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ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.
My Clients Plus is a practice management and EHR solution for mental health providers and practices with therapy notes, electronic...
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User reviews that mention these apps
Mental Health Care, self-employed
Used weekly for less than 6 months
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My Clients Plus
I had ICAnotes for my records and Ability for billing and it was very hard to put those two systems together. The one thing I loved about ICAnotes was that clicking on a word would create a complete sentence so the finished notes were in narrative form, not just checkmarks. Losing that is an annoying but small price for the simplicity of My Clients Plus .
My Clients Plus has let me manage all of my record-keeping in one system. I especially like the billing program, which is very easy to use and notifies me if I have neglected a section. The EOB/ERAs are also easy to find and understand. The staff is helpful once you get hold of them.
I found the website not particularly clear or intuitive at first, so it was frustrating to complete all the initial steps and detailed input. There are more drop-down tabs than necessary; some of the links could be directly in the menus instead of requiring extra clicks. I personally would rather have a crowded task bar than one that requires me to hunt around for the link. Also, the customer service number and assistance could be more accessible. Once you reach someone, however, they are very helpful.