Inbox Health - 2026 Pricing, Features, Reviews & Alternatives

Inbox Health is built for billing teams and directly addresses one of the fastest-growing problems in healthcare–the challenge of patient A/R. The platform automates patient billing and patient payments and modernizes the patient support experience. 

Inbox Health allows billing teams to send clear medical bills immediately after service and accepts a variety of payment methods, including credit cards, digital wallet payments, ACH, phone payments, and paper checks. Patients pay through a HIPAA-compliant portal that they access using only their birthdate, and billers communicate over the channel that best fits patients’ preferences (SMS, email, or snail mail). If a patient has questions about a bill, Inbox Health provides fast, empathetic support through the phone and live chat. 

By improving the patient experience, billers see an increase in profitability, cash flow, and collection speeds. Inbox health makes it easy to set billing schedules and reach patients with the right message at the right time. With Inbox Health, billing companies report a 60% increase in collection speeds in the first 60 days. Inbox Health provides billing companies an automated, streamlined platform that saves time, reduces paper statement costs, and results in fewer patient phone calls.