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myUnity vs Epic Comparison (2026)

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myUnity logo

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Epic logo

Epic

Overview

Netsmart helps you easily connect to other healthcare partners, automate time-consuming processes, and improve communication with care teams in one simple-to-use solution.

Epic is a cloud-based and on-premises EHR platform for hospitals and health systems, unifying clinical, operational, and financial.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

143

5

4

3

2

1

63

52

15

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.4

457

5

4

3

2

1

271

133

34

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

“Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.”
CG

Chris G.

Chief Information Officer

“Continued product enhancements and a collaborative relationship with the vendor have also contributed to steady improvements over time.”
CG

Chris G.

Chief Information Officer

“Reports always accurate.”
BL

Brooks L.

Healthcare Representative

Pros

“I really like EPIC it truly packs a lot of information and processing through A EHR system turning it a stream flow from the beginning at scheduling to finalizing claims and submitted statements to patients.”
Verified reviewer profile picture

Kerry G.

Account Receivable Specialist III

“It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use.”
TW

Tabatha W.

Supervising Nurse

“Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.”
ST

Shirley T.

Professional Development Leader

Cons

“The system and processes have not improved.”
JM

Jayson M.

Physical Therapist

“Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again. ”
NS

Nancy S.

VP

“Entry screens not very intuitive, new users complain it's not friendly. ”
NS

Nancy S.

VP

Cons

“too many menus, finding the right information can be difficult, logging takes longer when you can't find a suitable option in the menus, and searching for a single item (the menu) is tedious and time-consuming.”
Verified reviewer profile picture

Hei K.

nurse

“Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments.”
TW

Tabatha W.

Supervising Nurse

“It will create duplicated charts and it will not give you an alert sometimes, then you need to manually merge the charts”
JS

Jonathan S.

Interpreter

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features37
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Storage
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Financial Management
  • For Healthcare
  • For Long Term Care
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • Forms Management
  • HIPAA Compliant
  • Health Monitoring
  • Insurance Eligibility Verification
  • Insurance Management
  • Live Chat
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • OSHA Recordkeeping
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payroll Management
  • Physician Portal
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Quality Assurance
  • Records Management
  • Referral Tracking
  • Remote Treatment Planning
  • Reporting & Statistics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Telemedicine
  • Time Tracking by Client
  • User Management
  • Video Conferencing
  • Voice Recognition
  • Volunteer Management
  • Workflow Management
  • Total features47
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Storage
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Financial Management
  • For Healthcare
  • For Long Term Care
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • Forms Management
  • HIPAA Compliant
  • Health Monitoring
  • Insurance Eligibility Verification
  • Insurance Management
  • Live Chat
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • OSHA Recordkeeping
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payroll Management
  • Physician Portal
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Quality Assurance
  • Records Management
  • Referral Tracking
  • Remote Treatment Planning
  • Reporting & Statistics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Telemedicine
  • Time Tracking by Client
  • User Management
  • Video Conferencing
  • Voice Recognition
  • Volunteer Management
  • Workflow Management

Integrations

  • Total integrations1
  • Abridge
  • SailPoint
  • eFax
  • Total integrations2
  • Abridge
  • SailPoint
  • eFax