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Power Diary
Practice management software for health professionals
(14)
Power Diary Pricing, Features, Reviews and Alternatives
Power Diary FAQs
Power Diary product overview
What is Power Diary?
Power Diary is online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, Telehealth, an in-platform practice operations manual, and more. Power Diary also supports integration with Stripe, Mailchimp, Xero, and Google Calendar.
Key benefits of using Power Diary
+ SMS & Email Messages (with automated appointment reminders): Our smart appointment reminders will reduce your no-shows to almost nothing. Set up to 3 reminders using a combination of text and emails to suit your needs. You can also communicate directly with clients using the 2-way SMS chat system. Use the communication method your clients prefer to make everything flow seamlessly.
+ Client Records Management: Store all the information you need in one secure place within your clinic management software. Whether you need to look at client referrals, invoices, treatment notes, or appointments, it’s all linked together and easily accessible with Power Diary.
+ Clinical Notes: Power Diary gives you 100’s of treatment note templates, covering most healthcare professions. Use these as a starting point, and then create your own with text boxes, multiple-choice options, tick boxes, and images for annotation. With the right templates in place, note-taking becomes super-quick, enabling you to save hours in admin time every week.
+ Online Bookings & Payments: Clients love being able to make appointments after-hours and without picking up a phone. With Power Diary, you can easily add a “Book Now” button to your website, using the rules you set for their bookings. Enjoy seeing new appointments made without you being in the office, or even near your email.
+ Integrated Invoices & Payments: Configure your invoices and receipts, enjoy secure payment processing, and eliminate the headache of outstanding account management. Never miss invoicing a client again!
+ Integrated Telehealth: Secure technology that makes Telehealth easy for you and your clients. If you and your clients can’t be in the same place, you can now use Telehealth to provide your services anywhere.
+ In-Platform Practice Operations Manual: This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
+ Best-in-Class Customer Service: Our international customer service team is available and ready to answer any questions and issues that you may have. Book a live call, visit our extensive how-to video library or view our searchable help center.
+ Integrates with Tyro, Xero, Google Calendar, MailChimp, and Stripe
+ Works on any device
+ 12 Month Money-Back Guarantee!
Typical customers
Platforms supported
Support options
Training options
Not sure about Power Diary? Compare it with a popular alternative
Power Diary
Starting from
21.67
/user
Per month
Starting from
16
Per month
Flat Rate
Power Diary pricing information
Value for money
4.4
/5
159
Starting from
21.67
/user
Per month
Pricing options
Value for money contenders
Power Diary features
Functionality
4.4
/5
159
Total features
144
17 categories
Most valued features by users
Functionality contenders
Power Diary users reviews
Overall Rating
4.6
/5
159
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.9/10
105
48
4
1
1
Overall rating contenders
Sue K.
Alternative Medicine, self-employed
Used daily for 2+ years
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Like how I wrote in the pros, I just love that Power diary does everything I need to run a business and there's scope for even more than what I need should my business grow and use more staff etc. I have often read about other practitioners frustrations about their (different) software program but I never have these same issues so power diary must have got all these things sorted. Plus the staff get back to you quick should you need help finding out how to do something. Talking of staff, they were amazing at helping me transfer all my old file details across when I first set up in Power Diary, otherwise it would have been a huge mission, especially putting all my stock into the system.
I Love the ability to integrate all aspects of running a naturopathic business from the diary, email confirmations, text messages that remind the client, invoicing, connecting with xero accounting, allowing my accountant access to the stuff she needs but nothing else, total lockdown of clients session info once saved, or save in draft mode if additional info needed to be added after an email, all details in the one place including any correspondence I have with client, ability to send birthday messages and newsletters in bulk, stock inventory and can even take payments. Really, the list goes on...
I think the only things I don't like is that you need to use quite a few clicks to get to different places rather than hover with mouse and get an instant dropdown box, but then even my bank is like that and I'm a bit fussy with easy tech stuff. Really, it's not an issue and has been getting better over the years.
Rhonda C.
Alternative Medicine, 1-10 employees
Used daily for 1-2 years
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Convenience of online access to Powerdiary for practitioners and online booking for patients is huge for us. Communication with the team is easy and quick responses are the rule. Great value.
Convenience, communication, ease of use (with a couple of qualifiers)
Clunky re-appointment system, online booking system could look more attractive to users/patients
Mohammed W.
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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So far - poor, not only is the support not great, the client onboarding features are limited i.e. i wanted to collect address dob, etc, but the process to do this is very long winded.
The Telehealth feature - otherwise all other features are similar to other booking apps we have used previously.
The support, they are very keen to send you articles that only solve part of the issue rather than try to understand and trouble shoot with you. I am an active user who recently asked why my calendar didn't sync to google -i am now on email exchange number 17 and still no resolution - no way to run a business.
Fran N.
Medical Practice, 11-50 employees
Used daily for less than 6 months
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We moved from Front Desk PM to Power Diary after 12 years. We were naturally anxious about how the information would be migrated to the new system, and whether the system would be able to handle the frequent, high intensity use our multi-practitioner, multi-disciplinary team demands. We have 42 users, and 29 practitioners so we needed a system that was responsive, adaptable and customisable and easy to use. Power Diary has been all these things in the two weeks we have used it, and anything we couldn't use the team were an email (and a phonecall) away, fixing issues for us, helping us navigate and making our lives easier.
The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further.
Would love to drill down a bit more on the toggle restrictions but will be passing that suggestion on.
Hi Fran, So glad to hear that your transition from Front Desk to Power Diary has been positive! We're importing data from all kinds of systems but it's often a point of concern for those making the change. And yes, please do pass on your ideas for further improvements - our development team is making updates all the time.
Elizabeth P.
Mental Health Care, 1-10 employees
Used daily for 2+ years
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Staying up to date. For example, online booking people don't have to catch us in business hours, they can book anytime. Being able to take a payment within the software, in person or over the phone saves money from missed payments. No one carries cash anymore.
Powerdiary gives ease to my everyday business tasks, from storing my client statistical data, automatic client number generation, online booking and invoicing. It makes business run more smoothly as it is inituitive and the client information is quick at hand when needed. It is so easy to navigate, my staff have required minimal training to use it. Being able to see the little note on the current appointment diary, when the client's next appointment is scheduled or previous booking was, is very helpful and time saving. It allows you to jump straight to it with one click of the mouse.
The additional charge for sms reminders in today's tech environment is a little disappointing, as locally, unlimited sms are included in most data plans. However, if it for the moment this means keeping costs down and I can choose to use or not then it is only a minor concern.
Thanks for the great review Elizabeth! We'd love it if we could provide free SMS functionality as well, however sadly those unlimited SMS plans that come with mobile or data plans are not available for commercial use / sending via a platform. The telcos know there are only so many SMS you can send manually from your phone :)
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