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Tebra vs PatientNow Comparison (2026)

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Tebra

PatientNow

Overview

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

1.3K

739

293

116

164

Value for money

Ease of use

Features

Customer support

64%

would recommend this app

3.9

302

135

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

Pros

“Try combining all patient's information to come up on screen not having to go to different tabs would speed up the process of verifying patients including insurance information.”

Cheryl D.

Receptionist

“I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's.”

Anish K.

Process Associate

“Once familiar with the system, navigating patient charts, completing documentation, and managing daily clinical responsibilities becomes relatively straightforward.”

Ariel D.

APRN

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”

Louise C.

Patient Care Coordinator

Cons

“Our organization experienced ongoing workflow instability, lagging systems, unreliable reporting between EHR and billing functions, and repeated communication and support failures.”

Marina P.

CEO

“Basic functions of password resets or unlocking accounts should be basic, entry level skills that can be fixed. If not, then why does your customer support even exist? ”

Elizabeth N.

CEO

“I would prefer to be able to get rid of the Practice Fusion integration, but Tebra does not have diagnosis choices with explanations for the ICD 10 in the encounter screen.”

Eileen F.

office manager

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”

Natalie J.

Owner