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Suncoast

3.9
(13)

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Leading EMR Platform for Hospice & Palliative Care Providers

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Suncoast Pricing, Features, Reviews and Alternatives

Suncoast FAQs

Q. What type of pricing plans does Suncoast offer?

Suncoast has the following pricing plans:
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of Suncoast?

Suncoast has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Suncoast support?

Suncoast supports the following languages:
English


Q. Does Suncoast support mobile devices?

Suncoast supports the following devices:
Android, iPad, iPhone


Q. Does Suncoast offer an API?

No, Suncoast does not have an API available.


Q. What level of support does Suncoast offer?

Suncoast offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Suncoast product overview

What is Suncoast?

Suncoast is an enterprise solution that streamlines and simplifies the administration, scheduling, billing, and care management processes for hospice, bereavement & palliative care providers. Coupled with new AI-powered technologies like EMMA, interoperability integrations, and data-liberating business intelligence tools, we deliver a better way to build your business and capacity to focus on better patient outcomes while improving consumer engagement.

Key benefits of using Suncoast

● Streamlines and simplifies administration, scheduling, billing, and care management processes for home health agencies, private duty agencies, and hospice providers.
● Improves efficiency and productivity, enabling healthcare providers to deliver better patient care while maintaining regulatory compliance and reducing administrative burdens.
● Provides tools for scheduling and dispatching caregivers, tracking their activities and progress, and managing their time and attendance.
● Includes a billing module that simplifies the billing process, tracks accounts receivable, and automates payment posting.
● Offers an electronic health record (EHR) system that allows healthcare providers to maintain accurate and up-to-date patient records, customize data points, and track patient progress and potential issues.
● Includes reporting tools that provide a comprehensive view of operations, enabling healthcare providers to identify trends, pinpoint areas for improvement, and optimize workflows.
● Offers a range of modules for enhancing functionality, such as a mobile application for caregivers, modules for managing employee training, tracking equipment and supplies, and managing physician orders.
● Designed to be flexible and customizable, ensuring that each provider can tailor the system to meet their unique needs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Documentation
Live Online
In Person
Webinars

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Suncoast pricing information

Value for money

3.6

/5

13

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Suncoast features

Functionality

4.0

/5

13

Total features

65

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Scheduling

Suncoast users reviews

Overall Rating

3.9

/5

13

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.18/10
Rating distribution

5

4

3

2

1

6

4

1

0

2

Pros
Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.
Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome.
Their educational programs are outstanding. Their account rep follows up and helps with all questions.
Cons
Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems.
Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot.
It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again.

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