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athenaOne vs Waystar Comparison (2026)

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athenaOne logo

athenaOne

Waystar logo

Waystar

Overview

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Waystar delivers an AI-powered, end-to-end platform that simplifies healthcare payments and advances the autonomous revenue cycle. Built for organizations of all sizes, Waystar supports 1M+ providers to help reduce complexity, prevent revenue leakage, and accelerate reimbursement.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

916

5

4

3

2

1

389

250

114

68

95

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.4

214

5

4

3

2

1

136

56

8

4

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

Pros

“Waystar is highly secure with the two-factor authentication, has responsible, mature customer support on all levels providing regular updates, very user friendly for all technology levels even if someone is used to the "old school" way of billing. ”
LH

Lisa H.

Clearinghouse Administrator

“Waystar provides extreme value for our dollars and offers a wide variety of products and applications to meet any type of medical billing need.”
LH

Lisa H.

Clearinghouse Administrator

“Over the past 9 years we have maintained a very positive relationship with Waystar and have been glad to partner with them from claims billing to claims monitoring, RTE, and a growing number of other solution products. ”
BT

Bill T.

Senior Application Analyst

Cons

“The system can sometimes be slow or glitchy, and certain features may take time to learn.”
KL

Kat L.

Nurse

“Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected.”
LW

Landon W.

administrator

“Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.”
DT

Diana T.

Clinical Office Manager

Cons

“We have had to engage Waystar Customer Support to reach out directly to payers' clearinghouses to obtain written validation from them to then provide to the payer as verified proof of timely filing - which is a cumbersome and time consuming process.”
BT

Bill T.

Senior Application Analyst

“Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again.”
BN

Betty N.

Clinic Director

“Accounting states sales did not close the account properly. ”
BF

Bethanie F.

Director of Human Resources

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features89
  • AI Copilot
  • API
  • Accounting Integration
  • Accounts Receivable
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Batch Processing
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Cash Flow Management
  • Charting
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Portal
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Decision Support
  • Denial Management
  • Document Management
  • Document Storage
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Financial Management
  • For Anesthesiologists
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forecasting
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Out-Patient Management
  • Paper-Based Claims
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transaction History
  • Treatment Planning
  • User Management
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features86
  • AI Copilot
  • API
  • Accounting Integration
  • Accounts Receivable
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Batch Processing
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Cash Flow Management
  • Charting
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Portal
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Decision Support
  • Denial Management
  • Document Management
  • Document Storage
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Financial Management
  • For Anesthesiologists
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Forecasting
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Out-Patient Management
  • Paper-Based Claims
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transaction History
  • Treatment Planning
  • User Management
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations17
  • Abridge
  • AdvancedEHR
  • AlayaCare
  • Alora Home Health
  • Assist
  • AxisCare Home Care Software
  • Azalea Health
  • Beam Health
  • Bridge
  • CHIROSPRING
  • ChiroTouch
  • DeepScribe
  • PHIMED
  • Phreesia
  • Raintree Systems
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • Sunwave
  • TELCOR RCM
  • VaxCare
  • Yosi
  • eClinicalWorks
  • rater8
  • Total integrations12
  • Abridge
  • AdvancedEHR
  • AlayaCare
  • Alora Home Health
  • Assist
  • AxisCare Home Care Software
  • Azalea Health
  • Beam Health
  • Bridge
  • CHIROSPRING
  • ChiroTouch
  • DeepScribe
  • PHIMED
  • Phreesia
  • Raintree Systems
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • Sunwave
  • TELCOR RCM
  • VaxCare
  • Yosi
  • eClinicalWorks
  • rater8

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