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Sensei Cloud
Anytime, anywhere access.
Sensei Cloud Pricing, Features, Reviews and Alternatives
Sensei Cloud FAQs
Sensei Cloud has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What languages does Sensei Cloud support?
Sensei Cloud supports the following languages:
English
Q. Does Sensei Cloud offer an API?
No, Sensei Cloud does not have an API available.
Q. What level of support does Sensei Cloud offer?
Sensei Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)
Sensei Cloud product overview
What is Sensei Cloud?
Carestream Dental is the trusted industry partner in providing integrated, intuitive and scalable practice management solutions that power centralized operations for thriving group practices.
Key benefits of using Sensei Cloud
• Predictable cost – eliminates the need for additional hardware and reduces IT cost and liabilities
• Imaging included – fully diagnostic cloud imaging 2D & 3D included, securely stored on the cloud for storage and retrieval
• Insights to profitability - Visual KPIs with graphic dashboards identify targets for improvements and growth areas
• Scalable – enables growing practices to expand easily by simplifying the process of adding new locations
• Agile – adapts to customer needs identified through customer feedback and collaboration, empowering them to play a role in future design and direction
• Multi-tasking friendly – allows users to open multiple areas of the application without closing others, preventing them from losing their current place in the software
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
200
Per month
Other
Sensei Cloud features
Sensei Cloud users reviews
Overall Rating
3.8
/5
28
Positive reviews
61
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.81/10
12
5
5
4
2
Spencer J.
Medical Practice, 1-10 employees
Used daily for 1-2 years
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My experience has been great so far. Customer service is very prompt at addressing my issues. There has been very little downtime and the software works exactly as advertised.
The software is very easy to use. Everything that I need is built in and I can use it from any computer. It’s really easy to switch between my practices and view imaging so I can pretty much work I don’t have to pay for extra licenses and user names.
There aren’t many things I don’t like. There are features I would like to them add like the ability for patients to check in Via text or a sign in screen but there are updates every day so that is probably on the way.
Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience.
Michelle J.
Hospital & Health Care, 1-10 employees
Used daily for 6-12 months
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I love the hyper links in the system and the ease of navigation throughout the system. The statement and account billing is easy and I love that I can work on statements and still go into the schedule of needed and the systems saves my progress on the billing statements. The correspondence and email functions within the program are very useful and appreciated as well.
The ledger functions could be expanded and made to function with more ease. The treatment planning could also add some features to make the process easier and user friendly. Posting procedures could also have features that would prevent mistakes as well like incorrect teeth numbers for certain procedures.
Kelly C.
Medical Practice, 1-10 employees
Used daily for 1-2 years
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We have had nothing but aggravation, disappointment and the doctor has had to pay out much more in salaries to compensate for us working from home just to get day to day things done because of constant workarounds.
The integration process was okay but we had to do alot of old information deletion leading up to the switch. I did not expect it to be anything like our old software but I expected a less flawed softeware. There were and still are many things that were promised to be implemented and have not been. They are updating regularly but so much more can be done.
Provider production/collection don't seem accurate. Financial reports are not easy to create or read. I have been hearing about "Sticky Notes" and "Combined Family Billing" coming since we started in Oct 2021 and that still hasn't happened yet. Still has a flawed Bulk payment feature since it was implemented and it has not been repaired yet. The ease of flow, common sense items and basic billing necessities just aren't there.
Hi Kelly, I am so sorry you are not having a good experience with our product. Family billing was released late last year, so if you want training, please get in touch with me privately. We can also look into the issue of the bulk payment to see if it is a system error or if additional training is required. Most of our customers have found the process flow to be an improvement to other dental practice management software, and we would love your feedback on your usability experience to see if there is room for improvement.
Vincent F.
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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The Sensei Cloud Team is amazing. Though we have had some pain points with conversion and functionality, customer service was and is always available to help us, listen to us, and do the best they can to figure out what needs to be done. Customer service is why we stuck with Sensei Cloud. I understand Sensei Cloud is ever evolving and hopefully it gets to a place where we can run even more efficiently. At this time it seems pricey for the functionality you get and for the workarounds you need to implement to utilize the software. However, you cannot beat the look and user-friendly interface.
I would say based on all the Practice Management applications I have demoed/used, Sensei Cloud is the most visually appealing. The user-interface is great. It is easy to find what you need, even if it is your first time using the software. It makes our office look like we utilize state-of-the-art technology, which is important. I love that everything is backed up immediately with unlimited storage, making our old server obsolete. The customer service is second to none. The Sensei Team really has been paramount to making our experience thus far a success.
Conversion, as I am sure with any software, is messy. Sensei can be quirky with certain functionality, which requires our team to find workarounds for what should be easy tasks. Functionality that seems common sense from other practice management software within the Carestream family was not ported over, which makes our office less efficient. Reporting is lacking and confusing at times. Billing needs...
Jennifer D.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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it works fairly well. i wish there was areas to check in lab boxes. as well as have pop up boxes for a specific allert or note
it can be used from anywhere.............................
the charting legend is not the same for all systems charting coloring.
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