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ICANotes Comparison (2026)

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ICANotes logo

ICANotes

Overview

With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

130

5

4

3

2

1

72

26

17

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

“What I liked least was that I could not customize prefilled notes based on only my line of business.”
LB

Latasha B.

Clinical Director

“It's simple to document patient information, send out digital prescriptions, and verify the patients' medication pickups.”
SH

Shakeeb H.

Owner and Provider

“The only thing I like about it is that is geared toward mental health; you can create templates that help note writing easy”
SG

Shahla G.

Licensed Psychologist

Cons

“Ever since the “upgrade “ to Plus, the prescription service is a headache , such that on several occasions, the patients medications have not been listed because they have been automatically “discontinued “ leading to , at least on two occasions, medication errors.”
CM

Charles M.

Nurse Practitioner, Psychiatry

“When records are loading in an account, and I am unable to proceed until the records are completed.”
LC

Linda C.

Administration

“The inability to change or add information to the report system.”
CD

Chris D.

Clinical Director

  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features65
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Case Notes
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinic Interoperability
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Management
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • For Group Therapy
  • For Mental/Behavioral Health
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication Management
  • Multi-Location
  • ONC-ATCB Certified
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Portal
  • Patient Records Management
  • Practice Management
  • Prescription Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Service Portal
  • Telemedicine
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedEHR
  • AdvancedMD for Mental Health
  • Inovalon Provider Cloud
  • Quest
  • Waystar

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