zHealth - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate zHealth's patient records management for its ease of use and organization. They find it simple to access, locate, and manage records, which are cleanly organized and easily accessible. Users report that it is easy to attach records and utilize online patient forms and portals. However, they indicate that customization is limited and requires extra payment. They also value the security and compliance of the system, which ensures patient information is secure and follows guidelines. Of the 19 zHealth users who gave detailed accounts of their use of Patient Records Management, 100% rated this feature as important or highly important.

Reviewers indicate that zHealth's appointment management is user-friendly and convenient. They appreciate the online booking capability, which allows patients to schedule appointments at their convenience. Users find the system easy to use for scheduling, rescheduling, and managing appointments, with helpful capabilities like color-coded statuses and automatic reminders via text and email. However, some users mention limitations in customization and the inability to set up multiple rooms for the same doctor. Of the 17 zHealth users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

Users report that zHealth's SOAP notes are customizable and easy to use, allowing for efficient documentation. They appreciate the ability to type, click, or speak notes, and the option to customize templates to fit their needs. Reviewers find the notes well-organized and helpful for tracking patient progress. However, some users mention that initial templates are not ideal and customizations can take time. They value the integration with multiple devices and the ability to print notes for insurance purposes. Of the 28 zHealth users who gave detailed accounts of their use of SOAP notes, 96% rated this feature as important or highly important.

Reviewers find zHealth's billing and invoicing system easy to use and efficient. They appreciate the integration with office ally, which simplifies the billing process and speeds up electronic claims. Users highlight the ease of printing and emailing invoices, as well as the clear and consistent alerts for denied claims. However, some users report issues with insurance patients and the inability to send statements to attorneys. They value the dropdown menus for diagnosis codes and the overall financial tracking capabilities. Of the 14 zHealth users who gave detailed accounts of their use of Billing & Invoicing, 86% rated this feature as important or highly important.