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ECP vs Therap Comparison (2026)

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PointClickCare EHR for Senior Living

4.7

Eldermark

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Good recommendations?

ECP

Therap

Overview

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

Therap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, reporting, EVV and billing.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

179

125

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.7

107

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“The platform makes it easy for staff to document resident care, complete charting, and add progress notes efficiently, which helps support both compliance and continuity of care for our residents.”

Kara C.

Divisional Director of Care

“Through aligned goals and integrated workflows, ECP enables enhanced care coordination, and real-time visibility into clinical performance—supporting both operational excellence and improved resident outcomes.”

Charlene P.

Vice Presidnet of Resident Care

“Customer support, ability to customize service plans to RAT, ability to enter in late entries, dashboard information with ability to drill down, easy to use”

Heather Z.

Owner

Pros

“One area that could be improved in the training is the use of Therap simulations when teaching the different topics and procedures. Although the instructor explained the topics and provided information about the required processes, there was limited hands-on demonstration or simulation within the Therap system.”

Mohammed G.

Area Director

“I understand the importance of maintaining accurate and consistent documentation, particularly because information entered into Therap may be used for service verification, billing, compliance, quality assurance, and program monitoring purposes.”

Mohammed G.

Area Director

“I am comfortable navigating the system and utilizing its different modules to complete required documentation, review individual information, and perform routine administrative and program-related responsibilities.”

Mohammed G.

Area Director

Cons

“Rigid programming that prevents what feels like simple adjustments - attaching a note to the email when sending the service plan out, being able to bold items in the tasks for staff to see important things”

Heather Z.

Owner

“There are too many fields that need to be completed but don't tell you what form they are for until you pull up each form individually and then update the forms from that place”

Teresa G.

Sales Director

“There's a glitch that happens at times that causes the inventory to be off.”

Megan E.

Operations Manager

Cons

“I feel training videos are not as easy for some staff to figure out things and haven’t seen a walk thru of all the modules we can use in bundle.”

Hannah Q.

Director of IDD