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EpicCare vs eClinicalWorks Comparison

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Overview

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

449

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

366

5

4

3

2

1

214

106

27

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

3.3

365

5

4

3

2

1

101

95

60

46

63

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Pros

The ability to choose and make templates is great, the auto populate features are helpful as well and copying and pasting into and out of charts is easy enough and saves time.
I would like to give Renzi Russell and especially Tara Carney much of the recognition they deserve for providing excellent customer service and a fantastic knowledge of their positions.
Overall experience is great this program is excellent for patent care and client dr relations.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.

Cons

This review is true and result of the pain Eclinical causing our office after 2 months. Horrible, Horrible Horrible Custemor service and you can never talk to any supervisor.
If you hate your very existence on this earth then definitely use eCW for your EMR. I would rather be in prison.
It makes the overall patients experience confusing and horrible from the glitchy portal to the wrong reminders. There are so many things wrong with this product.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features35
  • Accounts Receivable
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Decision Support
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Monitoring
  • Insurance Eligibility Verification
  • Inventory Management
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Remote Treatment Planning
  • SOAP notes
  • Self Service Portal
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • Total features44
  • Accounts Receivable
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Decision Support
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Monitoring
  • Insurance Eligibility Verification
  • Inventory Management
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Remote Treatment Planning
  • SOAP notes
  • Self Service Portal
  • Video Conferencing
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations11
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations30
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8