myUnity vs Hospice Tools

PointClickCare EHR for Senior Living

Eldermark

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.


Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

pricey for a small business in the long run , i guess because they are meant for bigger businesses.

Netsmart offers an electronic health records system designed to help home health, hospice and senior living  organizations manage intake, scheduling, clinical documentation, and billing. Moreover, Netsmart provides EHR-agnostic solutions and services to help you deliver person-centered care.

Activity Dashboard

Activity Tracking

Assessment Management

Bereavement Management

Billing & Invoicing

Care Plan Management

Charting

Chat/Messaging

Claims Management

Client Management

Coding Assistance

Compliance Management

Customizable Forms

Customizable Reports

Decision Support

Document Storage

Electronic Signature

Electronic Submission

EMR/EHR

For Long Term Care

Forms Management

HIPAA Compliant

Insurance Management

Medication History

Mobile Access

Patient Intake

Patient Records Management

Payroll Management

Physician Portal

Quality Assurance

Records Management

Reporting & Statistics

Scheduling

Task Scheduling

Time Tracking by Client

Volunteer Management

myUnity

Web-based

Android

iPhone

iPad

Windows

PointClickCare EHR for Skilled Nursing Facilities

Epic

MatrixCare Home Health & Hospice

StoriiCare

Basic

Chief Information Officer

Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.

Continued product enhancements and a collaborative relationship with the vendor have also contributed to steady improvements over time.

Healthcare Representative

Physical Therapist

The system and processes have not improved.

Medical officer

The fact that I can use it on different devices makes it even better.

I like that this software mergers with other and makes it easier to transport client info into an organized platform.

Clinical quality specialist 

Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again.   

Entry screens not very intuitive, new users complain it's not friendly.  

Integrations

Improvements and Comparisons

User Interface

Faxing

Vendor and Partner Management

Reports

Device Compatibility

Information Management

Customer Support

Pricing

Freelancers

Small Business

Large Enterprises

Mid-size Business

TheraOffice

Careficient

Careficient is an integrated healthcare management system for agencies & hospices to manage scheduling, referrals, intake, billing, EDI, OASIS, HIS & compliance

Qualis

Qualis offers a comprehensive DME management solution designed for post-acute care providers. The company combines expert support with innovative technology to simplify operations and enhance patient care. As a durable medical equipment benefits manager (DBM), Qualis aligns DME services with the care goals of hospice, palliative, and PACE providers, improving efficiency and patient experience without added complexity.

Homecare Homebase

Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more.

Hospice Tools delivers the complete hospice platform: EMR, HospiCRM, TimeKeeper & eBilling, purpose-built for hospice and palliative care. User-friendly web & mobile apps connect clinical care, referrals, operations and billing, with exceptional training, support and partnership.

Accounts Receivable

Agency Management

AI Copilot

Alerts/Notifications

Appointment Management

Audit Management

Automated Scheduling

Calendar Management

Carer Coordination

Collaboration Tools

Credential Management

Data Exchange

Document Management

EHR Integration

Employee Management

Employee Portal

E-Prescribing

File Sharing

Financial Reporting

Generative AI

Home Health Care Management

Meal/Nutrition Management

Medication Management

Mobile Alerts

Mobile App

Multi-Location

Patient Database

Payment Processing

Point of Care

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Referral Management

Reminders

Self Service Portal

Task Management

Telemedicine

Third-Party Integrations

Time Tracking and Scheduling

Workflow Management

By industry, Hospice Tools reviewers are most commonly professionals in hospital & health care (74%). The most frequent use case for Hospice Tools cited by reviewers is hospice (99% of reviewers).

Users and use cases

Hospice Tools is a hospice program with key features that include charting, care plan management, electronic signature, and more.

Proprietary

Hospice Tools

Chromebook

Linux

Alora Home Health

Hospice Tools EMR, HospiCRM, & TimeKeeper modules

eBilling Software & Service

Volunteer Coordinator

I've used 4 different EMRs in my many Hospice jobs, and Hospice tools is by far the most user friendly, the easiest to navigate, the most intelligently built for the job I'm doing, and the least likely to force me to do double work or allow me to submit something incorrectly that requires later fixes.

Corporate Director of Social Work

As a manager/supervisor it allows me to access enormous amounts of data that I can use to assess workloads, performance, and compliance concerns.

I love using HospiceTools - it makes my job easier, my volunteers' jobs easier, and it gives me more time to DO my job by making the charting portion of it efficient and simple.

Human Resources

One downside to Hospice Tools is that each document I print results in an additional sheet of paper being printed that is unnecessary as it only contains a footer, no data.  

Billing Specialist

To have the NOE's send and be accepted by Medicare instantly, Hospice tools gives me the assurance the timely filing rule is not an issue.

RN Case Manager

I appreciate having so many categories/folders for different disciplines to upload documents, individual documentation, or care plans and treatment orders.

Hospice social worker

Need a section for forms so they can be assessed when in the field and more bandwidth for my chrome book

Certified Nursing Assistant

I also like that you can add in PTO and holidays before they actually happen, making it easier to keep track of days/things happening.

Clinical Nurse Liaison

One stop to access needed patient information, medical records, medications, etcetera, as well as document patient visits/interactions.

I will be reaching out to tech support though to inquire about a more refined death report; one that would refine the report to only RUSH referred patients, for my bi-weekly metrics reporting.

PT OFFICE ADMIN VOLUNTEER

I as a part time volunteer for Unity Hospice for the WI office, I am new to Hospice Tools, and I am still learning all the new features of Hospice Tools and what is good of it.

I use Hospice Tools to record my time that I am volunteering at the Unity Hospice at the WI office.

Administrative Assistant

It makes finding patient information very quick and accessible whether you need to do it on your phone on the go or at a desktop computer.

Admission Nurse

Good experience with documentation overall, I am satisfied with the level of organization and the amount of clinical awareness it has in allowing proper medical documentation.

This results in me using twice the amount of paper every time I need to print documents.

RNCM admission nurse

Hospice tools has the ability for second signer which is a great tool to prevent and learn from mistakes.

Hospice Social Worker

Voice to text is probably my favorite because it makes it easy to do notes quickly and sometimes helps with spelling too

We can do everything fast I just need to review if every check up is on if not is simply like to press the button

The patients chart gives the ability to look through needed documents.

Hospice documentation is intense and Hospice Tools makes that reality a little bit easier, with a user friendly platform.

Bereavement Coordinator Chaplain

I can access it from many divices, all the information needed is one place and information is secure.

It would be good to have “last entered data” next to the fields to remind what was filled in for the last visit note.  

The ability to rapidly access patient charts in a user friendly way.

The calendar seems to need to be re-loaded far too often and seems to move very slow.

Social Work

It also saves documents after typing which is useful when in the field.

Some cons about hospice tools is it takes a while to load, especially moving from patient to patient.

Have certain fields populate automatically instead of repeated entering if same info.

Hospice nurse

For the edema section i wish there was an option to chart non pitting edema.

Multidisciplinary documentation tool where all info is located centrally.

Registered Nurse Case Manager

The trend report doesn’t pull up everything I need to complete recertifications.

Hospice Tools has made documentation for hospice clear and organized.

We are using it for private care as well as hospice and since they specialize in hospice services, we don't always get what we need for the use of private home care.  

Tailored documentation for hospice rather than general home care nursing.

Nurse

I think the nurse abridge note should have vitals inter graded like comprehensive note.’

Hospice Tools is generally easy to use and has quick drop down menus and free form fields to add more info.

Account Executive

Sometimes the system is slow to open and to save data.

Nurse practitioner

The notes are easy to find with the search box and it is easy to get a list of all my current patients.

As a biller, it is important to have "real time" completion of processes.

Medical social worker

From the first day at the unity I had not any issues to complete every forms on eDocs.

Intake specialist and Chaplain

There is no way to view your password after you enter it.  

myUnity vs Hospice Tools Comparison (2026)

myUnity

Hospice Tools

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives