Power Diary Pricing, Features, Reviews & Comparison of Alternatives

Power Diary

Practice management software for health professionals

4.62/5 (117 reviews)

Power Diary overview

Power Diary is an online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, and more. Power Diary also supports integration with Stripe, Mailchimp, Xero, and Google Calendar.

Power Diary is suitable for clinics of any size, from sole practitioners to large, multi-location practices. Typical users include physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counsellors, etc.

Power Diary offers a universal calendar and one-click appointment management, giving practitioners quick and central access to all of their appointments. Automated SMS and email appointment reminders help reduce client cancellations and no-shows. Other calendar features include recurring roster patterns, custom online availability, custom grouping, color coding, quick toggle, and more.

Power Diary’s client CRM allows users to access and manage basic client details and contact information from a single location. The CRM also stores client insurance details and keeps a record of all of their past and future appointments, as well as their attendance history. The platform’s client portal enables clients to book appointments online anytime. To ensure full control over the booking process, Power Diary allows users to set up their appointment rules and cancellation policy.
www.powerdiary.com

Pricing

Starting from
€4/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe

Supported languages

English
Power Diary screenshot: Power Diary automated SMS and email appointment reminders screenshotPower Diary screenshot: Power Diary payments and invoices screenshotPower Diary screenshot: Power Diary one click appointment management screenshotPower Diary screenshot: Power Diary customizable treatment notes screenshotPower Diary screenshot: Power Diary client reports screenshot

Power Diary reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.5
  4.7
Simone Hrncir

Review

Used daily for 6-12 months
Reviewed 2019-08-14
Review Source: Capterra

Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Pros
- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy

Cons
- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Fran Nicholson

Easy to use, great functionality, responsive team

Used daily for less than 6 months
Reviewed 2019-08-13
Review Source: Capterra

We moved from Front Desk PM to Power Diary after 12 years. We were naturally anxious about how the information would be migrated to the new system, and whether the system would be able to handle the frequent, high intensity use our multi-practitioner, multi-disciplinary team demands. We have 42 users, and 29 practitioners so we needed a system that was responsive, adaptable and customisable and easy to use. Power Diary has been all these things in the two weeks we have used it, and anything we couldn't use the team were an email (and a phonecall) away, fixing issues for us, helping us navigate and making our lives easier.

Pros
The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further.

Cons
Would love to drill down a bit more on the toggle restrictions but will be passing that suggestion on.

Response from Power Diary


Hi Fran,
So glad to hear that your transition from Front Desk to Power Diary has been positive! We're importing data from all kinds of systems but it's often a point of concern for those making the change. And yes, please do pass on your ideas for further improvements - our development team is making updates all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sue Kira N.D

Does it all

Used daily for 2+ years
Reviewed 2019-05-28
Review Source: Capterra

Like how I wrote in the pros, I just love that Power diary does everything I need to run a business and there's scope for even more than what I need should my business grow and use more staff etc. I have often read about other practitioners frustrations about their (different) software program but I never have these same issues so power diary must have got all these things sorted. Plus the staff get back to you quick should you need help finding out how to do something. Talking of staff, they were amazing at helping me transfer all my old file details across when I first set up in Power Diary, otherwise it would have been a huge mission, especially putting all my stock into the system.

Pros
I Love the ability to integrate all aspects of running a naturopathic business from the diary, email confirmations, text messages that remind the client, invoicing, connecting with xero accounting, allowing my accountant access to the stuff she needs but nothing else, total lockdown of clients session info once saved, or save in draft mode if additional info needed to be added after an email, all details in the one place including any correspondence I have with client, ability to send birthday messages and newsletters in bulk, stock inventory and can even take payments. Really, the list goes on...

Cons
I think the only things I don't like is that you need to use quite a few clicks to get to different places rather than hover with mouse and get an instant dropdown box, but then even my bank is like that and I'm a bit fussy with easy tech stuff. Really, it's not an issue and has been getting better over the years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vanessa Mills

Very happy with PowerDiary

Used daily for 2+ years
Reviewed 2019-07-16
Review Source: Capterra

It had made it far easier for me to manage my practice in an integrated fashion. I’m essentially using just one to to book appointments, invoice clients, send reminders, keep notes, send letters, manage finances etc. It takes a while to have everything running from PowerDiary but it’s worth putting in the time.

Pros
The thing I really like about PowerDiary is that even with only a single diary, there are no limits on the number of users. Importantly, it is also very user friendly. There are multiple admin staff where I practice and it doesn’t take long for new users to get comfortable with the key features.

Cons
I think the main limitation is the lack of internal messaging. I would appreciate admin being able to send me a message that appears in the program for a different user.

Response from Power Diary


Thanks for your review Vanessa! We agree that it's important that all your admin staff can access and use Power Diary without any extra charges! We'll add the internal messaging to our list of suggestions for future improvements :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Natalie waghorn

Power Diary helps me save time

Used daily for 1-2 years
Reviewed 2019-08-29
Review Source: Capterra

I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.

Pros
Tailored client note functions, easy accounting with feeds to Xero, and a willingness to look at adaptations to suit the needs of my business. Also, support by Australian's which is thorough, quick and friendly. Client Portal

Cons
Still a few aspects of the note forms requiring changes to make extra helpful notes for my clinic.

Response from Power Diary


Thanks for the great review!
- Damien

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Power Diary pricing

Starting from
€4/month
Pricing options
Free trial
Subscription
View Pricing Plans

Just me: €4/week for 1 calendar
Light: €6/week for 2-3 calendars
Medium: €9/week for 4-9 calendars
Large: €12/week for 10-20 calendars
Plus: €17/week for 30 calendars

Power Diary features

Appointment Management
Automated Scheduling
Automatic Reminders
Billing & Invoicing
Calendar Management
Claims Management
Customizable Reporting
Customizable Templates
HIPAA Compliance
Records Management
Reporting & Statistics
Self Service Portal

Activity Dashboard (114 other apps)
Automatic Notifications (88 other apps)
Charting (102 other apps)
Client Portal (98 other apps)
Compliance Management (85 other apps)
Document Management (71 other apps)
Document Storage (74 other apps)
Workflow Management (94 other apps)

Additional information for Power Diary

Key features of Power Diary

  • Access Controls/Permissions
  • Activity Monitoring
  • Appointment Reminders
  • Appointment Scheduling
  • Assessments
  • Calendar Sync
  • Care Plan Management
  • Client CRM
  • Client Database
  • Compliance Tracking
  • Drag & Drop
  • EHR Certified
  • EMR / EHR
  • Exercise Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Management
  • Medical Billing
  • Multi-Office
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Outcome Assessments
  • Patient Account Management
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Recurring Appointments
  • Room Booking Management
  • Single Provider Practice
  • Staff Scheduling
  • Treatment Plans
  • Waitlist
View All Features