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TherapyNotes, LLC vs Phreesia Comparison (2026)

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TherapyNotes, LLC

Phreesia

Overview

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Give patients the power to self-schedule or request appointments from their own device anytime, anywhere with Phreesia’s appointment scheduling tools. The Phreesia platform allows patients to click to schedule an appointment on your website or anywhere a link can be shared.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

972

759

156

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.3

170

104

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”

Colleen M.

Owner Provider

“I used the video capacity for multiple locations but have discontinued it.”

Irina R.

Psychologist

“I like how the platform is easy to understand and has all the parts we will need to fill up to avoid having out notes being unprofessional.”

Hsiang-Hua W.

therapist

Pros

“During the sales process, we were told it would answer patient calls and schedule appointments in real time while the patient remained on the phone.”

Daniel P.

Chief Operating Officer

“In summary, the tool is intuitive, with intelligent prompts that incorporating capture of pertinent demographic and insurance information - including clinical screens and necessary forms.”

Joseph K.

SVP CRO

“the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. ”

Katherine G.

Cons

“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”

Michelle G.

Therapist

“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”

Kristin L.

Therapist

“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”

Marsha M.

Clinican

Cons

“They claimed they could have patients fill out information that would automatically populate the appropriate place on athena software but in fact they only produced a pdf file that did not populate the discrete data needed to be useable in athena. ”

TED F.

president

“My least favorite thing about Phressia, is every single time I go to the doctor who uses this software, it requires me to literally re go through every security question.”

Sarah W.

Medical Assistant

“After signing the contract, and during the implementation process we learned that functionality was not actually available for our athenahealth integration.”

Daniel P.

Chief Operating Officer