Breezeway vs Turno

Hostaway

Lodgify

Guesty

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Guesty is a property management software designed for vacation rental and Airbnb hosts that centralizes operations across multiple booking platforms. The system features a unified inbox for guest communications, multi-calendar functionality to prevent double bookings, and channel management tools that sync listings across over sixty booking sites. Guesty offers solutions tailored to different business sizes, from individual hosts to enterprise-level property managers with hundreds of listings.

Office manager

The customer service is amazing and the strive on making it the best system for everyone by taking all feedback into account.

President

It simplifies so many departments and the support staff at Breezeway is awesome!!

Don’t let your property manage you! Breezeway the leading property operations and experience platform for vacation rental properties.

Sync guest data with your PMS to track and automate every task, message, and expense with ease. From turnovers to maintenance to messaging, we've got you covered.

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Calendar Management

Channel Management

Communication Management

Credit Card Processing

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Electronic Payments

Email Management

Employee Management

Extended Stay

Faculty/Staff Management

Financial Management

For Vacation Rentals

Front Desk Management

Guest Check-in/Check-out

Guest Communications

Guest Experience Management

Housekeeping Management

Inbox Management

Inspection Management

Inventory Management

Invoice Management

Maintenance Management

Mobile Access

Mobile App

Multi-Location

Multi-Property

Owner Statements

Payment Processing

Property Database

Property Management

Rate Management

Ratings/Reviews

Real-Time Notifications

Reminders

Reporting/Analytics

Reporting & Statistics

Reservations Management

Residential Properties

Service Request Management

Short/Long Term Rental

Single Property

SMS Messaging

Task Management

Third-Party Integrations

Vendor Management

Work Order Management

By industry, Breezeway reviewers are most commonly professionals in hospitality (58%). The most frequent use case for Breezeway cited by reviewers is vacation rental management (63% of reviewers).

Users and use cases

Breezeway is a vacation rental program offering key features such as housekeeping management, maintenance management, and work order management, among others.

Breezeway

Web-based

Android

iPhone

iPad

Windows

Properly

Turno

Operto Teams

Guesty Lite

AvaiBook

rezStream

Basic

Guest experience coordinator

We put all of our service calls in even if the vendor doesn't use Breezeway to keep records of dates, property, supplies, invoices, etc.

Operations Manager

Also, the search function could be improved,  right now you can only search by title, so it’s hard to find things based on descriptions or comments, which slows things down at times.

Marketing Director

Could use more detailed billing to differentiate between vendor and staff tasks when you have to take a team member off of the task and assign a vendor.

Operations Coordinator

We’re especially excited about the Kaba door lock systems integration and have high hopes it will make our check-in process even smoother. And the digital guide is truly above the rest—it makes it incredibly easy to provide clear, helpful information for guests.

Tech support

I love that I can keep a record of all my team task and all the events in the cleanings and the pictures for each task allows me to remember everything with just a click

Owner Relations Manager

We can keep track of everything happening at each of our properties, stay on top of maintenance, and ensure our guests have a great experience while keeping our owners well-informed about daily operations.

Administrative Assistant

The tasks reports are thorough and the ability to create cleaning and inspection lists to our needs is great.

Breezeway automatically adds new listings to your billing, but removing a property from your subscription requires emailing their support team, meaning you either waste time managing this or end up paying for old listings for months.

Manager

That you can’t take a video our team needs who take a lot of Videos for guest arrival it would make it a lot easer if all could be in the same place

Their customer service is top-notch—quick to respond, and if something can’t be easily handled over email, they’ll schedule time to walk through it with you so you fully understand.

Marketing Coordinator and Communication Specialist

I have also been noticing a lack of response to guests, multiple times I have had to jump in to answer the guest cause Breezeway Assist won't respond for an hour or more.

Owner

I love the checklists feature and Breezeway tools to document short term issues.

Warehouse Linen Manager

Sometimes, historical data is not readily available, especially in the admin areas. When changes occurred, what was updated, and by whom.

Director of Accounting

We love Conner and love that if we ever have an issue he fixes it or finds out how to get it fixed :) Breezeway has helped us keep vendors and employees accountable.

Housekeeping Manager

Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend.

Accounting Assistant Bookeeper

I reched out through email if they can provide to me the invoices. And Also There are Doubled Four Properties in Laurel.

Onboarding Manager

The 'internal access code' is not visible to our cleaners; we have to be sure to add the door code under 'internal access notes'.

Sales and marketing

Breezeway’s biggest strength is how it centralizes operations and improves accountability across the entire team.

Breezeway has been very secure for us to use, reliable and has many amazing features we utilize to streamline processes, especially on the operations side.

Co-Owner

It's a great scheduling and tracking tool for both service tasks and maintenance tasks.  

Assistant GM

Automations for completion of particular work orders (way to mark to email completion report on certain work orders that we need to follow up with owners/techs on).

Not being able to close tasks directly from the schedule view—though this is more a future feature suggestion.

Head of Property Operations

Breezeway integrates seamlessly with our PMS and operations and helps us stay organized with property level tasks as our portfolio continues to grow.

Operations Admin

I hate how sometimes when I go to a new house profile, it buffers and then goes back to the old profile.

Director or Maintenance and Permitting

I like a lot of things about breezeway including task tracking for my department and the ability to see how much time my team spends on tasks

Being able to put detailed notes in for each home or task.

I AM from Accounting Dept but i couldnt see the invoices/ receipts we are Paying, Only the Administrator Which Happens to be the Owner of the Company.

Pre-Imspection

Scheduling is simplified due to the property calender also stored in property tab.

They are working on features that let service providers set their own hours, which will then make automating assignments much easier.

Front Desk

For the most part good, with the exception of slow response/answer times for calls after hours, not prioritizing correctly needs of guests - i.e. lockouts - not marked urgent or a call made to on-call staff.

On top of that, we were charged for months during the notice period, which didn’t feel fair as we hadn't been using the tool for sometime (it takes time to switch and remove all the stored information)

I want an expanded Guide so we can add and edit unique events, local highlights, etc., rather than being limited to adding URLs.

Client Relations Coordinator

For example, we use auto-assigned property tags and maintenance technicians.

We’re also in the process of completing the safety training, which really helps set us apart in such an important area.

Director of Operations

App for my vendors is finicky - weird refreshes that sometimes don't actually refresh, Breezeway messaging also finicky both as an app on my phone & and in the browser.

Everything runs through it, from task management to coordinating with cleaners and vendors.

Finance Coordinator

also the inability to create recurring tasks that continue indefinitely is a bummer

Guest Experience Manager

Overall, Breezeway adds real value to property management workflows. While there are areas for improvement, it’s a solid tool that improves efficiency, communication, and accountability.

It has been a game changer for our company, the organisation and flow of everything has been a delight and honestly taken a lot of pressure off of our backs.

Timestamped photos make reporting more accurate, while automations save time by scheduling tasks automatically.

The tasks can also be easier done and calculated thru the time in and time out option,.

There are also no notifications when photos are attached to tasks (a feature that would be valuable for off-site teams).

The messaging feature within the app can feel sluggish at times, taking longer than expected to open or send messages.

no group texting in messenger is a drawback.

Booking Team Member

I love the many different features, being able to add uses for different service providers, that it is so easy to use.

The app is not easy to navigate and overall is lacking key information without going to the mobile version of the website.

I have been using Breezeway for about 5 years now, and it has always been so helpful to our teams. If I do not know how to do something, the breezeway help articles and support team are always a pleasure to work with!

Accounting

I have to constantly be checking our barefoot every 10 minutes for tasks to export.

support has been fantastic and helpful with needs and ideas submission and the interface is great and super user friendly

Reviewers indicate that Breezeway’s task management capabilities help them assign, track, and complete daily responsibilities efficiently across properties. Users report that the system keeps teams accountable, organized, and ensures nothing gets missed, especially compared to spreadsheets and messages. They say Breezeway’s task management provides clear visibility, reminders, due dates, and time tracking, which streamlines operations. Users find it easy to add tasks from their phones and appreciate being able to monitor completion status and who completed each task. Of the 26 Breezeway users who gave detailed accounts of their use of Task Management, 96% rated this feature as important or highly important.

Invoicing and Billing

Scheduling

Management and Staff

Messaging

Among reviewers who comment on Breezeway's messaging, 92% feel positive. Users say Breezeway streamlines guest communication through automated and real-time messaging, improving guest satisfaction and operational efficiency. They appreciate features like guest texting and clickable addresses. However, some mention missing integrations and limited guest-facing PMS capabilities.

Performance and Speed

Inspection and Maintenance

Housekeeping and Maintenance

Guest Communication

Small Business

Mid-size Business

Large Enterprises

Freelancers

Breezeway is a comprehensive property operations and experience platform that helps coordinate, communicate, and verify all the work done at rental properties. The platform's seamless coordination and control features take the stress out of hospitality operations, allowing users to manage every task, message, and service with ease to ensure the guest experience meets their exact standards.

Its complicated to navigate, along with not being able to call and talk to someone only through chat.  

Cleaning

I haven't used a long shift and I haven't been able to have customers yet but when I had problems or queries they were very fast and effective in helping me

The support chat feature is amazing and the staff is always quick to answer.

Turno is a cloud-based platform designed to simplify and automate the process of scheduling, paying, and finding vacation rental cleaners for hosts and property managers.

Contact Management

Single Property Account

Marketplace Cleaners Only

Marketplace & Non-Turno Teammates

Owner-Operator

I love that I’m able to automate my cleaners, have checklists in case she misses anything, share photos so she knows exactly what the default setup of my property should look like, and set up automatic payments from my bank to hers.

Most hosts don't provide enough information and expect pricing based on the range listed by Turno which is inaccurate for most regions.

Host

Turno expertly manages my cleaners, cleanings, payments and all.

Reservation Manager

I like the cleaning checklist samples that you can save and edit to personalize.  

The calendar is also useful for organizing all upcoming projects.

Cleaner

It is a well made application that is tailored for Airbnb cleaners and hosts to best serve their customers.

There are definitely some clunky features, like the checklists require adding items one at a time instead of a whole list.

Not enough information on cleaning projects when bidding.

Most had a 5 star rating, their rates ranged from $50 - $225, and some had over 500 cleanings under their belt.

Excellent management of cleaning lists including photos.  

It has a very easily readable interface and is able to be updated quickly with new jobs for my clients.

so i feel like i should be able to opt out of pay for a few owners that prefer it instead of losing consumers...im only using turno for a calendar so it sucks losings so much money i rather pay a monthly fee and opt out of HAVING to use their payments

On top of that, the language barrier can make things harder since my cleaner only speaks Spanish and I only speak English.

Breezeway vs Turno Comparison (2026)

Breezeway

Turno

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives