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MyCaseRecords
Case management for behavioral health professionals
(13)
MyCaseRecords Case Management System was especially created for behavioral health facilities and professionals. It is a full featured, Beginning-to-End case management solution that is affordable, practical and user-friendly. Manage client cases, facility records, HR functions, individual and group schedules, referrals, claims, billing, authorizations and much more in one easy-to-use system.
Typical customers
Platforms supported
Support options
Training options
Starting from
55
Per year
Starting from
29
Per month
Flat Rate
Value for money
2.0
/5
4
Starting from
55
Per year
Value for money contenders
Functionality
2.8
/5
4
Total features
13
5 categories
Functionality contenders
Overall Rating
3.3
/5
4
Positive reviews
0
2
1
1
0
Overall rating contenders
Chito P.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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We are a non profit organization providing housing and supportive services for veterans and families. MCR has been very helpful and instrumental in effective case management and in managing the various programs of our organization that eventually allows us achieve outcomes beneficial to our clients and demonstrate our compliance and capability to our funders.
1. Intuitive format specially for beginners not familiar with the app. This is important in you have many users and when there is frequent turnover among staff. 2. Forms and schedules are very useful and relevant for our case managers. 3. Documentation is straight forward; view feature is very useful. 4. Query on the fly is very helpful, it allows me to sort on the dashboard without exporting the whole data into a spreadsheet.
1. Some fields are still disconnected (maybe this is our programmers oversight) - discharge dates in the form are not captured in the case detail - disabling condition should be reflected in the clients overall disabling condition - there is formula or algorithm to address this, again maybe it's the programmers issue.
Michelle J.
Nonprofit Organization Management, 501-1,000 employees
Used daily for 2+ years
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This allowed us to convert from paper case files to electronic. The ease of self-audits and external audits is so much easier. There are easy tools for managers to track caseloads, documentation and other measures of their staff.
Nearly everything can be customized. That is the biggest pro for our company. Forms can be changed, added or deleted. Some features can be controlled or changed by administrators without going through the software developers. It is easy to use. Support team is responsive. Being that it is web-based, it is accessible from outside the company server, yet still secure.
It is not SQL based, so any reports needed must go through the software developers. This is time-consuming and costly. For a company with rapidly changing reporting and data requirements, this has been the biggest obstacle. It is not compatible with medical billing software.
Zechariah H.
Civic & Social Organization, 201-500 employees
Used daily for 2+ years
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This replaced paper files and is even more time intensive, if one can believe that's possible. I would not recommend this to any organizatnio.
The best thing about this software is it can be accessed over the internet.
It's tedious. Regular users can't make reports. Way to many clicks to accomplish tasks. No option to use pre-filled templates with default options selected. The plain text in notes does not retain its formatting. One is unable to save a draft locally and can lose work easily if internet access is lost. There's no drag and drop ability to deposit files easily in the documents section. It's very clunky and is desgined to give one carpal tunnel with repetitive motion. The databased does not support SQL queries and is not set up as a proper relational database which means lots of duplicate data.
John H.
Mental Health Care, 1-10 employees
Used other for 2+ years
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I like the scheduling for multiple counselors and documenting the counseling sessions. Also ability to create one's own templates for documentaitn.
Scheduling my clients; ease of documenting
There is no integrated way to bill insurance.