LIMSey Pricing, Features, Reviews and Alternatives

Convenient features, easy-to-use web interface, competitive pricing, great customer support, quick implementation of additional features that customers request, easily scale-able, requires little-to-no training to understand, offers customer access for sharing reports and documents

None - when there is something I dislike I usually discuss it with their technical support and they usually implement a future update to give me the functionality I need, or give me an idea of how to meet my needs with the current features.

LIMSey provides a management system for our product test lab that we could not find with the other LIMS available on the market. The others were designed for medical or biological labs and were not as cost efficient for our small lab. The customer service is excellent and they are always open to our suggestions for changes or improvements. They are very familiar with ISO 17025 requirements for laboratories and provide solutions to help us meet those requirements. It was easily implemented and is easy to use. It is an indispensable tool to help our lab maintain ISO compliance.

Other than final test reports, it isn't formatted for printing. This could be improved.

The only feature that is still useful is the test template builder.

I could spend hours describing how this product should work, but I've done that on the phone with LIMSey's management and changes opposite to my suggestions have been implemented. Basically, testing is a sequence based process, so LIMSey should be designed as such. However, LIMSey has removed all sequential based functionality. We have had to write a huge amount of our own software to make LIMSey work correctly, but that gets harder to maintain as LIMSey's functionality continues to decrease.

Hi Colin, thank you for the review. I apologize that our updates haven't been in the direction that you've wanted. Did you see the Task and Task Overviews for samples we released about two weeks ago? I believe that was designed specifically based on a conversation we had together, but if it was done incorrectly, please let me know. I'd like to discuss the frustrations you're having and see if there's a path forward for us to address them while still maintaining our overall vision for the software. Do you have time to discuss this week or next?

Keeping track of requested test, test performed and results.

Wish Dashboard page could update with correct number of total request, quicker. It is glitchy at moments, some attachments load twice. Wish edit button of task would be set to click at all times, to allow editing at the point of viewing. If an attachment was deleted, I wish a popup would show, to place/indicate the reason for deletion - [replaced with updated attachment. etc.] to show on the report and in task or another place, maybe another tab, such as discussions. Wish email was integrated, for notifications/discussions.

Hi Andrew, thank you for your feedback. We are currently developing a replacement dashboard that's real-time and much more customizable. We're also working on a complete notification system that includes email, in-app, and text message notifications. We apologize that these updates aren't ready yet, but in the meantime, we can update your existing dashboard to be real-time (it can make it a bit slower) and we can create custom email notifications based on your needs. Please get in touch with me to get any of these done and to discuss any other concerns you may have. Thank you.

The software is user friendly and we were able to train and get started very quickly. The customer support has been tremendous. We have been using LIMSey for a few years now and they are a great company. They have shown a great interest in getting there software to a place that works for their customers. While there are a few things I wish LIMSey offered i genuinely have few complaints.

I would love for there to be an electronic laboratory notebook feature that was linkable to multiple tasks. I would like the reporting feature to be a bit more end user friendly.