getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Suncoast Logo

Leading EMR Platform for Hospice & Palliative Care Providers

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Suncoast - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Suncoast overview

What is Suncoast?

Suncoast is an enterprise solution that streamlines and simplifies the administration, scheduling, billing, and care management processes for hospice, bereavement & palliative care providers. Coupled with new AI-powered technologies like EMMA, interoperability integrations, and data-liberating business intelligence tools, we deliver a better way to build your business and capacity to focus on better patient outcomes while improving consumer engagement.

Suncoast offers a range of features that can be tailored to the unique needs of each care team member. The solution provides tools for scheduling and dispatching caregivers, tracking their activities and progress, and managing their time and attendance. The system also includes a billing module that simplifies the billing process, tracks accounts receivable, and automates payment posting. Suncoast can be integrated with a range of third-party billing and payroll systems, reducing the need for manual data entry and improving accuracy.

One of the key features of Suncoast is its electronic medical record (EMR) system, which allows healthcare providers to maintain accurate and up-to-date patient records. This EMR/EHR system can be customized to include the specific data points required by each provider, ensuring that patient information is complete and relevant. Suncoast's EHR system includes tools for care planning, progress notes, medication management, and more. With Suncoast, healthcare providers can easily track patient progress, identify potential issues, and provide timely interventions when necessary.

Suncoast also includes a range of reporting tools that help your back office team and leadership monitor their operations and make data-driven decisions. The system includes standard reports for key performance indicators such as revenue, expenses, and patient outcomes, as well as custom reports that can be generated based on specific criteria. The reporting tools provide healthcare providers with a comprehensive view of their operations, enabling them to identify trends, pinpoint areas for improvement, and optimize their workflows.

In addition to its core features, Suncoast also includes a range of modules that can be added to the system to enhance functionality. For example, the solution includes a mobile application that enables caregivers to access patient information and record care activities from their mobile devices. The system also includes modules for managing employee training, tracking equipment and supplies, and managing physician orders.

Overall, Suncoast is a comprehensive solution that offers agencies a range of tools for managing their operations and delivering high-quality patient care. The system is designed to be flexible and customizable, ensuring that each provider can tailor the system to meet their unique needs. With Suncoast, agencies can streamline their operations, reduce administrative burdens, and focus on delivering the best possible care to their patients.

Key benefits of using Suncoast

● Streamlines and simplifies administration, scheduling, billing, and care management processes for home health agencies, private duty agencies, and hospice providers.
● Improves efficiency and productivity, enabling healthcare providers to deliver better patient care while maintaining regulatory compliance and reducing administrative burdens.
● Provides tools for scheduling and dispatching caregivers, tracking their activities and progress, and managing their time and attendance.
● Includes a billing module that simplifies the billing process, tracks accounts receivable, and automates payment posting.
● Offers an electronic health record (EHR) system that allows healthcare providers to maintain accurate and up-to-date patient records, customize data points, and track patient progress and potential issues.
● Includes reporting tools that provide a comprehensive view of operations, enabling healthcare providers to identify trends, pinpoint areas for improvement, and optimize workflows.
● Offers a range of modules for enhancing functionality, such as a mobile application for caregivers, modules for managing employee training, tracking equipment and supplies, and managing physician orders.
● Designed to be flexible and customizable, ensuring that each provider can tailor the system to meet their unique needs.

Starting price


Alternatives

with better value for money

Suncoast’s user interface

Ease of use rating:

Suncoast reviews

Overall rating

3.9

/5

13

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.18/10
Rating distribution

5

4

3

2

1

6

4

1

0

2

Pros
“Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.”
Verified reviewer profile picture

Fabiana P.

Graphic Designer

“Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome.”
KR

Kara R.

Director of Nursing

“Their educational programs are outstanding. Their account rep follows up and helps with all questions.”
LB

Lindy B.

Cons
“Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems.”
BM

Binyamin M.

Pastoral Care Counsler

“Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot.”
Verified reviewer profile picture

Fabiana P.

Graphic Designer

“It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again.”
TM

Terri M.

Admissions/Evaluations RN

Who uses Suncoast?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness

Use cases

- Not enough reviews
-
-
-
-
-

Suncoast's key features

Most critical features, based on insights from Suncoast users:

Care plan management
Compliance management
Document storage
HIPAA compliant
Electronic signature
Task management

All Suncoast features

Features rating:

Accounts receivable
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Assessment management
Audit management
Automated scheduling
Bereavement management
Billing & invoicing
Calendar management
Charting
Chat/Messaging
Claims management
Client management
Client portal
Clock in/out
Collaboration tools
Communication management
Customizable forms
Customizable reports
Document management
E-Prescribing
Employee management
Employee portal
EMR/EHR
Forms management
GPS
Home health care management
Insurance management
Invoice management
Medication history
Medication management
Mobile access
Mobile alerts
Monitoring
Multi-Location
Patient intake
Patient records management
Payroll management
Physician portal
Quality assurance
Real-Time data
Real-Time notifications
Real-Time reporting
Records management
Reminders
Reporting & statistics
Scheduling
Self service portal
Task scheduling
Third-Party integrations
Time tracking by client
Volunteer management
Workflow management

Suncoast alternatives

Suncoast logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CareSmartz360 logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Hospice Tools logo
visit website

Starting from

85

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Axxess Hospice logo
visit website

Starting from

1200

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Suncoast pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Suncoast price and value

Value for money rating:

To see what individual users think of Suncoast's price and value, check out the review snippets below.

“Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.”
Verified reviewer profile picture

Fabiana P.

Graphic Designer

“Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome.”
KR

Kara R.

Director of Nursing

Suncoast integrations (1)

Top integrations

Suncoast support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Documentation
Live Online
In Person
Webinars

Suncoast FAQs

Q. What type of pricing plans does Suncoast offer?

Suncoast has the following pricing plans:
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of Suncoast?

Suncoast has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Suncoast support?

Suncoast supports the following languages:
English


Q. Does Suncoast support mobile devices?

Suncoast supports the following devices:
Android, iPad, iPhone


Q. Does Suncoast offer an API?

No, Suncoast does not have an API available.


Q. What level of support does Suncoast offer?

Suncoast offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Related categories