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Emitrr

4.8
(77)

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Customer engagement platform for local business owners

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(0)

Emitrr Pricing, Features, Reviews and Alternatives

Emitrr FAQs

Q. What type of pricing plans does Emitrr offer?

Emitrr has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription

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Q. Who are the typical users of Emitrr?

Emitrr has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Emitrr support?

Emitrr supports the following languages:
English

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Q. Does Emitrr support mobile devices?

Emitrr supports the following devices:
Android, iPad, iPhone

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Q. Does Emitrr offer an API?

No, Emitrr does not have an API available.

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Q. What other apps does Emitrr integrate with?

Emitrr integrates with the following applications:
Open Dental, eClinicalWorks, Dentrix Enterprise, Dentrix, Housecall Pro, DrChrono, Dentrix Ascend, Eaglesoft

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Q. What level of support does Emitrr offer?

Emitrr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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Emitrr product overview

Price starts from

149

Per month

Flat Rate

What is Emitrr?

Emitrr is used by 1000+ businesses across medical care, physicians, maid service providers, plumbing and electrical businesses, etc.

Key benefits of using Emitrr

- Handles missed and abandoned calls for your business.
- Lets your customers book new appointments and
reschedule existing appointments even after hours and
on weekends.
- Schedule appointments when your staff is unavailable to
answer the phone.
- Set reminders for customer's upcoming appointments
through personalized text messages.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Not sure about Emitrr? Compare it with a popular alternative

Starting from

149

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

49

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Emitrr pricing information

Value for money

4.9

/5

77

Starting from

149

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Emitrr features

Functionality

4.8

/5

77

Total features

92

10 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Activity Dashboard
Appointment Management
Scheduling
Reminders
Alerts/Notifications
Multi-Location

Functionality contenders

Emitrr users reviews

Overall Rating

4.8

/5

77

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.42/10
Rating distribution

5

4

3

2

1

63

12

2

0

0

Pros
Emitrr is amazing, it helps with our multiple companies and is so user friendly. Anytime we have a problem and reach out the team is super responsive.
Dedicated team of professionals; always willing to go above and beyond to help customers. Great product and looking forward to all their updates and improvements they are rolling out.
Overall it's been great like I said their customer service is amazing. You let them know of a problem and they try to fix it.
Cons
Our customers had problems displaying some font characters.
It lags when I am trying to reach a patient I cannot instantly hear them and they cannot hear me which causes them to eventually hang up.
I did not or have not seen anything that I don't like about this platform.

Overall rating contenders

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Carmela L.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Software

Reviewed a year ago

My clients have had better patient engagement using review requests and survey requests. Also, the Emitrr representatives are incredibly helpful and always willing to help.

Pros

I like that it has helped get a lot of my client new reviews. Every client who has this software has gotten positive reviews.

Cons

I would like training clips for the software. I would like to be able to look at videos if I forget how a certain feature works or how to better explain it to my clients and team members.

Vendor response

Thank you so much for your review, Carmela. It's a pleasure working with you.

ZB
AvatarImg

Zelena B.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Glad we found Emitrr

Reviewed 8 months ago

Overal - we enjoy using Emitrr. This has given us the freedom to communicate with our customers where all our staff and lead field technician can see and communicate effectively with our consumers.

Pros

We love the integration with our CRM System, HouseCall Pro, and Slack which we use to communicate in-house. As for the texting communication functions of this product, we couldn't ask for more. They are always adding new updates and the improvements are always excellent! They help with the day to day functionality of the product.

Cons

The only true "con" for us is that the VoIP function of the feature is not available and it was not reliable at the time we tried to implement it. We currently use another product but are patiently waiting for this feature within Emtirr to be perfected so that we can keep all our communication within 1 platform. Another small "con" is that it takes the app and desktop just a little longer than preferred to fresh when new messages come in....but I am sure that can be fixed.

DP
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Del P.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BEI Review

Reviewed 4 months ago

business with Emittrr has been well and we are looking forward to see how it grows

Pros

I really like the hands on support along with the easy to use interface

Cons

In terms of improvement, the system is a bit slow when searching for contacts you need to reload the page first where as on other sites the search options pop up with every character you press. The search feature should read numbers in the contact name, not only read numbers as phone numbers

AC
AvatarImg

Alastair C.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Emitrr is a fabulous addition to the business

Reviewed 4 months ago

Emitrr was a fabulous addition to our business as it sent customers appointment reminders and followed up on the service. It used traditional text messages instead of any social media service for all its task completions, which helped us penetrate even those customers who have not yet adopted the smartphone culture.

Pros

Emitrr is a fully automated intelligent assistant (almost like an actual human) for businesses in the local service. It can handle customer queries like service appointments, quotes, FAQs, etc.

Cons

In my experience, there are no downsides found with Emitrr and it works flawlessly.

AB
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Aaron B.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Texting is excellent

Reviewed a year ago

Customer service is excellent!

Pros

The ability to set up custom automated texts that integrates with Housecall Pro is a game changer for us.

Cons

I wish you could customize some of the automation features a little more

Vendor response

Thank you so much for your review Aaron. Its been a pleasure working with you.

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