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NEO Logo

Practice management software

Table of Contents

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NEO - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

NEO overview

What is NEO?

Neo is a practice management software designed for allied health professionals across Australia. The platform is aimed at providing a practice management system to medical professionals through various features and implementations by collaborating with customers. The application also helps clinics of all sizes to streamline administration and practice management operations.

Key benefits of using NEO

• Neo's appointment calendar comes feature-packed, it includes creating, rescheduling, sending reminders, and recording patient's attendance, as well as being able to create class appointments.
• All Medicare bulk bill and DVA claims are free, which means we don’t charge a processing fee. All Medicare and practice management features are included in our competitively fixed monthly costs.
• We will give you unlimited support and training, free of charge. We can easily help you move from a different system, set up your account, and resolve any questions you have with Neo.
• Neo offers industry-standard data security software and encryption technology, meaning your information is always protected. Not only will Neo protect your data, but our system will also automatically back up your information and store it in multiple secure locations.
• Neo will allow you to generate invoices easily with our simple templates. Neo is integrated with XERO so that you can track all financial aspects of your clinic without the need to enter data twice.
• The patient portal is a feature that allows patients to access useful information such as invoices, treatment notes, upcoming appointments, and more. Patients are only able to access this information when users such as consultants specifically enable this feature.

Starting price

45per user /
per month

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NEO’s user interface

Ease of use rating:

NEO reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

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0

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NEO's features

Activity dashboard
Appointment management
Calendar management
Claims management
Communication management
Document management
E-Prescribing
Forms management
Medical billing
Multi-Location
Multi-Physician
Patient engagement
Patient intake
Patient portal
Patient records management
Patient scheduling
Physician scheduling
Practice management
Registration management
Reminders
Reporting & statistics
Template management
Third-Party integrations

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NEO pricing

Value for money rating:

Starting from

45

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about NEO price and value

Value for money rating:

NEO integrations (2)

Top integrations

NEO support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos

NEO FAQs

Q. Who are the typical users of NEO?

NEO has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does NEO support?

NEO supports the following languages:
English


Q. Does NEO offer an API?

No, NEO does not have an API available.


Q. What level of support does NEO offer?

NEO offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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