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AestheticsPro vs PatientNow Comparison (2026)

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AestheticsPro

PatientNow

Overview

All-in-one spa software with digital EMR, online booking, POS, CRM, and marketing tools. AestheticsPro helps spas automate daily tasks, stay compliant, and deliver a polished client experience from first booking to checkout.

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

160

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

685

459

145

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

3.9

302

135

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

Pros

“Between scheduling, charting, Payment Processing, patient communications, and customization capabilities, the software has become an important part of our day-to-day operations.”

Sashi S.

CEO

“From a Security and Patient Record Management standpoint, the platform has helped us organize and streamline our operations while maintaining confidence in how patient information is managed across our clinic.”

Sashi S.

CEO

“This customization lets me tailor forms, templates, and workflows, ensuring everything aligns perfectly with how I work.”

Leilani A.

CEO and Provider

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”

Louise C.

Patient Care Coordinator

Cons

“I recently sent a newsletter out to our entire client list, I learned that the system does NOT remove duplicate email addresses, and will send the same email to the same address, say for a husband & spouse that use the same email address. And when you are charged for each email, this is really unfortunate - as we don't NEED it to go to the same one twice! ”

Sherri K.

Marketing Manager

“The iPad app also has glitches sometimes when it comes to formatting, which can reflect poorly when working with patients or even training our staff.”

Stephanie D.

Practice Manager

“The biggest downside for me was the inventory system and the lack of more advanced real time communication features.”

Angela C.

ceo

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”

Natalie J.

Owner