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Smart Hospital Logo

Cloud-based HIMS and hospital management software

Table of Contents

Smart Hospital - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Smart Hospital overview

What is Smart Hospital?

KareXpert HIMS (also known as KareXpert Symphony) is a cloud-based hospital information system and hospital management software that runs patient registration, appointments, OPD and IPD care, EMR/EHR, billing and RCM, pharmacy, laboratory (LIMS), radiology (RIS/PACS) and telehealth on a single patient record.

Clinical teams manage admissions, transfers and discharges, OT schedules and approvals, e-prescriptions, diet plans and real-time bed management. Patients use self-service portals to book appointments, make payments, request teleconsultations and share records. Administrators monitor multiple facilities through role-based dashboards covering occupancy, turnaround times and revenue, and manage billing, staff schedules, doctor payouts, receivables and refunds. Pharmacies handle orders, requisitions, returns and inventory, and pathologists collect samples and release results through the LIMS module.

The platform includes ABDM (M1, M2 and M3) integration, holds NABH Digital Health certification at the Advanced level, and uses AI-assisted workflows. It is available in three editions: Symphony Enterprise (100+ beds), Symphony Lite (1 to 100 beds) and Symphony Citizen (government and public health). KareXpert Technologies is a Jio-backed company serving 520+ hospitals and 30M+ patients across 6 countries in India, Southeast Asia and the Middle East. Pricing is available on request. Previously listed as Advanced HIMS.

Starting price


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Smart Hospital’s user interface

Ease of use rating:

Smart Hospital reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

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Smart Hospital's key features

Most critical features, based on insights from Smart Hospital users:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Appointment management
Appointment scheduling

All Smart Hospital features

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Bed management
Billing & invoicing
Calendar management
Charting
Chat/Messaging
Claims management
Client portal
Communication management
Compliance management
Compliance tracking
Conferencing
Customizable reports
Customizable templates
Dashboard
Data encryption
Data import/export
Document management
Document storage
Email alerts
E-Prescribing
Generative ai
HIPAA compliance
HIPAA compliant
Historical reporting
In-Patient management
Inventory management
Lab information management
Live chat
Medical billing
Mobile access
Mobile alerts
Mobile payments
Monitoring
Monitoring device integration
Multi-Device connectivity
Multi-Language
Multi-Location
Order entry
Out-Patient management
Patient engagement
Patient portal
Patient questionnaires
Patient records management
Payroll management
Pharmacy
Physician management
Policy management
Predictive analytics
Progress tracking
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Records management
Registration management
Reminders
Remote monitoring & management
Reporting/Analytics
Reporting & statistics
Revenue management
Scheduling
Secure data storage
Secure login
Self service portal
Status tracking
Task management
Template management
Third-Party integrations
Two-Way audio & video
Video conferencing
Video support
Virtual visits
Workflow management

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Smart Hospital support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support

Smart Hospital FAQs

Q. Who are the typical users of Smart Hospital?

Smart Hospital has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Smart Hospital offer?

Smart Hospital offers the following support options:
Phone Support

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