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Power Diary

4.6
(159)

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Practice management software for health professionals

(14)

Power Diary Pricing, Features, Reviews and Alternatives

Power Diary FAQs

Q. What type of pricing plans does Power Diary offer?

Power Diary has the following pricing plans:
Starting from: $21.67/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Power Diary?

Power Diary has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does Power Diary support?

Power Diary supports the following languages:
English

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Q. Does Power Diary offer an API?

No, Power Diary does not have an API available.

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Q. What other apps does Power Diary integrate with?

Power Diary integrates with the following applications:
Stripe, Google Calendar, Mailchimp, Xero

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Q. What level of support does Power Diary offer?

Power Diary offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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Power Diary product overview

Price starts from

21.67

/user

Per month

What is Power Diary?

Power Diary is online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, Telehealth, an in-platform practice operations manual, and more. Power Diary also supports integration with Stripe, Mailchimp, Xero, and Google Calendar.

Key benefits of using Power Diary

+ Calendar & Appointment Management: Completely manage your clients appointments and your schedule in one easy to navigate location.
+ SMS & Email Messages (with automated appointment reminders): Our smart appointment reminders will reduce your no-shows to almost nothing. Set up to 3 reminders using a combination of text and emails to suit your needs. You can also communicate directly with clients using the 2-way SMS chat system. Use the communication method your clients prefer to make everything flow seamlessly.
+ Client Records Management: Store all the information you need in one secure place within your clinic management software. Whether you need to look at client referrals, invoices, treatment notes, or appointments, it’s all linked together and easily accessible with Power Diary.
+ Clinical Notes: Power Diary gives you 100’s of treatment note templates, covering most healthcare professions. Use these as a starting point, and then create your own with text boxes, multiple-choice options, tick boxes, and images for annotation. With the right templates in place, note-taking becomes super-quick, enabling you to save hours in admin time every week.
+ Online Bookings & Payments: Clients love being able to make appointments after-hours and without picking up a phone. With Power Diary, you can easily add a “Book Now” button to your website, using the rules you set for their bookings. Enjoy seeing new appointments made without you being in the office, or even near your email.
+ Integrated Invoices & Payments: Configure your invoices and receipts, enjoy secure payment processing, and eliminate the headache of outstanding account management. Never miss invoicing a client again!
+ Integrated Telehealth: Secure technology that makes Telehealth easy for you and your clients. If you and your clients can’t be in the same place, you can now use Telehealth to provide your services anywhere.
+ In-Platform Practice Operations Manual: This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
+ Best-in-Class Customer Service: Our international customer service team is available and ready to answer any questions and issues that you may have. Book a live call, visit our extensive how-to video library or view our searchable help center.
+ Integrates with Tyro, Xero, Google Calendar, MailChimp, and Stripe
+ Works on any device
+ 12 Month Money-Back Guarantee!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

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Power Diary pricing information

Value for money

4.4

/5

159

Starting from

21.67

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Power Diary features

Functionality

4.4

/5

159

Total features

144

17 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Activity Dashboard
Reminders
Alerts/Notifications
Scheduling
Appointment Management
Patient Records Management

Functionality contenders

Power Diary users reviews

Overall Rating

4.6

/5

159

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

105

48

4

1

1

Pros
Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes.
Allows me to keep excellent records that can be printed out at any time and can be accessed remotely by me. Easy to use and constantly being updated in positive ways - highly recommend.
I am very happy with the performance and customer service of PD. Yes it is a monthly investment but it’s worth the ease and help it brings to my company.
Cons
It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.
Can get a bit pricey when more than 8 calendars used. Also, when all diaries are displayed, it is very difficult to view each.
Also, the online booking functionality is quite limited.

Overall rating contenders

SK
AvatarImg

Sue K.

Alternative Medicine, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does it all

Reviewed 4 years ago

Like how I wrote in the pros, I just love that Power diary does everything I need to run a business and there's scope for even more than what I need should my business grow and use more staff etc. I have often read about other practitioners frustrations about their (different) software program but I never have these same issues so power diary must have got all these things sorted. Plus the staff get back to you quick should you need help finding out how to do something. Talking of staff, they were amazing at helping me transfer all my old file details across when I first set up in Power Diary, otherwise it would have been a huge mission, especially putting all my stock into the system.

Pros

I Love the ability to integrate all aspects of running a naturopathic business from the diary, email confirmations, text messages that remind the client, invoicing, connecting with xero accounting, allowing my accountant access to the stuff she needs but nothing else, total lockdown of clients session info once saved, or save in draft mode if additional info needed to be added after an email, all details in the one place including any correspondence I have with client, ability to send birthday messages and newsletters in bulk, stock inventory and can even take payments. Really, the list goes on...

Cons

I think the only things I don't like is that you need to use quite a few clicks to get to different places rather than hover with mouse and get an instant dropdown box, but then even my bank is like that and I'm a bit fussy with easy tech stuff. Really, it's not an issue and has been getting better over the years.

RC
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Rhonda C.

Alternative Medicine, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Powerdiary user

Reviewed 4 years ago

Convenience of online access to Powerdiary for practitioners and online booking for patients is huge for us. Communication with the team is easy and quick responses are the rule. Great value.

Pros

Convenience, communication, ease of use (with a couple of qualifiers)

Cons

Clunky re-appointment system, online booking system could look more attractive to users/patients

MW
AvatarImg

Mohammed W.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Potentially good product, with some flaws and terrible support.

Reviewed 3 years ago

So far - poor, not only is the support not great, the client onboarding features are limited i.e. i wanted to collect address dob, etc, but the process to do this is very long winded.

Pros

The Telehealth feature - otherwise all other features are similar to other booking apps we have used previously.

Cons

The support, they are very keen to send you articles that only solve part of the issue rather than try to understand and trouble shoot with you. I am an active user who recently asked why my calendar didn't sync to google -i am now on email exchange number 17 and still no resolution - no way to run a business.

FN
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Fran N.

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, great functionality, responsive team

Reviewed 4 years ago

We moved from Front Desk PM to Power Diary after 12 years. We were naturally anxious about how the information would be migrated to the new system, and whether the system would be able to handle the frequent, high intensity use our multi-practitioner, multi-disciplinary team demands. We have 42 users, and 29 practitioners so we needed a system that was responsive, adaptable and customisable and easy to use. Power Diary has been all these things in the two weeks we have used it, and anything we couldn't use the team were an email (and a phonecall) away, fixing issues for us, helping us navigate and making our lives easier.

Pros

The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further.

Cons

Would love to drill down a bit more on the toggle restrictions but will be passing that suggestion on.

Vendor response

Hi Fran, So glad to hear that your transition from Front Desk to Power Diary has been positive! We're importing data from all kinds of systems but it's often a point of concern for those making the change. And yes, please do pass on your ideas for further improvements - our development team is making updates all the time.

EP
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Elizabeth P.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Private practice assistant

Reviewed 4 years ago

Staying up to date. For example, online booking people don't have to catch us in business hours, they can book anytime. Being able to take a payment within the software, in person or over the phone saves money from missed payments. No one carries cash anymore.

Pros

Powerdiary gives ease to my everyday business tasks, from storing my client statistical data, automatic client number generation, online booking and invoicing. It makes business run more smoothly as it is inituitive and the client information is quick at hand when needed. It is so easy to navigate, my staff have required minimal training to use it. Being able to see the little note on the current appointment diary, when the client's next appointment is scheduled or previous booking was, is very helpful and time saving. It allows you to jump straight to it with one click of the mouse.

Cons

The additional charge for sms reminders in today's tech environment is a little disappointing, as locally, unlimited sms are included in most data plans. However, if it for the moment this means keeping costs down and I can choose to use or not then it is only a minor concern.

Vendor response

Thanks for the great review Elizabeth! We'd love it if we could provide free SMS functionality as well, however sadly those unlimited SMS plans that come with mobile or data plans are not available for commercial use / sending via a platform. The telcos know there are only so many SMS you can send manually from your phone :)

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