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ZENOTI vs PatientNow Comparison (2026)

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ZENOTI logo

ZENOTI

PatientNow logo

PatientNow

Overview

The #1 cloud software for salons. Over 35,000+ businesses in 50 countries trust Zenoti to power their business. Zenoti empowers you to elevate guest experience, streamline operations across multiple locations and drive real results like increased customer loyalty and increased revenue.

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

300

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1.3K

5

4

3

2

1

860

275

95

34

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

3.9

302

5

4

3

2

1

135

82

40

14

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

Pros

“The scheduling features make it easy to manage provider calendars, optimize appointment availability, and reduce scheduling conflicts, helping our team stay organized and productive.”
ME

Mckinzey E.

Marketing Specialist

“Features such as provider scheduling, appointment management, reporting, and communication tools have helped our team operate more effectively and reduce administrative workload.”
ME

Mckinzey E.

Marketing Specialist

“From managing our team and payroll to tracking expenses, monitoring income, and generating detailed business reports, Zenoti gives us the operational oversight we need to make informed decisions.”
JL

Joanne L.

Founder

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC

Louise C.

Patient Care Coordinator

Cons

“However, we find it a little frustrating that the AI Receptionist currently has limitations when it comes to texting clients, especially since texting is such an important part of communication and appointment management for our business.”
JL

Joanne L.

Founder

“It can be difficult to know which settings need to be selected to make an offer work exactly as intended, especially when there are restrictions, spending thresholds, or different client eligibility rules.”
ZB

Zenan B.

Managing partner

“Zenoti may work well for salons, but it is the wrong fit for doctors, nurses, or injectors who need quick, accurate, seamless medical charting”
JS

Jennifer S.

Nurse Practitioner

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ

Natalie J.

Owner

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features110
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Commission Management
  • Communication Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Faxes
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • For Barbershops
  • For Dermatologists
  • For Gyms
  • For Healthcare
  • For Medical Spas
  • For Plastic Surgery Practices
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Immunization & Allergy Tracking
  • Instructor Management
  • Insurance Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Lab Integration
  • Lab Order Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication History
  • Medication Management
  • Member Communication
  • Member Database
  • Member Portal
  • Membership Management
  • Membership Signup
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multiple User Accounts
  • No-Show Tracking
  • Onboarding
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Management
  • Promotions Management
  • Purchase Order Management
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Retail Inventory Management
  • Revenue Management
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Management
  • Task Scheduling
  • Team Management
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • User Management
  • Video Conferencing
  • Visitor Management
  • Wait List Management
  • Waitlist Status Tracking
  • Website Integration
  • Total features134
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Commission Management
  • Communication Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Faxes
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • For Barbershops
  • For Dermatologists
  • For Gyms
  • For Healthcare
  • For Medical Spas
  • For Plastic Surgery Practices
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Immunization & Allergy Tracking
  • Instructor Management
  • Insurance Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Lab Integration
  • Lab Order Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medication History
  • Medication Management
  • Member Communication
  • Member Database
  • Member Portal
  • Membership Management
  • Membership Signup
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multiple User Accounts
  • No-Show Tracking
  • Onboarding
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Management
  • Promotions Management
  • Purchase Order Management
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Retail Inventory Management
  • Revenue Management
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Management
  • Task Scheduling
  • Team Management
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • User Management
  • Video Conferencing
  • Visitor Management
  • Wait List Management
  • Waitlist Status Tracking
  • Website Integration

Integrations

  • Total integrations8
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Google Analytics 360
  • Grade.us
  • Meta for Business
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RxPhoto
  • Sage Intacct
  • Shopify
  • Stripe Payments
  • Swell
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations13
  • Aesthetix CRM
  • Canva
  • Cherry
  • Clover
  • DoseSpot
  • Doxy.me
  • GoTo Meeting
  • Google Analytics 360
  • Grade.us
  • Meta for Business
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RxPhoto
  • Sage Intacct
  • Shopify
  • Stripe Payments
  • Swell
  • WooCommerce
  • Xero
  • Zapier

Alternatives

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