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Waystar vs RCx Comparison (2026)

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Waystar logo

Waystar

RCx logo

RCx

Overview

Waystar delivers an AI-powered, end-to-end platform that simplifies healthcare payments and advances the autonomous revenue cycle. Built for organizations of all sizes, Waystar supports 1M+ providers to help reduce complexity, prevent revenue leakage, and accelerate reimbursement.

With Aptatto's RCx, you can see results in your first billing cycle. We help you make right easy by preventing denials, protecting revenue, and automating corrections. Our smart, customizable rules ensure accuracy at the source, so your team spends less time fixing mistakes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

214

5

4

3

2

1

136

56

8

4

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.7

10

5

4

3

2

1

8

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“Waystar is highly secure with the two-factor authentication, has responsible, mature customer support on all levels providing regular updates, very user friendly for all technology levels even if someone is used to the "old school" way of billing. ”
LH

Lisa H.

Clearinghouse Administrator

“Waystar provides extreme value for our dollars and offers a wide variety of products and applications to meet any type of medical billing need.”
LH

Lisa H.

Clearinghouse Administrator

“Waystar quickly helped us resume operations, restoring our patient statements first and subsequently getting our dental claims live again. ”
AF

Alegria F.

Director, Revenue Cycle Applications CBO

Pros

Not enoughreviews yet

Cons

“Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again.”
BN

Betty N.

Clinic Director

“Accounting states sales did not close the account properly. ”
BF

Bethanie F.

Director of Human Resources

“No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service.”
BN

Betty N.

Clinic Director

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features86
  • AI Copilot
  • API
  • Accounts Receivable
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Batch Processing
  • Billing & Invoicing
  • Billing Automation - Revenue Cycle Management (RCM)
  • Case Management
  • Cash Flow Management
  • Claims Adjuster Management
  • Claims Management
  • Claims Management - Revenue Cycle Management (RCM)
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Clearinghouse Integration - Revenue Cycle Management (RCM)
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Communication Management
  • Compliance - Revenue Cycle Management (RCM)
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Denial Management
  • Document Management
  • Document Storage
  • Dunning Management
  • EDI
  • EHR/EMR Integration
  • Electronic Claims
  • Electronic Payments
  • Financial Management
  • For Anesthesiologists
  • For Healthcare
  • Forecasting
  • Generative AI
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Paper-Based Claims
  • Patient Engagement
  • Patient Portal
  • Payment Collection
  • Payment Processing
  • Payor Management
  • Policy Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Task Automation - Revenue Cycle Management (RCM)
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Workflow Automation
  • Workflow Management
  • Total features26
  • AI Copilot
  • API
  • Accounts Receivable
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Batch Processing
  • Billing & Invoicing
  • Billing Automation - Revenue Cycle Management (RCM)
  • Case Management
  • Cash Flow Management
  • Claims Adjuster Management
  • Claims Management
  • Claims Management - Revenue Cycle Management (RCM)
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Clearinghouse Integration - Revenue Cycle Management (RCM)
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Communication Management
  • Compliance - Revenue Cycle Management (RCM)
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Verification
  • Denial Management
  • Document Management
  • Document Storage
  • Dunning Management
  • EDI
  • EHR/EMR Integration
  • Electronic Claims
  • Electronic Payments
  • Financial Management
  • For Anesthesiologists
  • For Healthcare
  • Forecasting
  • Generative AI
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medication Management
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Paper-Based Claims
  • Patient Engagement
  • Patient Portal
  • Payment Collection
  • Payment Processing
  • Payor Management
  • Policy Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Task Automation - Revenue Cycle Management (RCM)
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • AdvancedEHR
  • AlayaCare
  • Alora Home Health
  • AxisCare Home Care Software
  • Azalea Health
  • CHIROSPRING
  • ChiroTouch
  • DrChrono
  • Epic
  • MEDITECH Expanse
  • ModMed
  • NextGen Enterprise
  • PHIMED
  • Raintree Systems
  • Sunwave
  • TELCOR RCM
  • Valant EHR Suite
  • Veradigm EHR
  • Veradigm Revenue Cycle Services
  • athenaOne
  • eClinicalWorks
  • Total integrations10
  • AdvancedEHR
  • AlayaCare
  • Alora Home Health
  • AxisCare Home Care Software
  • Azalea Health
  • CHIROSPRING
  • ChiroTouch
  • DrChrono
  • Epic
  • MEDITECH Expanse
  • ModMed
  • NextGen Enterprise
  • PHIMED
  • Raintree Systems
  • Sunwave
  • TELCOR RCM
  • Valant EHR Suite
  • Veradigm EHR
  • Veradigm Revenue Cycle Services
  • athenaOne
  • eClinicalWorks

Alternatives

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