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Turno Logo

Vacation rental cleaning schedule platform

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Turno - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

Turno overview

Based on 163 verified user reviews

What is Turno?

By industry, Turno reviewers are most commonly professionals in hospitality (40%). The most frequent use case for Turno cited by reviewers is vacation rental (75% of reviewers).

What do users say about Turno pricing?

Reviewers appreciate Turno’s affordable options for small companies and find the free plan valuable. Some users say the platform is inexpensive, but reviewers report high per-clean fees and frustration with non-prorated refunds and inaccurate regional pricing.

Starting price

10per feature /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Cleaner Payment

Automated Tasks

Cleaner Management

Payment Process

Cleaning Team

Turno’s user interface

Ease of use rating:

Turno review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(22)
5(135)

What do users say about Turno?

Reviewers appreciate Turno for its responsive and helpful customer support, easy scheduling, and automation of cleaning tasks, which they say save significant time. They find it valuable for managing cleaner assignments, payments, and communication, and say it simplifies finding and coordinating with reliable cleaners for short-term rentals. They like the built-in checklists and the ability to monitor cleaning progress. Some mention that it is affordable compared to alternatives.

They report drawbacks such as high fees, occasional app glitches, and complicated navigation. They say some features are overwhelming or underused, and they experience issues with unclear pricing and payment processes.

Select to learn more


Who uses Turno?

Based on 163 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Construction
Real Estate
Chemicals
Others

Use cases

Vacation Rental

Turno's key features

Most critical features, based on insights from Turno users:

Housekeeping management
Payment processing
Reservations management
Work order management
Contact management
Guest experience management
Property management

All Turno features

Features rating:

Alerts/Notifications
API
Contact management
For vacation rentals
Guest communications
Guest experience management
Housekeeping management
Inventory management
Payment processing
Property management
Reporting & statistics
Reservations management
Task management
Third-Party integrations
Work order management

Turno alternatives

Turno logo

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
OwnerRez logo
visit website

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Hostaway logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Guesty Lite logo
visit website

Starting from

16

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Turno pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Single Property Account

0.00

Features included:

  • 1 Property
  • Marketplace Cleaners
  • Non-Turno Teammates
  • Free Co-host Accounts

Marketplace Cleaners Only

0.00

Features included:

  • Unlimited Properties
  • Marketplace Cleaners only
  • Free Co-host Accounts

Marketplace & Non-Turno Teammates

10

Per month

Features included:

  • Unlimited Properties
  • Marketplace Cleaners
  • Non-Turno Teammates
  • Free Co-host Accounts

User opinions about Turno price and value

Value for money rating:

Of 22 reviews that provide robust commentary on Turno's price and value, mention it in a positive light.

Some reviewers feel Turno offers an affordable solution, especially for small companies or those managing a single property, and they appreciate that certain services are included at no extra cost. Users think the platform is inexpensive compared to alternatives and find its pricing reasonable for the features provided. However, some users report that additional fees, particularly for online payments and per-clean charges, significantly increase overall costs. Reviewers indicate frustration with non-prorated annual subscriptions, regional price inaccuracies, and higher costs compared to competitors, leading some to question Turno’s overall value for money.

, and

Turno integrations (20)

Integrations rated by users

We looked at 163 user reviews to identify which products are mentioned as Turno integrations and how users feel about them.

Integration rating: 5.0 (8)

I use this to synchronize VRBO and Airbnb bookings

IN

India N.

Host

Hostfully logo
Hostfully

Integration rating: 5.0 (5)

Pulls all in of the calendar data into Breezeway

NP

Natasha P.

Operations Manager

Vrbo logo
Vrbo

Integration rating: 5.0 (4)

Hostaway logo
Hostaway

Integration rating: 5.0 (3)

Porque es nuestro PMS y de ahí llegan todas las reservas

SV

Salvador V.

Director Operativo

OwnerRez logo
OwnerRez

Integration rating: 3.0 (2)

We use OwnerRez as our PMS, and sync bookings between AirBnB and VRBO > GuestsKey via OwnerRez. Works great.

VC

Veronica C.

Owner

Turno customer support

What do users say about Turno customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Turno customer support.

Widespread user sentiment highlights Turno's customer support as fast, efficient, and consistently responsive.

A fair number of users appreciate the knowledgeable, friendly, and patient support staff who provide clear solutions.

Multiple users value the availability of real people via chat, not just AI bots, making support feel personal and accessible.

A portion of users mention support going the extra mile, offering empathy, follow-ups, and thorough guidance for setup and issues.

Support options

Chat
Faqs/forum
Email/help desk
Knowledge base
Phone support
24/7 (live rep)

Training options

Live online
Documentation
Videos

To see what individual users say about Turno's customer support, check out the review snippets below.

“I haven't used a long shift and I haven't been able to have customers yet but when I had problems or queries they were very fast and effective in helping me”

LC

Lucy C.

Cleaning

“The support chat feature is amazing and the staff is always quick to answer.”

ED

Evan D.

CEO

“Its complicated to navigate, along with not being able to call and talk to someone only through chat. ”

MD

Misty D.

Owner

Turno FAQs

Q. Who are the typical users of Turno?

Turno has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Turno used for?

Turno is a cloud-based platform designed to simplify and automate the process of scheduling, paying, and finding vacation rental cleaners for hosts and property managers. The key features of Turno include auto payments, cleaner marketplace, photo checklists, problem reporting, and inventory management. Turno allows hosts to pull their guest calendars from Airbnb, Vrbo, and other major booking platforms into one central location, letting them synchronize cleaning schedules.


Q. Does Turno support mobile devices?

Turno supports the following devices:
iPhone, iPad, Android


Q. What level of support does Turno offer?

Turno offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)

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