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Heidi Logo

Medical transcription solution

Table of Contents

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Heidi - 2026 Pricing, Features, Reviews & Alternatives

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Heidi overview

What is Heidi?

Heidi is an AI medical scribe system designed to automate clinical documentation for healthcare professionals. The platform transcribes patient visits in real-time, capturing essential details while allowing clinicians to maintain eye contact with patients and focus on delivering care. The system features customizable templates that adapt to individual practitioner styles, with a memory function that retains preferences, corrections, and macros to ensure consistency across documentation. Healthcare professionals can utilize the platform's multilingual capabilities to work without manual translation, streamlining workflows in diverse clinical settings.

The platform includes advanced functionality through its Ask Heidi feature, which enables clinicians to command the AI to perform various documentation tasks such as splitting notes, writing referral letters, or completing forms. Mid-visit addendums can be incorporated without verbal communication, maintaining a natural patient interaction. The custom template editor allows practitioners to create documentation that matches their distinct style, either starting from scratch, providing examples, or using AI to describe specific requirements. For organizations, Heidi offers team collaboration features with appropriate security controls suitable for clinical environments ranging from small practices to large hospital systems.

Heidi prioritizes data privacy and security, implementing hospital-grade protection standards for the sensitive medical information processed through the system. The platform is designed to serve various healthcare specialties including psychology, dietetics, veterinary medicine, medical doctors, nursing, allied health, and podiatry. The system can generate various outputs including letters, billing codes, and patient summaries, further reducing administrative burden for healthcare providers. By automating documentation processes, Heidi Health aims to address the significant time healthcare professionals typically spend on administrative tasks rather than direct patient care.

Key benefits of using Heidi

  • Teams can automate clinical documentation so clinicians can spend less time on notes and more time caring for patients.
  • It helps restore eye contact and genuine connection with patients by reducing screen time during visits.
  • The system is secure and privacy-focused, meeting hospital-grade standards to keep sensitive medical data protected.
  • Starting price

    99 /
    per month

    Alternatives

    with better value for money

    Heidi’s user interface

    Ease of use rating:

    Heidi reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Heidi's features

    Abbreviation detection
    Access controls/permissions
    AI/Machine learning
    API
    Archiving & retention
    Audio/video file upload
    Automatic transcription
    Charting
    Compliance management
    Computer Assisted Coding
    Customizable macros
    Document review
    For healthcare
    HIPAA compliant
    Medical terminology database
    Mobile access
    Natural language processing
    Real-Time data
    Speech recognition
    Template management
    Text editing
    Third-Party integrations
    Voice capture
    Voice recognition
    Workflow management

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    Heidi pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Free

    0.00

    Features included:

    • Unlimited consults
    • Unlimited dictation
    • Context
    • 10 x Pro actions for custom templates and Ask AI
    • Email notes and documents
    • Public template sharing
    • Data encryption at rest and in transit
    • Custom retention policies for individual
    • ISO27001:2022 certification
    • SOC2 certification
    • HIPAA
    • Organisation BAA
    • GDPR
    • NHS and Cyber Essentials
    • PIPEDA
    • APP
    • Uptime SLA
    • Self-service

    Pro Monthly

    99

    Per month

    Features included:

    • Unlimited consults
    • Unlimited dictation
    • Context
    • Custom templates
    • Unlimited Pro actions
    • Unlimited AI documents
    • Email notes and documents
    • Public template sharing
    • Teams
    • Data encryption at rest and in transit
    • Custom retention policies for individual
    • ISO27001:2022 certification
    • SOC2 certification
    • HIPAA
    • Organisation BAA
    • GDPR
    • NHS and Cyber Essentials
    • PIPEDA
    • APP
    • Uptime SLA
    • Standard customer support

    Pro Annual (33% Discount)

    799

    Per year

    Features included:

    • Unlimited consults
    • Unlimited dictation
    • Context
    • Custom templates
    • Unlimited Pro actions
    • Unlimited AI documents
    • Email notes and documents
    • Public template sharing
    • Teams
    • Data encryption at rest and in transit
    • Custom retention policies for individual
    • ISO27001:2022 certification
    • SOC2 certification
    • HIPAA
    • Organisation BAA
    • GDPR
    • NHS and Cyber Essentials
    • PIPEDA
    • Uptime SLA
    • Standard customer support

    Together

    1,199

    Per year

    Features included:

    • Unlimited consults
    • Unlimited dictation
    • Context
    • Custom templates
    • Unlimited Pro actions
    • Unlimited AI documents
    • Email notes and documents
    • Public template sharing
    • Private team template sharing
    • Teams
    • Centralized Billing
    • Team MFA
    • Data encryption at rest and in transit
    • Custom retention policies - set default for team
    • ISO27001:2022 certification
    • SOC2 certification
    • HIPAA
    • Organisation BAA
    • GDPR
    • NHS and Cyber Essentials
    • PIPEDA
    • Uptime SLA
    • Priority customer support
    • Template creation
    • Customer success manager

    Enterprise

    Empty state illustration for "No pricing info"

    No pricing info

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    User opinions about Heidi price and value

    Value for money rating:

    Heidi integrations (7)

    Heidi support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Chat

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Heidi FAQs

    Q. What type of pricing plans does Heidi offer?

    Heidi has the following pricing plans:
    Starting from: $0.00
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Heidi?

    Heidi has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Heidi support?

    Heidi supports the following languages:
    English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does Heidi support mobile devices?

    Heidi supports the following devices:
    Android, iPad, iPhone


    Q. Does Heidi offer an API?

    Yes, Heidi has an API available for use.


    Q. What other apps does Heidi integrate with?

    Heidi integrates with the following applications:
    Semble, athenaOne, PracticeQ, Cliniko, CareStack, MidexPRO, MediOffice


    Q. What level of support does Heidi offer?

    Heidi offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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