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Sunwave vs Kipu Comparison (2026)

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Good recommendations?

Sunwave logo

Sunwave

Kipu logo

Kipu

Overview

Sunwave is a cloud-based behavioral health software designed to help substance abuse treatment centers and mental health facilities manage patient records, admissions, billing, and more.

Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

37

5

4

3

2

1

23

11

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.7

218

5

4

3

2

1

173

33

7

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“It has been a strong EMR solution for behavioral health and substance use disorder treatment Its integrated platform and specialized features are significant advantages that has helped me .”
CN

Cherryl N.

Mental health careWest Oaks Hospital

“The cost can be of concern for smaller business”
CN

Cherryl N.

Mental health careWest Oaks Hospital

“Although it was easy to navigate, there seemed to be a few times where there were too many options to click through.”
TS

Tiah S.

Accounts Payable and General Ledger Associate

Pros

“I really like the security, clinical information, and patient management aspects of this software and a lot of options were available for interdisciplinary team members.”
HJ

Hanna J.

Therapist

“Some features—like treatment planning—can be complex and take time to fully learn or use effectively.”
Verified reviewer profile picture

Jessica S.

Admin

“I like being able to share documents with Clients' parents, allow them to review the documents online, and have the parent sign the document even though they are not in the same room with you.”
KF

Ken F.

Child Care Administrator

Cons

Not enoughreviews yet

Cons

“Absence of a Dedicated To-Do List: The user interface lacks a straightforward to-do list feature. While there is a dashboard, it is somewhat buried and requires extensive filtering to display relevant information, failing to effectively remind users of tasks like missed notes or cosign requests.”
Verified reviewer profile picture

Jacob B.

Clinical Director

“Disconnected Appointment and Documentation Integration: Calendar and appointment data do not automatically sync with documentation fields, such as date of service or time.”
Verified reviewer profile picture

Jacob B.

Clinical Director

“This results in forms auto-populating with the current date and time, leading to manual corrections and added frustration during documentation.”
Verified reviewer profile picture

Jacob B.

Clinical Director

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features69
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Appointment Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Database
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Decision Support
  • Denial Management
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • File Sharing
  • Financial Management
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Substance Abuse Therapy
  • Forecasting
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Lab Results
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication Management
  • Mobile Access
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Provider Practice
  • Notes Management
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Transaction History
  • Treatment Planning
  • User Management
  • Workflow Management
  • Total features116
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Appointment Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Database
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Decision Support
  • Denial Management
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • File Sharing
  • Financial Management
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Substance Abuse Therapy
  • Forecasting
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Lab Results
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication Management
  • Mobile Access
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Provider Practice
  • Notes Management
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Transaction History
  • Treatment Planning
  • User Management
  • Workflow Management

Integrations

  • Total integrations8
  • CTM
  • CallRail
  • Constant Contact
  • Five9
  • Formstack Forms
  • Google Analytics 360
  • LeadsBridge
  • Microsoft Outlook
  • PayPal Payments
  • Stripe
  • Twilio
  • WordPress
  • authorize.net
  • Total integrations8
  • CTM
  • CallRail
  • Constant Contact
  • Five9
  • Formstack Forms
  • Google Analytics 360
  • LeadsBridge
  • Microsoft Outlook
  • PayPal Payments
  • Stripe
  • Twilio
  • WordPress
  • authorize.net