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Review Wave vs Emitrr Comparison (2026)

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Review Wave logo

Review Wave

Emitrr logo

Emitrr

Overview

Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.

Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

299

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

70

5

4

3

2

1

60

4

2

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

150

5

4

3

2

1

128

20

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail.”
SS

Shanna S.

Chiropractic Assistant

“Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!”
CD

Chris D.

Owner

“Able to communicate with patients w/o having to use the telephone”
AQ

Amy Q.

Manager

Pros

“Specifically the two-way messaging and the fact that it enables our patient communcation. ”
PB

Patrick B.

Director, Product Implementaiton

“It also help me consolidate two different programs by having the capabilities that were offered to us.”
AP

ANGELA P.

DIRECTOR OF OPERATIONS

“Compatibility with desktop phones needs a lot of work: BLF and intercom needs to be to implemented. ”
TS

Todd S.

COO

Cons

“They are average in effectiveness and terrible at customer service.”
VC

Veloy C.

Doctor

“Sometimes the software gets confused when we add in a same day appointment. Because of that, the patient gets an additional text and they get confused.”
JS

Jodi S.

Office Manager

“Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.”
Verified reviewer profile picture

Heidi J.

Office Manager

Cons

“Currently not being able to re-order the properties and customize the layout of Excel data downloads.”
Verified reviewer profile picture

Danielle L.

Adolescent Health Program Manager

“The Forms are a great tool but the formatting of the resulting PDF is bad.”
TS

Todd S.

COO

“It seems credits are eaten up very quickly and can get very pricy.”
SP

Sarah P.

Administrative Assistant

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features30
  • 2-Way Messaging
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • Brand Management
  • CRM
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Security
  • Dental Practice Management
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Healthcare
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Lead Capture
  • Live Chat
  • Mass Texting
  • Media Monitoring
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Location
  • Natural Language Processing
  • Negative Feedback Management
  • Patient Engagement
  • Performance Metrics
  • Queue Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features98
  • 2-Way Messaging
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • Brand Management
  • CRM
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Security
  • Dental Practice Management
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Healthcare
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Lead Capture
  • Live Chat
  • Mass Texting
  • Media Monitoring
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Location
  • Natural Language Processing
  • Negative Feedback Management
  • Patient Engagement
  • Performance Metrics
  • Queue Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations17
  • ABELDent
  • Acuity Scheduling
  • AdvancedEHR
  • Chiro8000
  • ChiroTouch
  • ClearDent
  • Compulink
  • Crystal Practice Management
  • Curve Dental
  • DentiMax
  • Dentrix
  • DrChrono
  • ECLIPSE
  • Eaglesoft
  • Eclipse
  • Genesis Chiropractic Software
  • Herfert Software
  • Housecall Pro
  • HubSpot CRM
  • Mindbody
  • Open Dental
  • PayDC Chiropractic Software
  • PracticeWorks a Sensei product
  • Zapier
  • ZipRecruiter
  • eClinicalWorks
  • Total integrations12
  • ABELDent
  • Acuity Scheduling
  • AdvancedEHR
  • Chiro8000
  • ChiroTouch
  • ClearDent
  • Compulink
  • Crystal Practice Management
  • Curve Dental
  • DentiMax
  • Dentrix
  • DrChrono
  • ECLIPSE
  • Eaglesoft
  • Eclipse
  • Genesis Chiropractic Software
  • Herfert Software
  • Housecall Pro
  • HubSpot CRM
  • Mindbody
  • Open Dental
  • PayDC Chiropractic Software
  • PracticeWorks a Sensei product
  • Zapier
  • ZipRecruiter
  • eClinicalWorks

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