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Hale Logo

Telemedicine & remote patient monitoring for clinical teams

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Hale - 2026 Pricing, Features, Reviews & Alternatives

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Hale overview

What is Hale?

Hale is a HIPAA-compliant telemedicine platform for small and mid-sized clinical teams to increase practitioner capacity and patient access to medical care. Features include secure messaging, live video visits, pre and post visit questionnaires, photo sharing, payment processing, integration with existing electronic health records (EHR) and patient management (PM) systems, and more.

With Hale's intelligent triage feature, patients can complete a pre-visit questionnaire regarding symptoms, enabling medical practitioners to develop an overview of each case before scheduling an appointment. After appointments have taken place, follow-up questionnaires can be sent to further monitor patients' conditions and symptoms using pre-designed questionnaires for primary care, pediatrics, dermatology, OB/GYN, and cardiology.

Hale provides HIPAA compliant secure storage for patient details, medical history, and interactions with medical practitioners, including shared photos and videos, internal and external messaging, and questionnaire responses. With live video visits, medical practitioners can schedule appointments and carry out consultations remotely. Rich media messaging enables patients and practitioners to communicate and share information - including images - via PC, tablet, and mobile. Patients can pay for appointments directly in the platform, and practitioners have an overview of all payment statuses, amounts, and due dates.

Starting price

59per feature /
per month

Alternatives

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Hale’s user interface

Ease of use rating:

Hale reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Hale's features

API
Appointment management
Appointment scheduling
Billing & invoicing
Claims management
Confirmations/Reminders
Data import/export
Electronic payments
File sharing
For medical purposes
HIPAA compliant
Live chat
Medical billing
Mobile payments
Monitoring
Multi-Provider practice
One-to-One messaging
Patient engagement
Patient portal
Patient questionnaires
Payment processing
Real-Time data
Records management
Reminders
Remote treatment planning
Reporting & statistics
Reporting/Analytics
Scheduling
Self service portal
Softphone
Two-Way audio & video
Video conferencing
Virtual visits
Virtual waiting room

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Hale pricing

Value for money rating:

Starting from

59

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Hale price and value

Value for money rating:

Hale integrations (4)

Hale support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Live Online

Hale FAQs

Q. What type of pricing plans does Hale offer?

Hale has the following pricing plans:
Starting from: $59.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Hale?

Hale has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Hale support?

Hale supports the following languages:
English


Q. Does Hale support mobile devices?

Hale supports the following devices:
Android, iPad, iPhone


Q. Does Hale offer an API?

Yes, Hale has an API available for use.


Q. What other apps does Hale integrate with?

Hale integrates with the following applications:
Epic, Elation, athenaOne, CareCloud


Q. What level of support does Hale offer?

Hale offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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