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TherapyNotes, LLC vs ClinicSource Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

ClinicSource is a cloud-based EMR and therapy software solution that integrates all therapy scheduling, billing, documentation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

74.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

916

5

4

3

2

1

725

144

23

12

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

3.9

65

5

4

3

2

1

33

13

7

5

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

Customer support is great, not a software that we will recommend to other practices that reach out to us inquiring software that is the best for their practice.
Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.
Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

Pros

I also love that it is very intuitive and easy to navigate for entering patients, insurance, physicians, etc. The fact you can create your own templates is nice too and helps things run efficiently.
Clinicsource has been an amazing asset to our clinic. Our therapists love the easy to use scheduling, and billing and the detailed but efficient documentation system.
Our office staff is loves how clinicsource combines everything into one simple easy to use package. Their training and customer support has been excellent.

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.
I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.
One more complaint: I have been a psychologist for over 25 years.

Cons

My business suffered, my trust was shattered, and my money was squandered on false assurances. A year later, I am still shackled to a platform that has rendered itself utterly useless to me.
This has been so very disheartening to get so low standards of customer care and then to be charged when their product does not work, what a scam.
All of that information is basically lost when the system logs you off...poof.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features105
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Speech Therapists
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • Online Booking
  • Online Forms
  • Online Scheduling
  • Paper-Based Claims
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Web-based Deployment
  • Workflow Management
  • Total features65
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Speech Therapists
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • Online Booking
  • Online Forms
  • Online Scheduling
  • Paper-Based Claims
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations3
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8