell you what form they are for until you pull up each form individually and then update the forms from that place”
TG

Teresa G.

Sales Director

“There's a glitch that happens at times that causes the inventory to be off.”
ME

Megan E.

Operations Manager

Cons

“Security templates are too rigid especially for smaller facilities where staff overlap in functions.”
EH

Elizabeth H.

Administrator

“It is difficult to go back and set-up new forms or change forms. ”
CR

Chris R.

Administrator

“We often have interface issues with the VPN not working.”
CW

Craig W.

Pharmacist

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Marketing
  • Employee Management
  • Event/Activities Planning
  • Financial Management
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Nursing Homes
  • Forecasting
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • MDS Review
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medical Management
  • Medication Database
  • Medication History
  • Medication Management
  • Monitoring
  • Nursing Forms Tracking
  • Opportunity Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Point of Care System
  • Real-Time Updates
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Spend Management
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Work Order Management
  • Workflow Management
  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Marketing
  • Employee Management
  • Event/Activities Planning
  • Financial Management
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Nursing Homes
  • Forecasting
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • MDS Review
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medical Management
  • Medication Database
  • Medication History
  • Medication Management
  • Monitoring
  • Nursing Forms Tracking
  • Opportunity Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Point of Care System
  • Real-Time Updates
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Spend Management
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations38
  • Aline
  • Amazon QuickSight
  • Attendance on Demand
  • Axys
  • BestRx
  • Carefeed
  • Conduit
  • Datascan Pharmacy Software
  • Domo
  • FrameworkLTC
  • HubSpot CRM
  • IPS
  • Inspire
  • Liberty
  • Looker
  • Metric
  • Microsoft 365
  • Microsoft Outlook
  • OnShift
  • PioneerRx
  • PrimeRx
  • Prophix One
  • QuickBooks Online
  • Rainforest QA
  • RealPage
  • Relias
  • SNF Metrics
  • SRS Pharmacy Systems
  • Sage Intacct
  • Salesforce Platform
  • Savant
  • Simcenter Inspire
  • Tableau
  • Telnyx Suite
  • Tenera
  • Vena
  • Welcome
  • WelcomeHome
  • eMenuCHOICE
  • Total integrations8
  • Aline
  • Amazon QuickSight
  • Attendance on Demand
  • Axys
  • BestRx
  • Carefeed
  • Conduit
  • Datascan Pharmacy Software
  • Domo
  • FrameworkLTC
  • HubSpot CRM
  • IPS
  • Inspire
  • Liberty
  • Looker
  • Metric
  • Microsoft 365
  • Microsoft Outlook
  • OnShift
  • PioneerRx
  • PrimeRx
  • Prophix One
  • QuickBooks Online
  • Rainforest QA
  • RealPage
  • Relias
  • SNF Metrics
  • SRS Pharmacy Systems
  • Sage Intacct
  • Salesforce Platform
  • Savant
  • Simcenter Inspire
  • Tableau
  • Telnyx Suite
  • Tenera
  • Vena
  • Welcome
  • WelcomeHome
  • eMenuCHOICE