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Power Diary Pricing, Features, Reviews and Alternatives

Power Diary product overview

Price starts from

21.67

/user

Per month

What is Power Diary?

Power Diary is online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, Telehealth, an in-platform practice operations manual, and more. Power Diary also supports integration with Stripe, Mailchimp, Xero, and Google Calendar.

Key benefits of using Power Diary

+ Calendar & Appointment Management: Completely manage your clients appointments and your schedule in one easy to navigate location.
+ SMS & Email Messages (with automated appointment reminders): Our smart appointment reminders will reduce your no-shows to almost nothing. Set up to 3 reminders using a combination of text and emails to suit your needs. You can also communicate directly with clients using the 2-way SMS chat system. Use the communication method your clients prefer to make everything flow seamlessly.
+ Client Records Management: Store all the information you need in one secure place within your clinic management software. Whether you need to look at client referrals, invoices, treatment notes, or appointments, it’s all linked together and easily accessible with Power Diary.
+ Clinical Notes: Power Diary gives you 100’s of treatment note templates, covering most healthcare professions. Use these as a starting point, and then create your own with text boxes, multiple-choice options, tick boxes, and images for annotation. With the right templates in place, note-taking becomes super-quick, enabling you to save hours in admin time every week.
+ Online Bookings & Payments: Clients love being able to make appointments after-hours and without picking up a phone. With Power Diary, you can easily add a “Book Now” button to your website, using the rules you set for their bookings. Enjoy seeing new appointments made without you being in the office, or even near your email.
+ Integrated Invoices & Payments: Configure your invoices and receipts, enjoy secure payment processing, and eliminate the headache of outstanding account management. Never miss invoicing a client again!
+ Integrated Telehealth: Secure technology that makes Telehealth easy for you and your clients. If you and your clients can’t be in the same place, you can now use Telehealth to provide your services anywhere.
+ In-Platform Practice Operations Manual: This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
+ Best-in-Class Customer Service: Our international customer service team is available and ready to answer any questions and issues that you may have. Book a live call, visit our extensive how-to video library or view our searchable help center.
+ Integrates with Tyro, Xero, Google Calendar, MailChimp, and Stripe
+ Works on any device
+ 12 Month Money-Back Guarantee!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Power Diary pricing information

Value for money

4.4

/5

130

Starting from

21.67

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Power Diary features

Functionality

4.4

/5

130

Total features

114

11 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Activity Dashboard
Appointment Management
Billing & Invoicing
Reminders
Scheduling
Patient Records Management

Functionality contenders

Power Diary users reviews

Overall Rating

4.6

/5

130

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

80

46

3

1

0

Pros
Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes.
Allows me to keep excellent records that can be printed out at any time and can be accessed remotely by me. Easy to use and constantly being updated in positive ways - highly recommend.
I am very happy with the performance and customer service of PD. Yes it is a monthly investment but it’s worth the ease and help it brings to my company.
Cons
It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.
Can get a bit pricey when more than 8 calendars used. Also, when all diaries are displayed, it is very difficult to view each.
Also, the online booking functionality is quite limited.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Personal Trainer(s) Appointment Portal

Reviewed 3 years ago

All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.

Pros

I keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.

Cons

Need note security. One personal trainer should not be able to see another personal trainers client notes.

Vendor response

Thanks for the great review Jordan! With the Notes access - if you go to Setup > Users and untick "Access all Client Session Notes" for your users then they won't be able to access other PT's client notes. - Damien

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review

Reviewed 3 years ago

Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Pros

- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy

Cons

- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Backbone of our business

Reviewed a month ago

As our business relies on good software to safely store our client data and to reliably access our daily schedules and information, Power Diary is the backbone to the efficient running of our business. We have found many helpful features that saves time and energy to collect data and to ensure accurate financial and client records are kept.

Pros

Easy to navigate, easy to see where clinicians are and who they are seeing, supports the efficient running of our busy practice.

Cons

Some of the data searches are limited. Would be great to have a few more NDIS specific features to add to invoicing and client records.

Vendor response

Thank you for your review! It's wonderful to hear that Power Diary is the backbone to the efficient running of your business and that the features are saving you time and energy! Regarding data searches and NDIS specific features, our Customer Team would like more detail regarding your needs, in order to offer possible solutions or to record feature requests. Please reach out to support@powerdiary.com with details and we'll be happy to assist. Thank you again! - Heather

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not too bad, with potential

Reviewed 2 years ago

Overall it isn't too bad, Notes are quite good. And staff are good. However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Pros

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Cons

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive. They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Vendor response

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision I made for my practice

Reviewed 3 years ago
Pros

The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something!

Cons

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary.

Vendor response

Hi Rebecca, Thanks for your lovely review. We love hearing that Power Diary is saving you lots of time! Will add your improvement ideas to our list (we prioritise the ones we get the most interest in). All the best, Fiona

Power Diary FAQs and common questions

Q. What type of pricing plans does Power Diary offer?

Power Diary has the following pricing plans:
Starting from: $21.67/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Power Diary?

Power Diary has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Power Diary support?

Power Diary supports the following languages:
English


Q. Does Power Diary offer an API?

No, Power Diary does not have an API available.


Q. What other apps does Power Diary integrate with?

Power Diary integrates with the following applications:
Stripe, Google Calendar, Mailchimp, Xero


Q. What level of support does Power Diary offer?

Power Diary offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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