RXNT vs eClinicalWorks

Tebra

DocVilla

Treat

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

Treat is an ePrescribing solution that allows medical practitioners to send electronic prescriptions to manage patient care and streamline clinical operations. Users can select specific drugs according to patient diagnosis and add digital signatures to generate prescriptions.

Attending Physician

The support team that  "trains your staff and sets up your company" simply are not knowledgable enough and the support line does not take the time to listen and respond to issues raised.  

Physician

I don't like RXNT, because  costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers.

Billing Supervisor

I've had a great experience with RXNT.   If I have a question I can search through topics or I can chat.

RXNT's cloud-based software optimizes the behavioral/mental health care experience. Increase productivity and improve RCM with our integrated PM system, and streamline your workflows with our certified EHR solution. Providers get real-time health and prescription history at the point-of-care.

Access Controls/Permissions

Activity Dashboard

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audit Trail

Automated Scheduling

Billing & Invoicing

Bill Payment

Calendar Management

Calendar Sync

Cancellation Management

Care Summaries

Charting

Claims Management

Claims Scrubbing

Clinical Notes

Clinic Interoperability

Code & Charge Entry

Coding Assistance

Communication Management

Compliance Management

Compliance Tracking

Configurable Workflow

Confirmations/Reminders

Credit Card Processing

Customizable Dashboard

Customizable Forms

Customizable Reports

Customizable Templates

Customizable Tests

Data Import/Export

Document Management

Document Storage

Document Templates

Drag & Drop

Drug Reference Database

EHR-Agnostic

Electronic Payments

Electronic Prior Authorization

Electronic Signature

Email Reminders

Employee Management

EMR/EHR

EPCS Compliant

E-Prescribing

Facility Scheduling

Faculty/Staff Management

Family History Tracking

File Sharing

Financial Management

For Dermatologists

For Family Medicine

For Medical Purposes

For Mental/Behavioral Health

Forms Management

Formulary Management

For Neurologists

For Obstetrics & Gynecology

For Orthopedics

For Pain Management

For Physical Therapy

For Primary Care

For Psychiatrists

For Substance Abuse Therapy

For Urgent Care

For Urologists

Growth Charts

Healthcare Compliance

Health Record Access

HIPAA Compliant

Historical Reporting

Immunization & Allergy Tracking

Initial Assessments

Insurance Eligibility Verification

Intake Management

Invoice History

Lab Integration

Lab Order Management

Lab Results

Live Chat

Meaningful Use Certified

Medical Billing

Medical History Records

Medication Alerts/Warnings

Medication History

Medication Management

Messaging

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multi-Physician

Multiple Appointment Types

Multi-Provider Practice

No-Show Tracking

By industry, RXNT reviewers are most commonly professionals in medical practice (37%). The most frequent use case for RXNT cited by reviewers is e-prescribing (75% of reviewers).

Users and use cases

Some reviewers find RXNT affordable and appreciate its bundled features for the price, highlighting cost-effectiveness. However, some users report expensive or misleading pricing options, and reviewers indicate a desire for more flexible pricing models.

Value for money

RXNT is an e-prescribing tool with key features that include electronic prescription management, HIPAA compliance, charting capabilities, and more.

Proprietary

RXNT

Web-based

Android

Windows

iPad

iPhone

Chromebook

Linux

eClinicalWorks

athenaOne

AdvancedMD EHR

DrChrono

Valant EHR Suite

Veradigm Practice Management

PrognoCIS

Epic

Elation

NextGen Office

Alleva

Practice Fusion

AdvancedMD Billing Services

CollaborateMD

Scheduling

Electronic Health Records

Practice Management

Full Suite

Frequent slowdowns and lag

Medical director

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work.

79% of reviewers feel negative about Performance and Speed, reporting frequent slowdowns, lag, and system freezes. Some users say delays occur when loading pages or processing information, which disrupts workflow and increases administrative time. Reviewers mention that these issues worsen during updates or high usage periods, making the software unreliable in busy settings. They indicate that technical problems often take too long to resolve, further impacting productivity.

Recurring glitches and instability

PSYCHIATRIST

Crashes, ERA posting in error not doing adjustments, duplicate charts from pharmacy created, claim scrubbing gets stuck, slow in billing and scheduler

MD-Medical Director Snowline hospice

I experienced a bug in the system over a holiday weekend starting at 2 pm Friday afternoon until MOnday Moring.

69% of reviewers feel negative about Bugs and Issues, describing frequent glitches, crashes, and error messages that disrupt their work. Users report problems with saving data, system outages, and features not functioning as intended. Some reviewers say these issues lead to lost information and require repeated troubleshooting. They indicate that updates often introduce new bugs, and support is slow to address technical problems, causing frustration and workflow interruptions.

Cumbersome patient data handling

There is a lot of duplication of patient information when adding new patients.

43% of reviewers feel negative about Patient Information Management, citing challenges with duplicate records, slow data entry, and difficulty merging patient profiles. Some users report that managing patient demographics is tedious and prone to errors, while others mention that the patient portal is hard for patients to access. Reviewers indicate that administrative tasks require too many steps, leading to inefficiency and occasional loss or alteration of patient information.

Unresponsive customer service

PreP Navigator

Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.

Inadequate support staff to train you, even the supposed online chat support do not respond right away even though your #1 in queue, and requests can remain pending for hours to days.

41% of reviewers feel negative about Customer Support, noting slow response times and difficulty reaching knowledgeable staff. Some users report that support tickets remain unresolved for days, and communication is often limited to generic instructions that do not address specific problems. Reviewers indicate that assistance is not available outside business hours, making it hard to resolve urgent issues. They also mention inadequate training and lack of follow-up from the support team.

Quick learning and onboarding

Physician Assistant

I've used about 8 EMR's at this point in my career and I think RXNT is the easiest to learn and to navigate overall.  

Medical Assistant

81% of reviewers feel positive about Training and Learning Curve, stating that the software is easy to learn and quick to train others on. Some reviewers find the initial training effective and say they can understand the program within a few days. Users appreciate that the system is intuitive for both individuals and practices, making onboarding new staff straightforward. They indicate that minimal practice is needed to become proficient, which helps practices get up and running quickly.

Intuitive and clean design

Psychiatrist

Software  is intuitive and user friendly.

Fast easy to use   Seamless and user friendly

93% of reviewers feel positive about the User Interface, noting it is highly user-friendly and intuitive. Users indicate the layout is clean, clear, and easy to navigate, which helps them quickly access information and perform tasks efficiently. Some reviewers find the interface straightforward across different devices, making it convenient for both new and experienced users. They appreciate that the system allows for seamless movement between screens and that the overall design supports a smooth workflow without unnecessary complexity.

Efficient E-prescribing process

physician

RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records.

Medical Doctor

E-prescribing is an excellent feature which allows ease of review and authorisation.

78% of reviewers feel positive about E-Prescribing, highlighting its speed, accuracy, and convenience. Users report that prescribing and renewing medications is straightforward, with features like two-point validation and easy access to patient data. Some reviewers appreciate being able to e-prescribe from mobile devices and value the seamless integration with EHR systems. They say the process is efficient for both routine and controlled substances, making medication management less time-consuming.

Streamlined daily operations

Scheduler

This software is very easy to use and provides many options to make work more effective.

88% of reviewers feel positive about Ease of Use, emphasizing that the software simplifies daily tasks and reduces administrative burden. Reviewers appreciate the logical layout, easy navigation, and the ability to access the platform on multiple devices. Some users say the system’s templates and customizable features help make charting and documentation faster. They also mention that modules work well together, making it easy to find and manage information without switching between multiple screens.

Nurse practitioner

ease, cost, built in billing and scheduling and patient portal, pre-made charting for basic notes, easy to add patient records and send for labs and pharmacy meds

Have to choose multiple forms to get the total note I want, unable to combine multiple forms into one encounter

Medical Provider

I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics.

I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions.

PMHNP

Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then.

s or 1000's of MD's (according to their own customer service reps) have been left high and dry and unable to prescribe controlled meds because they rolled out a new DEA regulated new authentication process without hiring enough support staff so that I have literally spent hours and hours on hold trying to get a rep to help.

Hospice Physician

I cannot stress enough how lousy the "Live ID" 2-FA is for controlled substances from a mobile device.

Chemical Dependency Counselor

I would not consider this an actual con, but I suggest the navigation buttons be placed above the individual record listings rather than on the left side.  

Easy to enter patient prescriptions, track prescriptions, refill prescriptions, and even cancel a prescription if needed.

psychiatrist

Now I have several days w/out being able to send prescriptions.  

Business Manager

That you have to enter the insurance information seperately every time you enter a new patient.

One con which I'm sure you hear often is the ads at the bottom of the screen tend to slow my computer down.  

Optometrist

Some medications can be difficult to search up and find.

RXNT vs eClinicalWorks Comparison (2026)

RXNT

eClinicalWorks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives