Symplast Pricing, Features, Reviews & Comparison of Alternatives

Symplast

EMR solution for streamlining clinical operations

4.6/5 (15 reviews)

Symplast overview

What is Symplast?

Symplast is a cloud-based EMR and practice management solution that helps medical institutions manage patient information, appointments, point-of-sale operations, and more. With its mobile application, physicians can conduct virtual consultations and follow-ups, as well as share images, videos, laboratory documents or invoices with patients.

Symplast allows clinics to secure patient interactions in compliance with HIPAA regulations and create in-app marketing campaigns for existing patients. Professionals can send approved electronic prescriptions to clients and maintain patient records with details related to medical and surgical history, allergies, or suggested medications. Symplast also lets users view upcoming appointments on a calendar and receive consultation reminders via email or SMS.

Symplast enables institutions to process payments, create invoices, and generate analytical reports on stock levels, commissions, A/F fees, or sales taxes. Physicians can collect patients’ signatures on digital forms and utilize the artificial intelligence (AI) technology to schedule rooms for appointments. It also helps users update the status of insurance claims as 'pending', 'reopened', 'submitted', or 'resubmitted'.
symplast.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Symplast screenshot: Symplast AI room managementSymplast screenshot: Symplast invoicesSymplast screenshot: Symplast examination notesSymplast screenshot: Symplast patient interactionsSymplast screenshot: Symplast patient management

Symplast reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.7
  4.6
David J. Levens, MD

Very happy with Symplast

Used daily for 1-2 years
Reviewed 2019-04-19
Review Source: Capterra

No more transcription costs, much less paper and transitioning to complete digital/paperless office. Instant access to patient demographic and clinical information 24/7 from smartphone, mobile device or any desktop via the cloud.

Pros
Ease of use, mobile 24 hour access to patient information including all medical records, HIPPA secure messaging app to allow 24 hour communication with patients which is a major plus for patient satisfaction and piece of mind

Cons
There have been growing pains as with any startup but the team is both local and very responsive to fixes as needed. Rolling out new modules somewhat slower than promised but anticipate continued growth of functionality and continued success/growth of users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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york yates

Symplast rocks

Used daily for 1-2 years
Reviewed 2020-03-06
Review Source: Capterra

Great customer support, love the innovation. They are always improving.

Pros
It is an intuitive, common sense approach to EMR.

Cons
Implementation of any EMR takes time and effort.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robin Evans

Poor Integrity

Used daily for less than 6 months
Reviewed 2018-11-13
Review Source: Capterra

Although Symplast promises a great deal for an EMR, they were unable to produce a working product. Paid for months without any service or product. Unable to obtain any form of a refund they lack integrity. Do not engage them as they do not deliver what they promise.

Pros
Never able to use it. They have no functional EMR system in place, let alone AI.

Cons
There is no software that is available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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John M Taylor MD, MBA, FACS

Innovation is happening at Symplast

Used daily for 2+ years
Reviewed 2019-04-20
Review Source: Capterra

I’m not sure exactly what caused rep to have the experience she describes, but Symplast, in my opinion, represents the future of digital patient engagement and personal electronic health records. Better yet, they are not like most of the vendors out there that nickel and dime you for every single little feature and module, and then have the audacity to hold your data hostage if you ever decide to leave! This is a product that is useful now, well-priced, and rich with innovation. No regrets. And great on mobile devices!

Pros
Best UI on the market. Great for patient engagement. Built for mobility. Robust media manager. Video capabilities for documentation, consent, and patient education. Company is very willing to build interfaces with other apps. Uses voice recognition. Makes my documentation easier, gives me more face time with my patients. Did I mention mobile?

Cons
I gave “Overall” and “Features” 1 star off, as there are some feature gaps, but the company has been releasing updates and adding features at a fairly quick pace. For example, e-prescribing is now available and a new financial module just came out, but I don’t have enough experience with them yet to comment. Still needs electronic insurance billing and ASC module, but they are in development and coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bhupesh Vasisht

Intuitive and timely product

Used daily for 2+ years
Reviewed 2019-04-19
Review Source: Capterra

Direct patient financial transactions through Symplast has improved tremendously and will continue to improve based on what I have seen so far.

Pros
Ease of integration and easy user interface. The multi media management in this software which includes photo and video makes this product stand out. Easy to format templates and customize windows based on the users preference also makes this product very effective . Customer service is excellent as I always have a human being that I can contact you when there are any problems to solve. They’re also always innovating and constantly making improvements and updates to the existing platforms. The mobility of this product is an outstanding feature that I find most timely given the current environment.

Cons
There is a patient app associated with Symplast that I think needs to be improved and slowly will be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Symplast pricing

Pricing options
Subscription
View Pricing Plans

Contact Symplast for pricing details.

Symplast features

Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Compliance Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Workflow Management

API (116 other apps)
Calendar Management (138 other apps)
Charting (137 other apps)
Claims Management (143 other apps)
Client Portal (129 other apps)
Customizable Reporting (123 other apps)
Document Management (124 other apps)
Multi-Location (102 other apps)
Self Service Portal (126 other apps)

Additional information for Symplast

Key features of Symplast

  • Analytical Reports
  • Appointment Scheduling
  • Automated Appointment Reminders
  • Before & After Pictures
  • Document Management
  • EHR
  • H&P
  • HIPAA Secure Texting
  • In-App Promotions
  • Insurance Billing
  • Lead Management / Follow-Up
  • Medical Billing
  • Online Patient Scheduling
  • Patient App
  • Patient Billing
  • Patient Flow Management
  • Patient Records Management
  • Practice Management
  • RCM
  • Room Manager
  • Staff Commissions
  • Telehealth - Video Visits
  • Voice Assistant
  • Voice Dictation
  • Waiting Room TV - Dynamic Marketing
  • e-Prescription
  • eSign / Consents
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