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PatientNow vs Practice Fusion Comparison (2026)

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Good recommendations?

PatientNow logo

PatientNow

Practice Fusion logo

Practice Fusion

Overview

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription, charting, scheduling and lab integration

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

302

5

4

3

2

1

135

82

40

14

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

3.7

441

5

4

3

2

1

153

132

75

39

42

  • Value for money
  • Ease of use
  • Features
  • Customer support
48%
would recommend this app

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC

Louise C.

Patient Care Coordinator

Pros

“I like the fact that Practice Fusion center on clinical data like patient medical records, doses, medication list,e-prescribing, and charting. And it's use in small to medium sized medical settings. Because it's a cloud based EMR opening patient chart on screens loads fairly quickly and running basic task doesn't lag. But if internet connectivity is not strong enough it tend to slow down when loading patient chart.”
FG

Freya G.

Administrative Staff

“It is structured in SOAP form for easy documentation and scheduling, and produced useful reports to meet government required reporting.”
JN

Josef N.

BUSINESS MANAGER

“The text fields are spacious, the boxes to check are good sizes too”
Verified reviewer profile picture

Melissa Z.

User

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ

Natalie J.

Owner

Cons

“The program is not as intuitive with lists and reports.”
EF

Eileen F.

Office Manager

“Live chat always says "No agents available." And they only respond to the tickets that are not about errors they have made. If it's about their customer service, they don't answer.”
ME

Maureen E.

Owner

“The notetaking was very clunky and took too long to complete a basic note.”
RK

Ross K.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features134
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Pain Management
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • Forms Management
  • Formulary Management
  • Gift Card Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Intake Forms
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Progress Notes
  • Promotions Management
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Wait List Management
  • Website Integration
  • Workflow Management
  • Total features76
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Pain Management
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • Forms Management
  • Formulary Management
  • Gift Card Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Intake Forms
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Progress Notes
  • Promotions Management
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Wait List Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations13
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Grade.us
  • NueMD
  • QuickBooks Online
  • RxPhoto
  • Swell
  • WooCommerce
  • Total integrations1
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Grade.us
  • NueMD
  • QuickBooks Online
  • RxPhoto
  • Swell
  • WooCommerce

Alternatives

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