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Review Wave vs Emitrr Comparison
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Overview
Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists,...
Emitrr is a complete customer interaction and engagement platform built by and for local business owners.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
299
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
149
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Daniel L.
Owner
Pros
Randy P.
Broker/Owner
Cons
Cons
Key features
- Total features26
- 2-Way Messaging
- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Autoresponders
- Call Disposition
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Chatbot
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Security
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Healthcare
- HIPAA Compliant
- IVR
- Interaction Tracking
- Lead Capture
- Live Chat
- Mass Texting
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Campaign
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Location
- Natural Language Processing
- Negative Feedback Management
- Patient Engagement
- Performance Metrics
- Queue Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- SMS Reminders
- Scheduled Messaging
- Scheduling
- Sentiment Analysis
- Shortcodes
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text-to-Win
- Third-Party Integrations
- Visual Analytics
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Total features84
- 2-Way Messaging
- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Autoresponders
- Call Disposition
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Chatbot
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Security
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Healthcare
- HIPAA Compliant
- IVR
- Interaction Tracking
- Lead Capture
- Live Chat
- Mass Texting
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Campaign
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Location
- Natural Language Processing
- Negative Feedback Management
- Patient Engagement
- Performance Metrics
- Queue Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- SMS Reminders
- Scheduled Messaging
- Scheduling
- Sentiment Analysis
- Shortcodes
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text-to-Win
- Third-Party Integrations
- Visual Analytics
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrations21
- AdvancedMD EHR
- Availity
- Birdeye
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- Open Dental
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
- Total integrations8
- AdvancedMD EHR
- Availity
- Birdeye
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- Open Dental
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
Alternatives
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User reviews that mention these apps
Alex K.
Professional Training & Coaching, self-employed
Used daily for less than 6 months
Review source
Share this review:
Overall the communication has been awesome and everyone is super helpful. The app I'm on the fence about. As of now I'd say it's making my day to day harder and not easier.
The automated responses and review request.
Not being able to integrate contacts from my phone to your system. Phone call issues.
Hey Alex, thank you so much for your review and feedback. We understand you faced few issues with phone and we are working hard to fix those.
David S.
Staffing and Recruiting, 501-1,000 employees
Used daily for less than 6 months
Review source
Share this review:
Great!
We really like the ease of use, and review management.
When you schedule a mass text campaign, it would be helpful to be able to pick an exact calender date and time. Instead of having to list how many days/hours/minutes ahead you would like to the campaign to go out.
Carmela L.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
My clients have had better patient engagement using review requests and survey requests. Also, the Emitrr representatives are incredibly helpful and always willing to help.
I like that it has helped get a lot of my client new reviews. Every client who has this software has gotten positive reviews.
I would like training clips for the software. I would like to be able to look at videos if I forget how a certain feature works or how to better explain it to my clients and team members.
Thank you so much for your review, Carmela. It's a pleasure working with you.
Cristobal M.
Consumer Services, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
Great tool for helping me streamline my cleaning business. I like the quote follow up feature and the review request. My experience with the software is being great 👍
I like everything about the software, I don't think there's anything I don't like
Thank you for the review, Cristobal. It's been a pleasure working with you.
Austin R.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
It has just been great! No other way to describe it.
The auto-reply, Review Request, and Mass messaging are essential for our business and Emitrr handles all of this flawlessly. It was extremely easy to import all of our old contacts and start with our same number, but a more fluid app.
My only complaint would be the number format, and that is not a real problem. I am just used to having parentheses around the area code.
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