App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Power Diary Logo

Write a review

Practice management software for health professionals

(19)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Power Diary Pricing, Features, Reviews and Alternatives

Power Diary product overview

Price starts from

19

Per month

Flat Rate

What is Power Diary?

Power Diary is online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, Telehealth, an in-platform practice operations manual, and more. Power Diary also supports integration with Stripe, Tyro AU, Mailchimp, Xero, Physitrack, Medicare/DVA AU, Outlook Mail, Outlook Calendar, Go Fax and Google Calendar.

Key benefits of using Power Diary

+ Calendar & Appointment Management: Completely manage your clients appointments and your schedule in one easy to navigate location.
+ SMS & Email Messages (with automated appointment reminders): Our smart appointment reminders will reduce your no-shows to almost nothing. Set up to 3 reminders using a combination of text and emails to suit your needs. You can also communicate directly with clients using the 2-way SMS chat system. Use the communication method your clients prefer to make everything flow seamlessly.
+ Client Records Management: Store all the information you need in one secure place within your clinic management software. Whether you need to look at client referrals, invoices, treatment notes, or appointments, it’s all linked together and easily accessible with Power Diary.
+ Clinical Notes: Power Diary gives you 100’s of treatment note templates, covering most healthcare professions. Use these as a starting point, and then create your own with text boxes, multiple-choice options, tick boxes, images for annotation and electronic signatures. With the right templates in place, note-taking becomes super-quick, enabling you to save hours in admin time every week.
+ Online Bookings & Payments: Clients love being able to make appointments after-hours and without picking up a phone. With Power Diary, you can easily add a “Book Now” button to your website, using the rules you set for their bookings. Enjoy seeing new appointments made without you being in the office, or even near your email.
+ Integrated Invoices & Payments: Configure your invoices and receipts, enjoy secure payment processing, and eliminate the headache of outstanding account management. Never miss invoicing a client again!
+ Integrated Telehealth: Secure technology that makes Telehealth easy for you and your clients. If you and your clients can’t be in the same place, you can now use Telehealth to provide your services anywhere.
+ In-Platform Practice Operations Manual: This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
+ Best-in-Class Customer Service: Our international customer service team is available and ready to answer any questions and issues that you may have. Book a live call, visit our extensive how-to video library or view our searchable help center.
+ Robust integrations, including Stripe, Tyro (AU), Mailchimp, Xero, Physitrack, Medicare/DVA AU, Gmail, Google Calendar, Outlook Mail, Outlook Calendar, GoFax.
+ Works on any device with access to the internet.
+ 12 Month Money-Back Guarantee!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Power Diary pricing information

Value for money

4.4

/5

191

Starting from

19

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Power Diary features

Functionality

4.4

/5

191

Total features

158

18 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Document Management

Functionality contenders

Power Diary users reviews

Overall Rating

4.6

/5

191

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

132

52

4

2

1

Pros
Power Diary is the complete package, a great practice management product with great customer support and affordable too.
Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes.
Allows me to keep excellent records that can be printed out at any time and can be accessed remotely by me. Easy to use and constantly being updated in positive ways - highly recommend.
Cons
It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.
Can get a bit pricey when more than 8 calendars used. Also, when all diaries are displayed, it is very difficult to view each.
Also, the online booking functionality is quite limited.

Overall rating contenders

KS
AvatarImg

Kellie S.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent appointment tracking system

Reviewed 5 years ago

No comparison between our old paper diary system and Power Diary! The ability to access from anywhere, see details of diary entries for multiple practitioners, and instant notification of updates to appointments are invaluable.

Pros

Power Diary is extremely easy to use, allowing for easy client scheduling and reminder contact via sms. Simple, intuitive interface that has many powerful features and can keep track of a wealth of information. Love the fact that I can check for changes to my schedule from my laptop, phone, and iPad. Invoicing and payment records are easily accessible and there are a number of useful summary reports that can be run. An invaluable tool for our clinic.

Cons

No real cons of note! Only issues have been when internet has been down or very rare issues from Power Diary's end of things, technically speaking.

RB
AvatarImg

Rebecca B.

Hospital & Health Care, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly recommend

Reviewed 2 years ago

It’s been excellent.

Pros

I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything.

Cons

I really need electronic prescribing to be incorporated.

Vendor response

Thank you so much for the great review and your feedback. We appreciate it! Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1 Thanks again! -Heather

JF
AvatarImg

Jeff F.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Works ok - until it doesn't work - usually after an "improvement"

Reviewed a year ago

Assessed as the "best of a bad lot" when researching for purchase. Nothing has improved to alter that assessment. (Maybe its time to have another look). Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that doesn't care for quality is scary enough even with the limited functionality.

Pros

Easy to use for a lot of things - eg keeps the client that has been most recently used in one admin function at the top of the drop down for the next (different) function

Cons

Bugs introduced with "improvements", that can impact the reputation of the Practice as they are visible to patients/clients (eg in communication templates). Clearly no regression testing, or if so, it is slipshod.Customer support - we have tired of being told stuff was fixed when it is clearly not. Nowadays we don't waste our time raising issues for most thingsThe reporting options are weakDoesn't manage "Couples" as a client well - but no competitors do eaither

SB
AvatarImg

Sue B.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Fantastic product.

Reviewed 2 years ago

So easy to use and vital for clients to book online. Also Power diary support team are always on hand to help if needed.

Pros

Ease of use and appointment scheduling and easy for my clients to book online

Cons

No cons at the moment as I am still getting to grips with the product.

Vendor response

Thank you so much for your review- we love to hear that our Customer Team has been helpful! Thanks again -Heather

RW
AvatarImg

Rachael W.

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Make your practice yours!

Reviewed a year ago
Pros

The confidential, secure billing, communication, portal, and private mode are immaculate. It is so easy to customize your needs and make the PD work for you and your practice effectively. It never has lag or downtime and they’re always working on improvements.

Cons

It may be harder for less tech savvy users to customize efficiently.

Power Diary FAQs

Q. What type of pricing plans does Power Diary offer?

Power Diary has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Power Diary?

Power Diary has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Power Diary support?

Power Diary supports the following languages:
English


Q. Does Power Diary offer an API?

No, Power Diary does not have an API available.


Q. What other apps does Power Diary integrate with?

Power Diary integrates with the following applications:
Microsoft Outlook, Stripe, Google Calendar, Mailchimp, Xero


Q. What level of support does Power Diary offer?

Power Diary offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

Related categories