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Waystar vs OpenPM Comparison (2026)

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Waystar logo

Waystar

OpenPM logo

OpenPM

Overview

Waystar delivers an AI-powered, end-to-end platform that simplifies healthcare payments and advances the autonomous revenue cycle. Built for organizations of all sizes, Waystar supports 1M+ providers to help reduce complexity, prevent revenue leakage, and accelerate reimbursement.

OpenPM is designed to optimize and modernize the revenue cycle. Through the automation and streamlining of workflow processes, organizations reduce staff time and the overall cost of collections, while maximizing revenues.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

214

5

4

3

2

1

136

56

8

4

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.8

29

5

4

3

2

1

26

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

“Waystar is highly secure with the two-factor authentication, has responsible, mature customer support on all levels providing regular updates, very user friendly for all technology levels even if someone is used to the "old school" way of billing. ”
LH

Lisa H.

Clearinghouse Administrator

“Waystar provides extreme value for our dollars and offers a wide variety of products and applications to meet any type of medical billing need.”
LH

Lisa H.

Clearinghouse Administrator

“Waystar quickly helped us resume operations, restoring our patient statements first and subsequently getting our dental claims live again. ”
AF

Alegria F.

Director, Revenue Cycle Applications CBO

Pros

“There should be some leeway with support being allowed to speak to the customer directly especially when the Admin give the permission to do so.”
BC

Brian C.

President

“As a biller, it is very user friendly and allows for good organizational process for claims follow-up”
KD

Karin D.

Implementation Manager

“The support team is top notch, via phone or online tickets.”
NJ

Nate J.

Founder

Cons

“Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again.”
BN

Betty N.

Clinic Director

“Accounting states sales did not close the account properly. ”
BF

Bethanie F.

Director of Human Resources

“No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service.”
BN

Betty N.

Clinic Director

Cons

“It is sometimes difficult to run the reports that are necessary.”
JP

Jackie P.

Clinical Director

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features86
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Cash Flow Management
  • Certifications
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Database
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Communication
  • Communication Management
  • Confirmations/Reminders
  • Content
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Denial Management
  • Document Management
  • Document Storage
  • Drills
  • Dunning Management
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Submission
  • Faculty/Staff Management
  • Financial Management
  • For Anesthesiologists
  • For Healthcare
  • Forecasting
  • Forms Management
  • Generative AI
  • Group Scheduling
  • HIPAA Compliant
  • Health Monitoring
  • Historical Reporting
  • ICD-10 Compliance
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • OSHA Recordkeeping
  • Online Payments
  • Paper-Based Claims
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Payor Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Pre-Registration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Workflow Automation
  • Workflow Management
  • Total features98
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Cash Flow Management
  • Certifications
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Database
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Communication
  • Communication Management
  • Confirmations/Reminders
  • Content
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Denial Management
  • Document Management
  • Document Storage
  • Drills
  • Dunning Management
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Submission
  • Faculty/Staff Management
  • Financial Management
  • For Anesthesiologists
  • For Healthcare
  • Forecasting
  • Forms Management
  • Generative AI
  • Group Scheduling
  • HIPAA Compliant
  • Health Monitoring
  • Historical Reporting
  • ICD-10 Compliance
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • OSHA Recordkeeping
  • Online Payments
  • Paper-Based Claims
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Payor Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Pre-Registration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • AdvancedEHR
  • AlayaCare
  • Alora Home Health
  • AxisCare Home Care Software
  • Azalea Health
  • CHIROSPRING
  • ChiroTouch
  • PHIMED
  • Phoenix Ortho EHR
  • Raintree Systems
  • Sunwave
  • TELCOR RCM
  • eClinicalWorks
  • Total integrations1
  • AdvancedEHR
  • AlayaCare
  • Alora Home Health
  • AxisCare Home Care Software
  • Azalea Health
  • CHIROSPRING
  • ChiroTouch
  • PHIMED
  • Phoenix Ortho EHR
  • Raintree Systems
  • Sunwave
  • TELCOR RCM
  • eClinicalWorks

Alternatives

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